Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Exterior
Lobby
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Place, Renaissance at Colony Park
    ‪1 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Jackson State University
    ‪15 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(94 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(52 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Ada 2 Queen Tub

  • Sleeps 6
  • Free Wi-Fi

King Room

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 6
  • Free Wi-Fi

King Room-Accessible, Tub

  • Sleeps 4
  • Free Wi-Fi

King Room With Sofa Bed-High Floor

  • Sleeps 4
  • Free Wi-Fi

Hf Queen Sfbd

  • Sleeps 6
  • Free Wi-Fi

Similar properties

About this property

Hyatt Place Jackson/ Ridgeland

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Jackson/ Ridgeland. During your stay, you'll be within walking distance of Canopy Children's Solutions. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Steps from Renaissance at Colony Park and a 2-minute drive from Canopy Children's Solutions
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Jackson/ Ridgeland offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Hyatt Place Jackson/ Ridgeland also features complimentary newspapers in the lobby, a front-desk safe, and an elevator. Free self parking is available.

This 3-star Ridgeland hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1015 reviews
Rating 8 - Good. 216 out of 1015 reviews
Rating 6 - Okay. 159 out of 1015 reviews
Rating 4 - Poor. 107 out of 1015 reviews
Rating 2 - Terrible. 87 out of 1015 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
just a good experience
Stayed 1 night in Feb 2026

8/10 Good

Nick

Water took a while to get hot
Stayed 2 nights in Feb 2026

10/10 Excellent

Ichiro

Stayed 2 nights in Feb 2026

8/10 Good

Anthony

Business traveller
Liked: Staff & service, amenities
Staff was very kind and courteous. Arrived late, but gentleman at front welcoming and ladies in the morning very nice, ESPECIALLY the lady working the breakfast area! The room however did need some attention though- cabinet broken, drawer broken and had previous tenants toothbrush there, no trash can(except bathroom), AND partition wall had something red(?) splattered on it!
Stayed 1 night in Jan 2026

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hardworking gentleman that was checking people in then had to set up and manage the eating area. It was a stressful situation during my check in but he was calm and respectful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chantelle

Stayed 1 night in Jan 2026

8/10 Good

CEDRICK

Liked: Cleanliness, staff & service, amenities
Yes everything was clean
Stayed 2 nights in Jan 2026

8/10 Good

Justin

Stayed 1 night in Jan 2026

6/10 Okay

Carley

Travelled with family
Liked: Cleanliness, amenities
We didn’t get the double queen we paid for…only one guy working the bar, kitchen and check in. Room is clean.
Stayed 1 night in Jan 2026

6/10 Okay

Zach

Travelled with family
Liked: Cleanliness, amenities
They seemed to be under staffed as everyone had to wait un extra hour to check in. Our room was clean but clearly in need of repair, molding coming loose, and tables that had loose legs about to fall down.
Stayed 1 night in Jan 2026

10/10 Excellent

Jammie

Stayed 1 night in Jan 2026

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 1 night in Jan 2026

2/10 Terrible

Jonathan

Stayed 3 nights in Jan 2026

2/10 Terrible

Rodney

Travelled with family
Disliked: Cleanliness
Took two hours after check in to get in the room! No towels and had to Waite for them to be washed! The guy at front desk was a one man show! He had to wash towels check people in and run the bar! He was great!
Stayed 1 night in Jan 2026

4/10 Poor

Iesha

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t the cleanest, ottoman broken, water stains on ceiling, walls paper thin, no microwave in room. Went to breakfast at 8:30. There was minimal to eat and the staff didn’t make any more eggs or sausage. Coffee carafe empty.
Stayed 1 night in Jan 2026

8/10 Good

Ruth

Stayed 1 night in Dec 2025

8/10 Good

Claire

Travelled with family, Business traveller
Clean and quiet. Very comfortable beds.
Stayed 1 night in Jan 2026

6/10 Okay

CONSUELO TIZON

Liked: Cleanliness, amenities
No, was a full of mold and black spots, was really clean, but, I asked for kleenex, hair condition.
Stayed 3 nights in Jan 2026

4/10 Poor

Holly

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stains on top sheet. Box spring cover coming off. Hole in shower drain. Pubic hair on toilet. Black curly hair on floor next to shower. Air vent in toilet room constantly ran. Lighting over vanity very poor. Fan in bedroom constantly ran, despite adjusting temperature on wall.
Hole in shower drain
Black curly hair outside shower (my hair is blonde)
Box spring cover coming off
Stains on sheet
Stayed 2 nights in Jan 2026

6/10 Okay

Jeremy

Business traveller
Liked: Staff & service
Disliked: Cleanliness
They put me in a handicap accessible room, the beds were to low and the mattress was terrible. The carpets in the hallway were being cleaned, the smell was awful. Need to get rid of the carpet all together.
Stayed 2 nights in Jan 2026

8/10 Good

Linda

Liked: Staff & service, room comfort
Great staff with nothing to work with. Nearly nothing on breakfast bar except coffee and rubbery pancakes. No eggs, bagels, yogurt, or bread for toast. No fruit or cereals.
Stayed 1 night in Jan 2026

10/10 Excellent

Frederick

Stayed 1 night in Jan 2026

6/10 Okay

Sheila

Travelled with group
Liked: Cleanliness, amenities
Room was looking run down. Especially the bathroom. I had a hard time getting it cool enough at night. The air hit the side of the bed instead of going up. As I came in one night and wanted to grab water, there was no one at the front desk. I waited about 20 minutes and no one ever came.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jammie

Stayed 4 nights in Jan 2026

8/10 Good

Avarius

Stayed 1 night in Jan 2026