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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Exterior
Lobby
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Place, Renaissance at Colony Park
    ‪1 min walk‬
  • Place, Topgolf
    ‪19 min walk‬
  • Place, Canopy Children's Solutions
    ‪1 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(85 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(42 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

Ada 2 Queen Tub

  • Sleeps 6

King Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 6

King Room-Accessible, Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Queen Sfbd

  • Sleeps 6

Similar properties

Sports facility
Home2 Suites by Hilton Jackson/Ridgeland, MS
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 927 reviews
The price is €105
includes taxes & fees
22 Feb - 23 Feb
Home2 Suites by Hilton Jackson/Ridgeland, MS

About this property

Hyatt Place Jackson/ Ridgeland

Hotel in Ridgeland with a coffee shop and an indoor pool
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Jackson/ Ridgeland. During your stay, you're just a quick walk from Renaissance at Colony Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Steps from Renaissance at Colony Park and a 2-minute drive from Canopy Children's Solutions
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Jackson/ Ridgeland offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Hyatt Place Jackson/ Ridgeland also features complimentary newspapers in the lobby, a front-desk safe, and an elevator. Free self parking is available.

This 3-star Ridgeland hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1005 reviews
Rating 8 - Good. 208 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 87 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Terrence

Stayed 1 night in Oct 2025

8/10 Good

Gilda

Stayed 1 night in Nov 2025

4/10 Poor

Bobby

Business traveller
Disliked: Property conditions & facilities
Upon check-in on Monday, we found our toilet not working. Due to the hotel being fully booked we were told there wasn’t another room to move us to. The front desk was informed and we were told it that maintenance could check it on Tuesday as it was too late on Monday to call them? We were out during the day on Tuesday at our conference and I returned to find the toilet still hadn’t been fixed and hadn’t even been seen about. At check out on Wednesday, I informed the new clerk about the issue. She added it to what looked to be a page long list of issues and said sorry. Nobody from the hotel attempted to make it right.
Stayed 2 nights in Oct 2025

8/10 Good

Gloria

Travelled with family
Staff very courteous & accommodating.
Stayed 2 nights in Nov 2025

6/10 Okay

Brandi

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Floors were not that clean. Something sticky on floors. Garbage can had something gross all over and hair. Found someone’s sock by the bed. The front desk was friendly, but the room needed more attention.
Stayed 2 nights in Oct 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was in great condition. There was one cup under the small coffee maker and it was dirty. The breakfast either wasnt completely set up when I went to get coffee or it was and the choices were slim. The coffee was good but only creamer there was loaded with sweetner, all 3 choices, and for someone that cant have sugar that was not doable. Other than that my stay was pleasant and comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

larry d

Business traveller
Liked: Cleanliness, staff & service
The toilet seats were too low. There was NO room service. Was not given instructions on weather to request it or not.
Stayed 4 nights in Oct 2025

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, amenities
Everything was good. Breakfast was marginally. Needs more variety.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Staff & service, room comfort
Good room. Elevator floors were dirty and sticky…something spilled but was not cleaned up. Good location and value price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfasts were certainly adequate, but limited variety. That would certainly not deter my staying there again. Only one bath towel was in the room and no bath mat. Commode made an awful noise when flushed. (Room 425) Coffee pot leaked water. We sat it on a bathcloth. The staff were friendly, accommodating, and professional. Overall it was a very good stay, and we plan to stay there next year when we’re down for the meeting.
Stayed 3 nights in Oct 2025

6/10 Okay

Earl

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Room was in good condition. Staff was friendly and efficient. Water flow in the bathroom sink was very low, shower pressure was good. Breakfast foods were all cold with no access to a microwave. There was also no microwave in the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the old charm feeling. The employees were very nice. The location was great for the activities in NOLA.
Stayed 1 night in Oct 2025

8/10 Good

Lonnie

Liked: Cleanliness
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jamale

Stayed 1 night in Oct 2025

10/10 Excellent

Dolores

Stayed 1 night in Sep 2025

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, amenities
Bathroom had used soiled towels and the floor had not been cleaned or swept. Hair was from the bathroom room into the bedroom floor. There were clean towels and the bed was made. I wiped down all counter surfaces. The TV stayed on for 10-15 minutes then shut off. I reported these issues to the person on duty. I was told it would be taken care. It wasn’t. Breakfast didn’t start until 8a or later, no staff. I couldn’t speak with the a. m. Manager he was busy making breakfast. I was because I booked online I would not receive a refund or anything. Therefore, I will not book online in the future. This is the second time (booking w/Expedia) I have had a hotel issue and could not get a refund or free night stay or some kind of compensation.
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and our room was clean .
Stayed 1 night in Oct 2025

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and event free stay. No surprises. No gotchas. Staff was courteous and respectful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Latara

Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Disliked: Cleanliness
Last min booking - paid in full- arrived - was not greeted and stood waiting then was told no keys available but that wasn't the case there were no rooms available. Was told 15 minutes so we left and grabbed a bite. Upon return we were given a key to our room after 8pm and room was dirty, no hand towels, or soap and bed pillow cases didn't appear clean. It was disappointing for the amount of money it cost -
Stayed 1 night in Oct 2025

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dope Experience
Stayed 2 nights in Oct 2025

2/10 Terrible

Quintessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many chemicals were being sprayed in the building. My family member had allergies and asthma. I had to get him out of the hotel, now he is sick. Caution ⛔️ signs should be put in place or guests should be informed about the chemicals. Front desk and management was very unprofessional in solving this manner. Also, I know they are pet friendly, but the hotel looks like a petting zoo, with all those animals.
Stayed 3 nights in Oct 2025

4/10 Poor

Charly

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Last time staying here.
Stayed 1 night in Oct 2025