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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Free daily on-the-go breakfast
Lobby
Lobby
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View in a map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Renaissance at Colony Park
    ‪1 min walk‬
  • Country Club of Jackson
    ‪9 min drive‬
  • Jackson State University
    ‪17 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 871 reviews
The price is €105
includes taxes & fees
19 Oct - 20 Oct
Staybridge Suites Jackson by IHG

About this property

Hyatt Place Jackson/ Ridgeland

Hotel in Ridgeland with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Jackson/ Ridgeland. During your stay, you're just a quick walk from Renaissance at Colony Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Steps from Renaissance at Colony Park and a 2-minute drive from Canopy Children's Solutions
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Jackson/ Ridgeland offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Hyatt Place Jackson/ Ridgeland also features complimentary newspapers in the lobby, a front-desk safe, and an elevator. Free self parking is available.

This 3-star Ridgeland hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1007 reviews
Rating 8 - Good. 209 out of 1007 reviews
Rating 6 - Okay. 161 out of 1007 reviews
Rating 4 - Poor. 101 out of 1007 reviews
Rating 2 - Terrible. 82 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back

This property was very conveniently located. There was a great shopping area and restaurants within walking distance. The hotel was exceptionally clean and well kept. I would highly recommend it.
Stayed 1 night in Jun 2025

4/10 Poor

Kimbrala

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The service was not welcoming, the food was cold, the towels were thin and old, they said they would clean our room while we were gone but because we wasnt out of the room she didnt come back to clean it when we left.
Stayed 2 nights in Jun 2025

6/10 Okay

Lamekia

Travelled with family
Disliked: Cleanliness
There was only one working elevator, some staff acted like they didn’t want to be bothered. Pool was kinda murky. We had stab like gashes on one of the mattresses. Other then that it was kept pretty well clean and neat.
Stayed 3 nights in Jun 2025

10/10 Excellent

Abbott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean, comfortable.
Stayed 1 night in Jun 2025

4/10 Poor

Shawn and Leslie

Disliked: Staff & service, property conditions & facilities
Rooms were not ready, people were sitting around waiting to check in. Staff was very rude and unprofessional both st the front desk and the dining room. We had 5 guests and only 3 bath towels. No coffee cups
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was a good size. Myself and .y bridesmaids and my hairdresser were able to get ready. After the wedding, my husband and I returned. I wish I could say more, but we were so exhausted, we both fell asleep almost immediately. We slept well. Breakfast was good.
Stayed 3 nights in Mar 2025

6/10 Okay

Paris

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Seabron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to be here. Just small cosmetics to update and tub didnt drain well. Otherwise a good night sleep
Stayed 1 night in Jun 2025

4/10 Poor

Johnny

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Completely shocked at the condition of this hotel. I have stayed here for years, but have not been to town in about 18 months. Whoever owns or manages this location either does not care, or does not have the funds to maintain it. It is in a perfect location for shopping, eating, and freeway access, but that is the only positive. Closet shelf falling off the wall, nasty stained toilets, bathroom door missing the entire latch. Dirty floors, the couch smelled... nothing was ok here. Sadly, I am moving on to a different location.
Stayed 4 nights in May 2025

8/10 Good

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

seungmi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
shower didn’t drain well & elevator was very slow. Most people took the stairs
Stayed 2 nights in Jun 2025

4/10 Poor

Kenneth T

Travelled with family
The shopping area near the hotel was very nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Salomea

Stayed 1 night in Jun 2025

8/10 Good

ELISA MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was nice. The room was clean and they provided plenty of towels. The staff were very nice and helpful. The downside was there was only one working elevator and it was very humid in the hallway and inside the elevator.
Stayed 2 nights in Jun 2025

8/10 Good

Devante

Stayed 2 nights in Jun 2025

6/10 Okay

Rhyan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

ROBERT, Byro

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping is upon request; I requested housekeeping 1 day of my 5 days stay. Actually, I had to request housekeeping 3 times that 1 day before it was done at 6pm. The sliding closet door was broken, the door only open about 6 inches. I reported the broken door to the front desk; maintenance never fixed the door during my stay. There was not a microwave in my room. For a hotel in the middle of the deep south grits were never on the breakfast menu on the 4 days I was in the breakfast area.
Stayed 4 nights in May 2025

4/10 Poor

Thomas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was okay. Just kind of a bed to sleep in. Most of my power outlets didnt work. Then the toilet paper holder was not connected to the wall.
Stayed 1 night in Jun 2025

6/10 Okay

Violetta

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
No microwave in room, tv in a very awkward spot where it’s across a partition wall and not comfortable to watch from couch or bed, very weird design. Elevator was out of order for over a week
Stayed 3 nights in May 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of the nicest hotels we stayed at on our vacation. We loved having a couch in our room and the large TV.
Stayed 3 nights in May 2025

10/10 Excellent

Jack

Stayed 1 night in Jun 2025