Sheraton Flowood The Refuge Hotel & Conference Center

4.0 star property

Choose dates to view prices

Room options

View all photos for Club Room, 1 King Bed, Golf View

View from room

Club Room, 1 King Bed, Golf View

  • 41 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Golf View

View from room

Club Room, 2 Queen Beds, Golf View

  • 41 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Courtyard View

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Courtyard View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View

View from room

Deluxe Room, 1 King Bed, Golf View

9.0 out of 10
Wonderful
(6 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Golf View

View from room

Deluxe Room, 2 Queen Beds, Golf View

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Courtyard View

View from room

Classic Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(20 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Golf View

View from room

Classic Room, 2 Queen Beds, Golf View

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(25 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Golf View

View from room

Classic Room, 1 King Bed, Golf View

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Suite, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite, 1 King Bed, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 King Bed, Golf View

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Golf View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Golf View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Golf View (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
Staybridge Suites Flowood Nw Jackson by IHG
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 379 reviews
The price is €92
includes taxes & fees
4 Jan - 5 Jan 2026
Staybridge Suites Flowood Nw Jackson by IHG

About this property

Sheraton Flowood The Refuge Hotel & Conference Center

Hotel in Flowood with a golf course and a 24-hour fitness center
Along with a golf course, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Flowood The Refuge Hotel & Conference Center offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a golf course, a lazy river, an outdoor pool, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Flowood The Refuge Hotel & Conference Center. During your stay, you're just a quick walk from The Refuge. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and 11 meeting rooms
  • Onsite recreation includes a golf course and a 24-hour gym
  • Steps from The Refuge and a 4-minute drive from N. Flowood Hospital
Sheraton Flowood The Refuge Hotel & Conference Center offers its guests a golf course, a lazy river, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 27584 square feet (2563 square meters) and includes conference space. The business-friendly Sheraton Flowood The Refuge Hotel & Conference Center also features a 24-hour fitness center, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Flowood hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Flowood The Refuge Hotel & Conference Center has a restaurant serving breakfast and lunch.
Twin's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 6 to 10 for adults and USD 6 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Sandy Trap
  • Twin's

Things to do

  • 24-hour gym
  • Golf course
  • Lazy river
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 27,584 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 10 for adults, and USD 6 to 10 for children
  • Self parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Flowood The Refuge Hotel & Conference Center Hotel
Sheraton Flowood The Refuge Hotel & Conference Center Flowood

Reviews

Sheraton Flowood The Refuge Hotel & Conference Center Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 505 reviews
Rating 8 - Good. 67 out of 505 reviews
Rating 6 - Okay. 25 out of 505 reviews
Rating 4 - Poor. 16 out of 505 reviews
Rating 2 - Terrible. 18 out of 505 reviews

Reviews

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Mavis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Michaela

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, new orleans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lazy river!
Stayed 1 night in Sep 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Beautiful new property. Rooftop views are fantastic
Stayed 1 night in Sep 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Sammy

Stayed 1 night in Jul 2025

10/10 Excellent

Billy

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs more elevators.

All good except not enough elevators, spent a lot of time waiting for elevators.
Stayed 2 nights in Aug 2025

10/10 Excellent

Regan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the hotel is clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sloan

We were pleasantly surprised with how nice this hotel is!! It was a perfect pit stop on our way to Florida and the bed was extremely comfortable and the best shower I’ve ever had!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tabby at the bar was AMAZING! She was very attentive in the indoor bar on my first night and I was happy to see her at the pool bar on Saturday. The head of security also made sure my guests and I were taken care of at the pool and I was able to spend additional time with my friends who live in town while I was in town for bereavement. I loved the lazy river as well. The convenience of a kitchen open to 10:30 also helped me ensure my elderly parents were able to have meals quickly without having to travel too far. I will definitely be back again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Staycation - AWESOME

We were doing a very special Staycation for our best friend/sister.... From beginning to end - we could not have asked for anyone or any place better... From Clarke helping me check in early (and knowing / remembering) me the whole weekend. Then to the rooftop for food and music - JC was awesome as our bartender, then we had Damon - such a sweet kid... Meet a great group of people ALSO having a staycation - had the best time. Roderick (security) was extremely nice and welcoming the entire weekend everytime we saw him he made a point to talk. Kimberly was extremely helpful on our hallway with anything we needed - also helped some ladies on another floor we meet. Then poolside bar - Tabby was great... She ran the bar, food and anything else in between.... EVERYONE of the staff - Perfect 10!!!! We will most definitely go back
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is absolutely perfect for my daughter’s birthday staycation!!!
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The lazy river is unique
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Just as expected. Check in and check out was seamless.
Stayed 1 night in Aug 2025

10/10 Excellent

Shameika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stevenson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! My only concern was our dining experience, but it was corrected and our server went above and beyond to make it right!
Stayed 1 night in Aug 2025

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great hotel. HOWEVER, food and director manager needs to be replaced. 3 spots to order all the same kitchen. Waited over an hour for one sandwich. Also, this property does not allow any outside food to be brought in an eaten at pool or pool deck or even in the lobby. If u order pizza for a group, you have to eat it in your room. Absolutely RIDICULOUS. I get not by the pool maybe but they force u to eat their food and wait hours.
Stayed 2 nights in Aug 2025