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Springhill Suites by Marriott New Bern

3.0 star property

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Photo gallery for Springhill Suites by Marriott New Bern

Lobby
Smart TV, Netflix, iPod dock
Lobby
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
300 Hotel Drive, New Bern, NC, 28562
  • Place, New Bern Riverfront Convention Center
    ‪4 min drive‬
  • Place, Tryon Palace
    ‪4 min drive‬
  • Place, Union Point Park
    ‪4 min drive‬
  • Airport, New Bern, NC (EWN-Coastal Carolina Regional)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Springhill Suites by Marriott New Bern

Suburban hotel with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Springhill Suites by Marriott New Bern. During your stay, you'll be close to Tryon Palace. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Goshen Medical Center New Bern and a few minutes from Craven Arts Council & Gallery Bank of the Arts
Springhill Suites by Marriott New Bern offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. The business-friendly Springhill Suites by Marriott New Bern also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star New Bern hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 3 nights in Oct 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Other than shower, room was fine. Shower leaked water all over floor. When reporting to desk answer was “happens all the time.” Stayed three nights but only left coffee for one day - when asked to replace, replaced coffee but no cup/ condiments. Coffee downstairs was VERY strong so not a great replacement option for me personally. Bags for trash can left folded and draped over side of can rather than in it. Housekeeping asked me to “put my trash in the hall” to be picked up.
Stayed 3 nights in Oct 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast there, just got coffee and it was good and hot
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service
Room was clean staff was polite and friendly. Breakfast was hot and such a variety. Parking was convenient. Will definitely be back. With the whole family.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Very helpful and professional!! We will def be back!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Karen

Had a good stay... everything was good..
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay...
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandra at the check on desk was the sweetest host. Full of conversation and laughs. Everyone was polite and helpful. The room was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean front desk very nice
Stayed 5 nights in Oct 2025

6/10 Okay

Laurie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was poop on the underside of the toilet seat. Totally grossed me out. If a housekeeper misses something so obvious and important, imagine what else they missed? Breakfast was really good and better than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Our room was outstanding & clean. Would definitely stay there again & recommend to others
Stayed 1 night in Oct 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location Many restaurants in area Friendly and helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and the hotel was clean.
Stayed 2 nights in Sep 2025

4/10 Poor

Joe

Travelled with partner
Disliked: Amenities
The staff was nice and friendly and the location of the hotel was near a lot of restaurants and stores. However the bathroom was not as clean as it should be, there were hard water stains on the shower door and the bottom of the wall by the shower was pealing. When you flush the toilet, you got a back splash of water. When we inquired about getting a new room, the staff was friendly. We had to remove all of our luggage back to our car so they could check out the room and then we had to lug all of our luggage from the car back into the hotel. Also the AC units in both rooms very loud. We come to the area often, hope to have a better stay
Stayed 2 nights in Sep 2025

2/10 Terrible

Monique

Stayed 1 night in Jun 2025

10/10 Excellent

Tyshea

Stayed 2 nights in Aug 2025

8/10 Good

LaRhonda

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here for our family reunion and we will be back every year!
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025