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Springhill Suites by Marriott New Bern

3.0 star property

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Photo gallery for Springhill Suites by Marriott New Bern

Exterior
A hotel room with two beds, a desk, a chair, a microwave, a coffee maker, and a TV.
A hotel lobby with a reception desk, seating area, and a TV mounted on the wall.
A modern hotel lobby with a mix of seating areas, a large pillar, and a flat-screen TV mounted on the wall.
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
300 Hotel Drive, New Bern, NC, 28562
  • Place, Tryon Palace
    ‪4 min drive‬
  • Place, New Bern Riverfront Convention Center
    ‪4 min drive‬
  • Place, Union Point Park
    ‪4 min drive‬
  • Airport, New Bern, NC (EWN-Coastal Carolina Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

Suite, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Springhill Suites by Marriott New Bern

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Springhill Suites by Marriott New Bern. During your stay, you'll be close to New Bern Riverfront Convention Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Goshen Medical Center New Bern and a few minutes from Craven Arts Council & Gallery Bank of the Arts
Springhill Suites by Marriott New Bern offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. The business-friendly Springhill Suites by Marriott New Bern also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star New Bern hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really great. Clean and comfortable room, spacious common areas, great breakfast foods, amenities, easy access and parking. What really makes it special is the staff, they are amazing and go out of their way to provide exceptional service.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, everyone was friendly and inviting. Hotel was nice and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Char

Liked: Amenities
The staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to patronize the Marriott establishment as they always provide great services.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Would stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and very friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
Yes... very clean room. Staff helpful and friendly
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Belinda

Clean rooms Helpful/friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Theresa A.

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were amazing. They were kind attentive and friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and courteous
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location Many restaurants in area Friendly and helpful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here for our family reunion and we will be back every year!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Everything was very nice, especially the breakfast. The bed is a little more firm for people who prefer a softer mattress.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cheikh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Christina at the front desk was extremely welcoming, knowledgeable and courteous. Plus the overall cleanliness of the establishment and our room. All Staff members were pleasant and welcoming.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Very nice property, will stay again
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and the hotel was clean.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay...
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, updated and convenient to everything New Bern has to offer. Breakfast was great as well, freshly cooked bacon, good eggs, 2 types of salsa etc. My girls loved it.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Christina at the front desk was outstanding very friendly and helpful made sure I knew all the amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Our room was outstanding & clean. Would definitely stay there again & recommend to others
Stayed 1 night in Oct 2025