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TownePlace Suites by Marriott Jacksonville

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Jacksonville

Exterior
32-inch flat-screen TV with cable channels, TV
Lobby
1 bedroom, premium bedding, in-room safe, desk
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Pool
  • Laundry

Explore the area

View in a map
400 Northwest Drive, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪7 min drive‬
  • Place, Jacksonville Mall
    ‪8 min drive‬
  • Place, Marine Corps Air Station New River
    ‪14 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Limited housekeeping is available.
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Jacksonville. During your stay, you'll be within walking distance of Challenge Course Park. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Richard Ray Park and a few minutes from Challenge Course Park
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Jacksonville offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Jacksonville also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Jacksonville hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 559 reviews
Rating 8 - Good. 156 out of 559 reviews
Rating 6 - Okay. 53 out of 559 reviews
Rating 4 - Poor. 15 out of 559 reviews
Rating 2 - Terrible. 19 out of 559 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MARIA, OAKLAND PARK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free parking, pool, gym, laundry, breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Clean, quiet, and affordable.
Stayed 7 nights in May 2025

8/10 Good

Rickey

Stayed 1 night in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Stayed 1 night in May 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff was very personable and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Mar 2025

6/10 Okay

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk, Virginia Beach

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was old and it was blood on the mattress
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice receiving a room up grade to a 2 bedroom suite. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
Stayed 2 nights in Sep 2024

8/10 Good

Michaells

Stayed 2 nights in Aug 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana

Nice
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience
Stayed 2 nights in Jul 2024