Kailua-Kona Hotels with Pool

"Overall positive. Drive-up was easy and door staff friendly. I was a bit frustrated at check-in. I was in the Elite line with a single attendant. There were 3 for everyone else so we were being lapped. Even when there was noone in the standard line none of the attendants helped those of us in the Elite line. Never experienced that before. Room clean, nice view. West tower, looking over the lagoon. Would suggest doing something with the roof we overlooked; its a bit of an eyesore. Maybe a green roof? Tax break, maybe? I was given a different room than I reserved: 2 doubles instead of a King. For some reason that was not mentioned at check-in (also a concern) but staff made of for it when I called. Good service recovery; very pleasant individual. Loved the artwork in the lobby leading to the West wing; great cultural exposure. Parking abundant. Liked the pool and bubbly hot tub!"

"We ate breakfast across the street and towards town, upstairs with a view of the bay thru the wires! Our hotel staff were busy at dinner but we were seated at a great table just off the dining area. We had a young server who checked how much $$ she was making instead of refilling my empty water glass. I walked to the bar and the bartender graciously filled my glass. They have cut back on body lotion in the room amenities, which I missed as we got them 2 months prior. Parking had increased and you can take your car out and return for the one day price. If you stay 1 night you pay for 2 days of parking. Great location for shops and restaurants"

"With $15/day fee for the parking"