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Four Points by Sheraton Kalamazoo

3.0 star property

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Photo gallery for Four Points by Sheraton Kalamazoo

Exterior
Reception
Breakfast and dinner served, American cuisine
Pool
Room, 2 Queen Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

View in a map
3600 E Cork Street Court, Kalamazoo, MI, 49001
  • Wings Event Center
    ‪16 min walk‬
  • Kalamazoo College
    ‪10 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, bed sheets

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, bed sheets

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, bed sheets

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Kalamazoo

Hotel in Kalamazoo with airport shuttle service and a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a microwave in a common area. Weekly housekeeping is available.
Four Points by Sheraton Kalamazoo offers 149 accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Kalamazoo. During your stay, you'll be within walking distance of Wings Event Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Potter's Restaurant & Lou
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 7 meeting rooms
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Wings Event Center and a few minutes from Kalamazoo River
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7207 square feet (670 square meters) and includes conference space. A fitness center, a library, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Kalamazoo. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Potter's Restaurant & Lou - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potter's Restaurant & Lou

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,207 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 to 15 for adults, and USD 0 to 8 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Kalamazoo offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Kalamazoo
Four Points Sheraton Hotel Kalamazoo
Four Points Sheraton Kalamazoo
Kalamazoo Four Points
Kalamazoo Sheraton
Sheraton Four Points Kalamazoo
Sheraton Kalamazoo
Four Points Sheraton Kalamazoo Hotel
Four Points by Sheraton Kalamazoo Hotel
Four Points by Sheraton Kalamazoo Kalamazoo
Four Points by Sheraton Kalamazoo Hotel Kalamazoo

Four Points by Sheraton Kalamazoo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 905 reviews
Rating 8 - Good. 264 out of 905 reviews
Rating 6 - Okay. 156 out of 905 reviews
Rating 4 - Poor. 78 out of 905 reviews
Rating 2 - Terrible. 61 out of 905 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ladonna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
shower and bed was good. bar and restaurant was not busy or opened much. hotel wasn’t bad but was expecting a bit more updated
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerome

Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a room on the first floor which was great since we had a small dog with us. Also liked that they do recycle.
Stayed 3 nights in May 2025

6/10 Okay

Lorena

Travelled with family
Disliked: Amenities
Location is sketchy, older hotel, no one ever came to give us clean towels, sheets etc.
Stayed 3 nights in May 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Low price, but you get what you pay for. Property is more ‘tired’ than online pictures might suggest.
Stayed 1 night in May 2025

2/10 Terrible

Shanika

Stayed 1 night in May 2025

6/10 Okay

Marshall

Stayed 1 night in May 2025

2/10 Terrible

Christopher

Stayed 1 night in May 2025

6/10 Okay

Colleen

Stayed 1 night in May 2025

8/10 Good

Peter, Joliet

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient and close to highways
Stayed 3 nights in Feb 2025

2/10 Terrible

Byron

I booked online to this place and paid upfront and when I get to the hotel, the power was out. And I still don’t have my refund
Stayed 1 night in May 2025

2/10 Terrible

Tracy

Travelled with partner
Disliked: Amenities
Place was out of power when we got there had to try to scramble to locate another place you should be reporting these things so people can’t book
Stayed 1 night in May 2025

2/10 Terrible

Sara

Stayed 1 night in May 2025

6/10 Okay

Rene'

Stayed 5 nights in May 2025

8/10 Good

Fernando

Stayed 2 nights in May 2025

4/10 Poor

Joyce

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms at the Four Points Sheraton Kalamazoo were not like the photos online. The hotel is old, the decor is old, the whole room was not user friendly. The room setup was not as advertised and lacking. The neighborhood was not dangerous but it was definitely not pretty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
Overall, my stay was absolutely fantastic. The staff ensured I had a pleasant experience, and I had no issues with the room or the property in general.
Stayed 4 nights in May 2025

10/10 Excellent

HENRY

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great property. Always a great stay. Convenient for me and my team
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for family and dog with exceptions.

Good accommodations for family and our dog except Saturday night when there was other people on the fifth floor smoking some form of weed product. I was under the impression that all rooms were smoke free. I had difficulty breathing that night due to my asthma and allergies since we were on the 5th floor. Also the coffee was extremely bitter both in the room and down in the lobby.
Stayed 3 nights in May 2025

4/10 Poor

Jerry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good experience

The computers were down so they could not look up my reservation, I was required to complete some paperwork in order to get my room. I was given a room that was occupied so I had to go back to the desk to get another room. I was complimented with a breakfast voucher and the food was terrible.
Stayed 1 night in May 2025

2/10 Terrible

Rick

Stayed 1 night in May 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Lied to by front desk morning shift, the 2 punks from thr evening front desk making fun of guests. My debit card was charged when i was promised it wouldn't be. Wifi signal so weak couldn't connect to internet. An all around stressful, anxiety filled stay.. my 12 years in Iraq were better than staying there
Stayed 1 night in May 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us a key to a room, twice, that was occupied. They corrected it, after two attempts. Carpets looked dirty. Exterior needed TLC. Staff was as helpful as they could be, just didn’t seem to be run well.
Stayed 1 night in May 2025

6/10 Okay

Amy

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort

A Few Issues Overall

Wifi in my room would have been nice for work. Had to do my zoom from the phone.Turning on the water to take a shower and dirty water came out. Didn't want to take the shower after that. The phone in the room didn't work so I had to call the front desk from my cell. The staff was good to go.
Stayed 1 night in Apr 2025