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Shutters on the Banks

3.5 star property

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Photo gallery for Shutters on the Banks

Relax in a classic room with a large bed, bedside table, and desk, offering a view of the beach.
Welcome to our reception area, featuring a beautifully appointed space with a reception desk, framed artwork, and a wooden cabinet.
Enjoy a fully equipped kitchen with a view of the beach through the window.
Relax by the pool surrounded by lounge areas and ocean views.
Experience the perfect blend of modern and traditional architecture in this scenic waterfront hotel, offering stunning views and a serene atmosphere.

Popular amenities

  • 24/7 front desk

Explore the area

Map
405 S. Virginia Dare Trail, Kill Devil Hills, NC, 27948
  • Destination Fun
    ‪13 min walk‬
  • Wright Brothers National Memorial
    ‪3 min drive‬
  • Nags Head Woods Preserve
    ‪5 min drive‬
  • Manteo, NC (MEO-Dare County Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Tower

1 bedroom, premium bedding, desk, free WiFi

Standard Room, 1 King Bed with Sofa bed, Tower

9.2 out of 10
Wonderful
(47 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

1 bedroom, premium bedding, desk, free WiFi

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

9.2 out of 10
Wonderful
(126 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Efficiency with 2 Queen Beds and Full Kitchen

Poolside Efficiency with 2 Queen Beds and Full Kitchen | Private kitchenette

Poolside Efficiency with 2 Queen Beds and Full Kitchen

9.4 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, desk, free WiFi

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Poolside

1 bedroom, premium bedding, desk, free WiFi

Suite, 1 King Bed with Sofa bed, Poolside

9.0 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

1 bedroom, premium bedding, desk, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds with Pool / Parking Lot View

1 bedroom, premium bedding, desk, free WiFi

Standard 2 Queen Beds with Pool / Parking Lot View

9.2 out of 10
Wonderful
(99 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, desk, free WiFi

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View with 2 Queen Beds and Private Balcony in the Tower

Ocean View with 2 Queen Beds and Private Balcony in the Tower

Ocean View with 2 Queen Beds and Private Balcony in the Tower

9.6 out of 10
Exceptional
(112 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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Relax in this stylish room with a large bed, desk, and ocean views from the balcony.

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4.5 out of 5, Wonderful, (1770)
The price is €346
for 1 room
includes taxes & fees
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John Yancey Oceanfront Inn

About this property

Shutters on the Banks

Beachside hotel to enjoy indoor pool and sand beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Shutters on the Banks. During your stay, you're just a quick walk from Outer Banks Beaches. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a business center, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Steps from Outer Banks Beaches and 12 minutes by car from Jennette's Pier
Unwind on the private sand beach, located just 18 meters away. After a day at the beach, enjoy amenities at Shutters on the Banks like a seasonal outdoor pool, an indoor pool, and a hot tub.

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a fitness center and a terrace. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking is free.

This 3.5-star Kill Devil Hills hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Shutters on the Banks.

Property is also known as

Shutters Banks
Shutters Banks Hotel
Shutters Banks Hotel Kill Devil Hills
Shutters Banks Kill Devil Hills
Colony Iv
Shutters On The Banks Hotel Kill Devil Hills
Shutters On The Banks Outer Banks, NC - Kill Devil Hills
Shutters on the Banks Hotel
Shutters on the Banks Kill Devil Hills
Shutters on the Banks Hotel Kill Devil Hills

Shutters on the Banks Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1092 out of 1577 reviews
Rating 8 - Good. 326 out of 1577 reviews
Rating 6 - Okay. 109 out of 1577 reviews
Rating 4 - Poor. 28 out of 1577 reviews
Rating 2 - Terrible. 22 out of 1577 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness

Poor customer service; good location

Breakfast was good. Not enough seating inside for the morning crowd. Couldnt check in at 4pm bc no rooms ready AND pool/hot tub closed. Pool opened later but hot tub diwn for half of stay. picked hotel and paid higher price bc of those amenities. Asked about a discount and told "we dont do that" which was rude and not great customer service. Didnt even offer to let us speak to manager. Location was good spot. Pd for ocean view, got stuck on 3rd floor so more dunes than ocean. (You need 4th floor to see full beach/ocean) Upon check out, no "thanks for staying." Need some improvement in customer service and should offer something in exchange for loss of pool use and not being able to check in at CHECK IN TIME (Good thing I didnt pay for early check in.
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very friendly staff at check in and check out. Right on the beach with easy access. Lots of shopping and dining options nearby and you can even walk to some. Room is a great size, comfy beds and nice hot showers.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, amenities
Great location! We were in 3 miles of both Jockey Ridge and the Wrights brother muesum which were our highlights for going. The Hotel itself was a standard beach hotel. Very clean and well mantained. Access to the beach access was amazing! close to good food options. A bit upset that the pool was closed both days we were there and no compesation offered for the total inconvience. Breakfast was good and staff was friendly. We got a room with a balcony and enjoyed that.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the ease of getting to the beach, while also having indoor and outdoor pool and awesome close restaurants
Stayed 2 nights in Apr 2025

8/10 Good

Javette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Have visited this property several times and each time has been nice. When we first arrived, the hot tube was out of service due to a leak. The property was very informative and quickly fixed the problem so guests could enjoy the amenities. Their breakfast is pretty good. Great access to the beach. Great stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaitlyn

great views and clean room
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Strong smell of propane outside on patio. Could not sit outside.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not waste your previous vacation money here

Hotel died but offer Ron service at all unless they have sufficient staff on board. We didn't have any room service during the 4 day stay. No one came to do anything in the room (clean shower, empty garage, replace towels, replenish body wash, replenish coffee and cups). We even asked about the service at the office and the answer was "we have a lot of check-ins and we don't have enough staff and we won't be able to service your room". This resulted in us having to go once a day to the office to ask for towels and body wash. What s joy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms! Great beach views!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. Super clean, easy accessibility to the beach. Super friendly staff an lots of places within a walking distance. Will definitely be coming back in the future.
Stayed 2 nights in Apr 2025

8/10 Good

Pamela, Batavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice however, the walls are super thin. Could hear the toilets flush and running shower water. If I stay again I’ll insist on the top floor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Staff was wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Shutters! The staff were all very helpful and we can't wait to visit again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Taylor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Never again

When we checked in and out, both ladies working the front desk were very rude. I asked about a luggage carrier she looked at me like i was stupid and same yeah we dont have those here. When we carried all of our stuff into the building, there were a bunch of luggage carts by the elevator. The indoor pool was closed for maintenance but the website said it was open. We booked this hotel to be able to use the indoor pool for the kids. When we checked out, I asked for a printed receipt. The next rude front desk lady said unnn since you booked thru a third party they will have to give you the receipt. Almost like she was mad we booked thru hotels.com. My booking thru hotels.com said the hotel would provide the receipt. The rooms were also older than pictures looked. Front door would get stuck. Rust in shower, and the tv remote would barely work. I would not stay here again. I will say only postive were the custodial staff. They were very friendly and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a joke. No milk for cereal both days of our stay. Too crowded area with only 1 attendant. Indoor pool and hot tube was closed also both days. I feel that we are entitled to a partial refund $50 ?
Stayed 2 nights in Apr 2025

4/10 Poor

Jatinder

Disliked: Property conditions & facilities
.
Stayed 3 nights in Apr 2025

6/10 Okay

Henrietta

Liked: Cleanliness, staff & service
We spent one night there it was okay.
Stayed 1 night in Apr 2025

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