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Best Western Kilmarnock Hotel

2.5 star property

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Fitness facility
Business centre
Deep-soaking bathtub, hydromassage showerhead, hair dryer, towels
Deep-soaking bathtub, hydromassage showerhead, hair dryer, towels
43-inch LED TV with cable channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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599 N Main St, Kilmarnock, VA, 22482

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About this property

Best Western Kilmarnock Hotel

Hotel in Kilmarnock with an outdoor pool and free breakfast
This smoke-free hotel features an outdoor pool, a business center, and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Best Western Kilmarnock Hotel offers 68 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Kilmarnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Kilmarnock Hotel. During your stay, you'll be close to Good Luck Cellars. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Good Luck Cellars and 5 minutes from Compass Entertainment Complex
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Kilmarnock Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.

This Kilmarnock hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Best Western Kilmarnock Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 267 out of 728 reviews
Rating 8 - Good. 227 out of 728 reviews
Rating 6 - Okay. 103 out of 728 reviews
Rating 4 - Poor. 83 out of 728 reviews
Rating 2 - Terrible. 48 out of 728 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tv remote was literally missing most of the buttons looked like a dog had chewed on it. Thankfully we didn’t need it. There was some kind of party in the breakfast area on the last night of our stay, got quite loud for the majority of the evening. Didn’t know they rented out the breakfast area for private parties. The place was clean and comfortable. Breakfast was anything but a “full” breakfast. Would probably find other accommodations if we’re ever in the area again
Stayed 2 nights in Nov 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service
Toiletries like soap were marginal. Coffee maker in room was inoperable and front desk had no others to substitute. Breakfast was sparse and several items like toast and fruit were not available. Parking was convenient and front desk staff friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with a comfortable bed.
Stayed 1 night in Nov 2025

6/10 Okay

Dylan

Stayed 2 nights in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
Front desk staff were very helpful. Noisy refrigerator in room. Area around entrance could use some attention. Clean up cigarette butts. Pull weeds out of flower pots.
Stayed 2 nights in Oct 2025

6/10 Okay

George

Stayed 3 nights in Oct 2025

10/10 Excellent

Deshauna

Stayed 1 night in Nov 2025

2/10 Terrible

Wilbert

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible. Upon check in the room that we had reservations for was dirty and not turned over from prior guest. They ended up not having any other double rooms available nor anyone to get that room straight. We ended up with 2 King rooms instead. The remote for TV was missing buttons was told that if it works thats the best they could offer. Had to go get towels and wash cloths from the front desk as well. The room had stains on the walls and floors. The had fruit flys flying around as well. I would never stay here again. My wife has pictures of everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Stayed 4 nights in Oct 2025

6/10 Okay

Virginia

The half and half in the dining area had spoiled and curdled the coffee
Stayed 2 nights in Oct 2025

8/10 Good

Jasmine

Stayed 1 night in Sep 2025

8/10 Good

Dylan

Stayed 1 night in Oct 2025

8/10 Good

Victoria

Business traveller
Liked: Staff & service
Staff was attentive,
Stayed 1 night in Oct 2025

2/10 Terrible

Mildred

Travelled with family
Disliked: Amenities
We called to get directions to the best western since our GPS kept us going in circles. When we called we were told we had no reservations. So we had no choice but drive 1.6 hours back home. So I’d say it sucked.
Stayed 1 night in Oct 2025

8/10 Good

Maria Jose

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Loretta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Sandra, Moseley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was as described. Clean and convenient. The front desk clerk was awful. Had the woman 1st in line to check in wait 5 minutes while she tended to the dryer. She never got off her cell phone on a personal call when checking either of us in. Later when i went to the front desk and asked for the filter needed for the in room coffee maker, she rudely said there were none and that i could get coffee from the lobby.
Stayed 1 night in Sep 2025

10/10 Excellent

LaTasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice. Breakfast was nice.
Stayed 2 nights in Sep 2025

4/10 Poor

Dylan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Certainly not a clean property, but I’ve stayed in worse. I only stay here because it’s the only hotel in town.
Stayed 1 night in Sep 2025

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And all the hotels we’ve ever stayed in this bed was the most comfortable bed we’ve ever slept in even the bed at home is not comfortable. Room was very nice.
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Travelled with partner
The TV didn’t work, the carpet was filthy, breakfast was not served until 8 o’clock, which is supposed to be at 6 o’clock. The coffee, terrible. The staff would not get off their cell phones to help you. The tub in the shower was very slippery and I would assume a lawsuit will follow soon when someone slips. Their water is very hard. They need a water softener. I could go on, but I will never stay at this hotel ever again.
This is the back of my TV remote, which did not work
This is the front of my TV remote, which did not work even after I asked the staff for corrective action. They were no help.
Stayed 1 night in Sep 2025

4/10 Poor

Marnia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DIRTY AND DISGUSTING

First arriving to the hotel, we were greeted with a toddler at the front desk sitting on the workers lap. We then had to pause our check in so she could take the baby outside for pickup. The elevator was dirty and had not cleaned. Upon entering the room, first glimpse it was okay. After opening the curtains, the window was dirty. Thought it was outside but no luck, it was the inside. Bathroom soap dish had scum from Previous guest. No other rooms available. Thankfully we had Lysol wipes to disinfect areas of the room. Pools were never cleaned and had green stuff floating around although we was told of pool hours so it was in use. The next day, we requested clean towels. The cleaning lady told me all she had in her cart was the ones she used to clean the rooms. I requested fresh wash cloths and towels again. Never received them. At 10 pm upon returning to the hotel there was a sign at the door that said helping another customer. We waited. Finally, the lady that was outside smoking came in and asked could she help me. I asked for more towels. She asked where my old ones were. Told her in the room. Explained to her the request earlier. She went on and on about not having a lot of them. Finally, she goes to the back room and returns with two saying this is all she has. It’s three of us standing there (husband and child with me). Told me she would bring another up to room. This was the ONLY hotel within the town to stay except a motel which was probably better. NEVER AGAIN
Room window, dirt inside
Pool that was in use
Elevator floors
Elevator
Stayed 2 nights in Aug 2025

2/10 Terrible

Robin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The continental breakfast was horrible. Everything was gone by 8:30am and never restocked and it was open till 9:30 am. Had loud noises till midnight in room beside us and in the hall.
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean rooms
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Stayed 1 night in Aug 2025