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Best Western Knoxville Airport/Alcoa

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Knoxville Airport/Alcoa

Reception
Free daily buffet breakfast
Indoor pool
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool

Explore the area

Map
162 Cusick Rd, Alcoa, TN, 37701
  • Maryville College
    ‪8 min drive‬
  • University of Tennessee
    ‪15 min drive‬
  • Neyland Stadium
    ‪17 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 12 minutes by car from University of Tennessee and 15 minutes from Neyland Stadium
  • Free airport shuttle service
Best Western Knoxville Airport/Alcoa offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western Knoxville Airport/Alcoa also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Knoxville Airport/Alcoa offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Knoxville Airport/Alcoa.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem!

I’ve traveled a lot. This Best Western has the best breakfast of any hotel I’ve ever stayed in, anywhere. It’s very quiet. I expected lots of noise because it’s super close to the airport. Not at all. Great night’s sleep. Everything is clean, updated and well cared for. If ever in that area again, this will be the first place I try to book a room in. Really great experience from beginning to end!
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. No complaints
Stayed 1 night in Mar 2025

10/10 Excellent

John, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. The staff was amazing and very accommodating. I love that they had 24 hr shuttle service to and from the airport. If I ever go back to Knoxville, I will 1st look to stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value & hidden gem!

The room was super clean and had all the amenities. The bed was very comfortable. The air conditioning worked great. It is very close to the airport so you do hear the planes a little, but the rooms must be soundproofed well because we barely heard them. This staff was very nice and helpful. I would definitely recommend this hotel and this will be my go-to hotel anytime I am in Knoxville! A great value and wonderful place to stay!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Could have been a little cleaner, apart from that everything was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

alcoa

nice, clean, well kept hoyel. I would stay there again
Stayed 1 night in Mar 2025

2/10 Terrible

Deonte

Disliked: Staff & service, amenities, property conditions & facilities
I nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Geneva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was great. Went out of their way to help us be comfortable.
Stayed 1 night in Mar 2025

4/10 Poor

Knox

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bug crawling on me while setting in my room in the recliner
Stayed 1 night in Mar 2025

2/10 Terrible

Guokai

Stayed 1 night in Mar 2025

2/10 Terrible

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was hard as a rock & felt like the plastic wrap was still on it!
Stayed 1 night in Mar 2025

10/10 Excellent

james, lancaster

Liked: Staff & service, amenities, property conditions & facilities
Staff excellent above and beyond
Stayed 1 night in Mar 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Roseline

Stayed 2 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 1 night in Mar 2025

6/10 Okay

Maureen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Maureen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was very nice and helpful but the room was dirty, the pillows were uncomfortable, and the room had roaches.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Feb 2025

10/10 Excellent

Shunna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Feb 2025

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