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Best Western Knoxville Airport/Alcoa

2.5 star property

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Photo gallery for Best Western Knoxville Airport/Alcoa

Free daily buffet breakfast
Lobby
Standard Room, 1 King Bed, Non Smoking (with Sofabed)
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
162 Cusick Rd, Alcoa, TN, 37701
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Foothills Mall
    ‪7 min drive‬
  • Place, Maryville College
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby
Comfort Suites Knoxville Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 763 reviews
The price is €73
includes taxes & fees
14 Feb - 15 Feb
Comfort Suites Knoxville Airport

About this property

Best Western Knoxville Airport/Alcoa

Hotel with free parking, in the vicinity of Fort Loudoun Lake
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Fort Loudoun Lake. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 6 minutes by car from Fort Loudoun Lake and 6 minutes from Capitol Theatre
  • Free airport shuttle service
Best Western Knoxville Airport/Alcoa offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western Knoxville Airport/Alcoa also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Knoxville Airport/Alcoa offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Knoxville Airport/Alcoa.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario J

Liked: Cleanliness, amenities, property conditions & facilities
Staff ver kind
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, clean rooms, great location really good breakfast with fresh made food.
Stayed 1 night in Nov 2025

10/10 Excellent

ANUPA

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, friendly staff, airport shuttle
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Manager really helped me. I left my pillow and he sent it t me . Fantastic customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Chong-Ie

Liked: Cleanliness, amenities, property conditions & facilities
It was very short stay. Arrived after midnight,left there early in am. Staffs were very kind and helpful ,clean room. Only one thing:Have to wait longer time for transportation.
Stayed 1 night in Oct 2025

8/10 Good

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh, and the AC did it's job just fine
Stayed 2 nights in Oct 2025

10/10 Excellent

Verdell, Baytown

Stayed 1 night in Oct 2025

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service
Look, it's an air port Best Western. I wasn't expecting much, but for what they are they were great. Room was clean, the staff was really really friendly and helpful. Breakfast was fine. For me to complain about anything feels like not evaluating based on what it's meant to be. A solid, inexpensive place to rest my head to catch an early flight. I'd go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Lester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All aspects of our stay were very good!
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big bed.
Stayed 1 night in Oct 2025

8/10 Good

Maurice

Stayed 1 night in Oct 2025

10/10 Excellent

Bing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the airport. Very clean room. Only did an overnight stay but was pleasantly surprised. Includes breakfast which was pretty typical options, but sufficient.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Carl

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we checked out 10-25 at 6:30 AM there was no breakfast available.
Stayed 1 night in Oct 2025

8/10 Good

Kelly, Greenwood village

Liked: Cleanliness, staff & service, amenities
The ice machine was out on the first floor, but not that big of a deal to go up one level. The staff were very friendly and helpful. I really appreciated having the shuttle to and from the airport. I slept great- comfy, clean bed and quiet, dark room.
Stayed 1 night in Oct 2025

6/10 Okay

jody

.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has always been a great location but it has been a year or two since my last visit. This stay was not as good in that there was some mold in the bathtub and the room and hallways smelled like mildew. I hope those get corrected soon so I can stay there again.
Stayed 2 nights in Oct 2025

6/10 Okay

Anitra

Travelled with family
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025