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SureStay Hotel by Best Western Lenoir City

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Lenoir City

Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Dining
Exterior
Seasonal outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Place, Fort Loudoun Hospital
    ‪20 min walk‬
  • Place, University of Tennessee
    ‪24 min drive‬
  • Place, Thompson–Boling Arena
    ‪26 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 2

King Room - Smoking

  • Sleeps 2

King Room with Mobility Accessible Tub - Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Work Desk, Whirlpool

  • Sleeps 3

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 4

2 Queen Beds, Smoking Room, High Speed Internet Access, Microwave And Refrigerator, Work Desk

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Sofa, Microwave And Refrigerator, Work Desk, Counter Top

  • Sleeps 5

Suite-1 King Bed, Smoking Room, Sofabed, Microwave and Refrigerator, Work Desk, Whirlpool

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 2

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  • Pool
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The price is €67
includes taxes & fees
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About this property

SureStay Hotel by Best Western Lenoir City

Hotel in Lenoir City with a seasonal outdoor pool and free breakfast
A seasonal outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Lenoir City. During your stay, you'll be within walking distance of Fort Loudoun Hospital. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Just a 2-minute drive from Fort Loudoun Hospital and 6 minutes from Avalon Golf and Country Club
  • Pets welcome for a fee
Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Lenoir City. Free self parking is available.

Smoking is allowed in designated areas at this Lenoir City hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 125 out of 480 reviews
Rating 8 - Good. 125 out of 480 reviews
Rating 6 - Okay. 72 out of 480 reviews
Rating 4 - Poor. 77 out of 480 reviews
Rating 2 - Terrible. 81 out of 480 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Theodore, Wheaton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect mid-range motel. Quiet, clean, everything worked well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dina B.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Room very clean. Bed comfy.
Stayed 1 night in Nov 2025

2/10 Terrible

Lynda Gayle

Business traveller
Poor outdoor lighting, lobby smelled like someone’s dinner, clerk barely spoke English. Clerk illegally gave out my room outloud with a man standing behind me. Asked if he knew it was illegal to say room number outloud, he said”Yes.” Then he said room was on first floor outside and the key/door was hard to open. He made me a target for the man behind me. indeed the door was impossible to open so I left.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

christi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I only liked the bed but everything else was very poor starting from cleanliness to breakfast. The staff was rude to my brother..the breakfast just had pancake and juice. And it was just felt dark inside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive accommodations. A very good value.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort
We drove 15 hours that day,after midnight we checked in an immediately walking in the door the smell was so bad my husband walked out and started looking for another hotel. Unfortunately there was nothing available so the attendant apologized and gave me a can of Lysol. He said there were no other rooms available. We slept 5 hours and left ASAP. Grabbed coffee and breakfast on the road. Found a much nicer hotel that cost less and we were able to get a good sleep. The wall by the door was full of holes and peeled off paint. When I turned the water on in the sink the smell was nasty but the room smell was a musty urine smell.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with family
Liked: Amenities
The metal platform beds allowed the mattress to slide when sitting on the edge, otherwise the room was ok
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Liked: Room comfort
Disliked: Property conditions & facilities
Adequate stay, breakfast room is quite small for the size of the hotel Rooms need refreshing!
Stayed 2 nights in Oct 2025

10/10 Excellent

wendy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice n nice employee
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Caio, Cooper City

Stayed 1 night in Oct 2025

2/10 Terrible

Andrei

Stayed 5 nights in May 2025

2/10 Terrible

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service, can't get refund or charge the dates.(even if you cancel 2 weeks in advance)
Stayed 5 nights in Sep 2025

2/10 Terrible

Junior

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Friendly staff. Great place to stay. Clean rooms. Nice comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

DeLoris

Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property just not very near anything must walk while or drive and uber. Would stay again staff very helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2025

6/10 Okay

Brian

Travelled with family
Disliked: Property conditions & facilities
A little run down and could use some updating. But not terrible if you just need a quick place to spend the night.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure stay Lenoir city

Quick check in. Wanted a first floor room and had to beg to get it. Should have put that in my reservation request. Breakfast is not much unless you want cold cereal or a waffle. But Waffle House and Shoney’s is 1 minute away. It was quiet and all the guests respectful. They asked each day is I wanted maid service. Beds we’re comfortable.
Stayed 4 nights in Jun 2025

2/10 Terrible

James

Stayed 1 night in Apr 2025