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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Reception
Lobby
Reception
Individually decorated, individually furnished, desk, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
125 FURROW WAY, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪4 min drive‬
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Foothills Mall
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Individually decorated, individually furnished, desk, free WiFi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

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Exterior
Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, 763 reviews
The price is €94
includes taxes & fees
2 Feb - 3 Feb
Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG

About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
Guest accommodations at Tru by Hilton Alcoa Knoxville Airport offer air conditioning. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Alcoa Knoxville Airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • 12 minutes by car from University of Tennessee and 15 minutes from Thompson–Boling Arena
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Alcoa Knoxville Airport also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served free on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Tru by Hilton Alcoa Knoxville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 658 reviews
Rating 8 - Good. 136 out of 658 reviews
Rating 6 - Okay. 62 out of 658 reviews
Rating 4 - Poor. 32 out of 658 reviews
Rating 2 - Terrible. 27 out of 658 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Sydney

Stayed 1 night in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Michele

Liked: Staff & service
I am very disappointed that the room smells smoky and many touch points look like they haven’t been cleaned. I am staying only because I have to be back up at 4:00 am for a flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation Cancelled by Hotel

When I arrived at midnight I was told they cancelled my reservation. No explanation as to why and I was never notified. The hotel was full and no rooms available. They were not able to assist or provide any help.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks brand new. Catching the shuttle was very easy from TYS and it literally across the street from the airport. Perfect, if you have to catch a five am flight the next morning. Customer service was excellent. Only a five minute uber ride from restaurand shopping.
Stayed 1 night in Sep 2025

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property seemed updated, but had a moldy smell and water damage on 2nd floor where we were staying. Staff was friendly, property was clean other than damage and smell from it.
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Ms

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort

Daily cleaning? No

Some of the staff hang out on the left side of the building , strong smell of THC from time to time. Cleaning staff have their pants down to the bottom of their ass and underwear showing. Kind of gangster/tug like. Not the type of person I feel comfortable with the key to my room for cleaning…. Otherwise accommodating were heat. Front desk night girl Friday, sat and Sunday was great. Very sweet and helpful Also when is it not normal to have a daily cleaning? Would like to have know that before throwing towels on floor!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very soft. That was the only thing I didn't like.
Stayed 1 night in Aug 2025

10/10 Excellent

Aleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and easy check in /check out transactions
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with friendliness and an immediate willingness to help with anything we need.
Stayed 1 night in Aug 2025