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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Reception
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Reception
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
125 FURROW WAY, Alcoa, TN, 37701
  • Capitol Theatre
    ‪6 min drive‬
  • Maryville College
    ‪8 min drive‬
  • Foothills Mall
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
Guest accommodations at Tru by Hilton Alcoa Knoxville Airport offer air conditioning. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Alcoa Knoxville Airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • 12 minutes by car from University of Tennessee and 15 minutes from Neyland Stadium
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Alcoa Knoxville Airport also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served free on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Reviews

Tru by Hilton Alcoa Knoxville Airport Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 597 reviews
Rating 8 - Good. 122 out of 597 reviews
Rating 6 - Okay. 58 out of 597 reviews
Rating 4 - Poor. 28 out of 597 reviews
Rating 2 - Terrible. 23 out of 597 reviews

Reviews

8/10 Good

Shane, Kingsport

Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

6/10 Okay

Dale

Travelled with group
Liked: Cleanliness
The floors are too thin; you can hear every step above you. We were unpleasantly surprised at the volume of air traffic at the airport across the street. Wouldn’t suggest this hotel to a family member or friend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stoney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Knoxville and Maryville...lots of restaurants and attractions...across from the airport...
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in. Breakfast was good. Coffee available 24 hours and fresh. Felt comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Liked: Staff & service, amenities
Please add chairs outside for people to be able to sit outside in the evenings
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The weekend staff was very different then the weekday staff. The front desk at check in at check out not as attentive. The cleaning staff and van driver were very good. Great property
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the airline

This was an overnight for an early flight. The staff were friendly and helpful. The room looked clean and we felt safe. I find the mattress too soft, but that's personal. Ruby Tuesday is walking distance. All was perfect for our needs.
Stayed 1 night in May 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our check in was good however, we had chosen this property because of the proximity to the airport. We had a 6am flight and requested a 4am shuttle. The shuttle driver didn't show up, a pilot and flight attendant had to call an Uber and we had also requested one because the time was now close to 4:30. The young lady on the front desk May 11th was on her phone and provided no information. When she was asked to call the driver, she said she didn't have his number. We asked who would have that information and she said management but they weren't answering. Another driver showed up and provided us with additional information that proved the young lady had been lying to us. A little empathy to our situation from her would have gone a long way or the offer to call a taxi knowing we were crunched for time to catch our flight.
Stayed 1 night in May 2025

10/10 Excellent

Sean

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome
Stayed 1 night in May 2025

6/10 Okay

Amy

Stayed 3 nights in May 2025

10/10 Excellent

Sunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Trip

I am relocating to the area and stayed at the property while looking at real estate.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grea place!

Always love staying at Tru. Its very clean, customer service is great, and it's reasonably priced. Only negative would be the breakfast. It was mostly imitation eggs, sausage links, and pancakes. I did like the bag of water and popcorn at check in and the 24 hr coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Adel, Fairport

Liked: Staff & service, amenities, property conditions & facilities
Very close to the airport but walking there was a little difficult due to construction on roads and general lack of sidewalks or planning for any pedestrians
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Lar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and near the airport
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Claude, Goodman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV was not working and front desk had said they were aware of it. Wondering why they assigned me to this room then
Stayed 1 night in Apr 2025

10/10 Excellent

Lynnmarie, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a Tru! Enjoyed my stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Erin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property itself is clean. The rooms appeared to be clean til we got to the beds. The platform that the mattresses are on clearly aren't being cleaned around or under. One of the beds had an old plastic cup lid under the mattress in between the mattress and platform. Both my friend and I have lumbar issues and there were zero support to the pillows, made sleeping uncomfortable. And our room faced the airport and highway so lots of lights. At night even after bringing the blinds down, didn't come down far enough where light was still coming in, so if I rolled over in the middle of the night towards the window, I was woken up to bright light.
Stayed 1 night in Apr 2025