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Horseshoe Lake Charles - A Caesars Rewards Destination

3.5 star property

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Photo gallery for Horseshoe Lake Charles - A Caesars Rewards Destination

Casino
Interior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Westlake Ave, Westlake, LA, 70669
  • Place, Horseshoe Lake Charles Casino
    ‪2 min walk‬
  • Place, Westlake Recreation Center
    ‪2 min drive‬
  • Place, Lauberge Casino Lake Charles
    ‪12 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪18 min drive‬

Room options

View all photos for Deluxe Balcony Room, 1 King, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Balcony Room, 1 King, Non-Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe High Room, 2 Queens, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe High Room, 2 Queens, Non-Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King, Non-Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queens, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queens, Non-Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Balcony Room, River View, 1 King, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Balcony Room, River View, 1 King, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, River View, 1 King, Non-Smoking

Premium Room, River View, 1 King, Non-Smoking

Premium Room, River View, 1 King, Non-Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, River View, 2 Queens, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, River View, 2 Queens, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
L'Auberge Casino Resort Lake Charles
  • Pool
  • Spa
  • Water slide
  • Parking included
4.3 out of 5, Excellent, 3,225 reviews
The price is €115
includes taxes & fees
4 Jan - 5 Jan 2026
L'Auberge Casino Resort Lake Charles

About this property

Horseshoe Lake Charles - A Caesars Rewards Destination

Lakefront hotel with 3 restaurants and a casino
Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request.
Horseshoe Lake Charles - A Caesars Rewards Destination offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at Horseshoe Lake Charles - A Caesars Rewards Destination, you're just a quick walk from Horseshoe Lake Charles Casino. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 2 coffee shops/cafes, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • Steps from Horseshoe Lake Charles Casino and a 4-minute drive from North Beach Interstate 10
Horseshoe Lake Charles - A Caesars Rewards Destination offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A casino, gift shops/newsstands, and a sportsbook are also featured at the business-friendly Horseshoe Lake Charles - A Caesars Rewards Destination. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Westlake hotel.

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 7 Seven Noodle Bar
  • Brew Brothers
  • Dunkin' Donuts
  • Gordon Ramsay Steak
  • Slice Pizza

Things to do

  • 24-hour gym
  • 42 gaming tables
  • 878 slot machines
  • Casino (60,000 square foot of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.96 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles - A Caesars Rewards Destination Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 798 out of 1324 reviews
Rating 8 - Good. 254 out of 1324 reviews
Rating 6 - Okay. 126 out of 1324 reviews
Rating 4 - Poor. 71 out of 1324 reviews
Rating 2 - Terrible. 75 out of 1324 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

CAREY, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Lisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake getaway

First time stay, very nice hotel plus a little gambling and enjoyed the sites. Hope to return for a second time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clifton

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Need was comfortable, room was clean. Staff was very nice. Enjoyed our stay very much.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

JoRaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we struggled with was the parking.we are both disabled and the valet parking is to expensive when you are staying at the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

fuad carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Keriomi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spoke with the front desk regarding guests next door fighting in their room which made us feel unsafe, and kept us awake most of the night. After I called to report the incident, someone (staff/security) came up to intervene with the fighting couple, but afterwards they were back at it again, arguing and physically fighting till 3:30am. I asked to speak with a manager during check-out and was told she was unavailable, but will call and discuss adjusting our bill due to the disturbances the night before. She never called, and I’ve tried calling to speak with her and got the same run around, she’s unavailable but will return my call. That NEVER happened. Really? Whatever happened to customer service? I’m so disappointed in their lack of concern about our overall experience, and the manager’s unprofessionalism.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Newer casino with a very nice atmosphere.
Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Main issue i have with this particular property is not being put in the room booked and paid for. Multiple times have i gone through this issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pizza was amazing and in the fireplace outback overlooking the water was a great view
Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino seemed sad - very few people. But we were not there on a weekend. everything felt gracious, clean, safe - and the fanciest restaurant was delicious!
Stayed 1 night in Sep 2025

8/10 Good

Bryan, North Little Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Shelita

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not what I expected

My stay was okay. I went to use the kiosk to check in since someone else was at the counter. I went through the entire process only to get a message that the kiosk was now out of order. I checked in and the person was not welcoming. I get to the room and the barn door came off track. Someone was supposed to come that evening to fix it but never came. Then my brother used the toilet and the flap and handle broke. I asked for an iron and it never came even though Chris at the front desk said it was checked off as being sent to my room. It was not what I expected and it would be nice to be compensated with at least a partial refund. Especially since we never got clean towels on our stay and again no iron.
Stayed 3 nights in Sep 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it wasn't that crowded. But the overall hotel is not up ro part. This supposedly be a newly hotel but it just old building. With rude staff member no customer service.
Stayed 1 night in Sep 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, room comfort

Never Again

I had an accident 3 days prior to my stay, we called to change room to handicap room and reserve a wheelchair. We were told no problem. Upon arrival security refused to provide the wheelchair, I sat in the backseat of my car for 45 minutes waiting for a wheelchair to ride to my room. The room was switched to handicap but was not clean. After 15 minutes in my room, they were phoning for return of chair. Keep in mind I can not put any weight on my left foot. We returned the chair after a trip to bathroom and to bed. There were 3red fingernails on the carpets, 1 clean towel and 1 dirty towel. The ice maker down the hall provided enough ice for 2 small drinks at a time. We had to make several trips. I will say some of the staff was very accommodating, though the supervisors were not. This was our 4th and FINAL stop at the Horseshoe in Lake Charles.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and well kept. No kid activities but plenty in the area for those who travel from nearby states.
Stayed 1 night in Sep 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel worth a stay

Pool was great. People friendly. Room was very nice and beds were comfortable. Would definitely stay here again. Only con is it is out of the way and you need a car. Nothing is in walking distance such as parks, food, etc.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Isaiah

Stayed 1 night in Sep 2025

2/10 Terrible

Susan

Disliked: Cleanliness
Had horrible experience.
Stayed 1 night in Sep 2025