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SpringHill Suites by Marriott Lake Charles

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Lake Charles

Property entrance
Lobby sitting area
Lobby
Gym
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1551 West Prien Lake Road, Lake Charles, LA, 70605
  • Place, Golden Nugget
    ‪3 min drive‬
  • Place, Lauberge Casino Lake Charles
    ‪3 min drive‬
  • Place, McNeese State University
    ‪4 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(18 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Lake Charles

Hotel with free breakfast, near Golden Nugget
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Lake Charles offers 108 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Memory foam beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Lake Charles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Lake Charles. During your stay, you'll be within walking distance of Lauberge Casino Lake Charles. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Golden Nugget and a few minutes from Lauberge Casino Lake Charles
  • Casino shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is served. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Lake Charles also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Lake Charles hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Shuttle service to and from the casino operates on Fridays and Saturdays only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Charles Marriott
Lake Charles SpringHill Suites
Marriott Lake Charles
Marriott SpringHill Suites Lake Charles
SpringHill Suites Lake Charles
SpringHill Suites Marriott Hotel Lake Charles
SpringHill Suites Marriott Lake Charles
SpringHill Suites Marriott Lake Charles Hotel
Springhill Suites Lake Charles Hotel Lake Charles
SpringHill Suites riott Charl
SpringHill Suites by Marriott Lake Charles Hotel
SpringHill Suites by Marriott Lake Charles Lake Charles
SpringHill Suites by Marriott Lake Charles Hotel Lake Charles

SpringHill Suites by Marriott Lake Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Our original assigned room was occupied. The front desk was extremely apologetic and gave us a different room. The bathroom wasn’t clean. The reading light next to the bed didn’t work. The door to the toilet area (separate from shower) was stuck and too heavy for my elderly mother-in-law to close on her own. The room was big and the couch comfy but one of the beds squeaked getting in and out of it and was quite soft. The only saving grace was the front desk personnel, who were polite, friendly and very helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Rosalie

Liked: Room comfort
Overall, our stay was good, but there were a few things that could’ve been better. There was no parking available, and the front desk person wasn’t very helpful—she just told us to park next door with no real direction. The AC didn’t work that well, and there was a leak from the vent in the bathroom. Also, the shower was super slippery.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Stayed 4 nights in Jul 2025

4/10 Poor

Kay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were there for 5 nights and they only cleaned our room one time even though we spoke to the housekeeping manager and were told she would take care of it.
Stayed 5 nights in Jul 2025

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Brenda

Stayed 1 night in Jul 2025

6/10 Okay

Everetta

Stayed 3 nights in Jun 2025

6/10 Okay

Megan

Stayed 1 night in Jul 2025

10/10 Excellent

alfredo

Stayed 1 night in Jul 2025

10/10 Excellent

Anabely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Room was great
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and customer service excellent Lethicia Ford is the person that she always check me in. She is exceptional, friendly and very professional. Thank you so much for making us so welcome.!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2025

6/10 Okay

Erica

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
It was across from Target
Stayed 4 nights in Jul 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and neat. All the staff was nice and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Mayra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No working AC in the lobby. Dirty elevators. Dirty floors.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Amenities
I love to stay there every time I travel too late Charles because it’s very convenient for me and the lady from the front desk is amazing. I don’t recall her name now, but I will put him in the next review.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

10/10 Excellent

Tamla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Kira

Stayed 3 nights in Jun 2025

4/10 Poor

Shundra

Travelled with partner
Disliked: Staff & service, amenities
Room was filthy ! I had to beg for towels. The next morning the housekeepers just walked into our room while my husband and I were still in bed. Very disappointed. Definitely won’t be returning.
Stayed 1 night in Jun 2025

8/10 Good

Dawson

Stayed 2 nights in Jun 2025