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Timber Ridge Lodge and Waterpark

3.5 star property

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Photo gallery for Timber Ridge Lodge and Waterpark

Water park
1 bedroom, premium bedding, pillow-top beds, iron/ironing board
1 bedroom, premium bedding, pillow-top beds, iron/ironing board
Golf
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    ‪1 min walk‬
  • Lake Geneva Cruise Line
    ‪5 min drive‬
  • The Mountain Top at Grand Geneva Resort
    ‪12 min drive‬
  • Kenosha, WI (ENW-Kenosha Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

Standard Room

  • Resort view
  • 70 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

  • Resort view
  • 90 sq m
  • Studio
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (1315)
The price is €206
for 1 room
includes taxes & fees
9 May - 10 May
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About this property

Timber Ridge Lodge and Waterpark

Family ski aparthotel with full-service spa
Enjoy the slopes and an indoor pool at Timber Ridge Lodge and Waterpark during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and a jetted tub, while offering a dining area and a sitting area. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Housekeeping is available on request.
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club, and a sauna.

Children under 6 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Timber Ridge Lodge and Waterpark. During your stay, you're just a quick walk from Moose Mountain Falls Waterpark. You'll find features like free self parking, plus a full-service spa and an indoor pool. This comfortable aparthotel has 223 apartments on 4 floors. Each apartment offers a jetted tub and a kitchen.
  • Each apartment offers a kitchen, a fireplace, and a patio
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body wraps, or body scrubs at WELL Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, an outdoor tennis court, and a gym
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 5-minute drive from Geneva Lake and 5 minutes from Lake Geneva Cruise Line
Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available.

This 3.5-star Lake Geneva aparthotel is smoke free.

Smokeys Bar-b-que House - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Hungry Moose Food Court - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski storage

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Hungry Moose Food Court
  • Smokeys Bar-b-que House

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 16.28 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 37-inch LCD TV with premium cable channels

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3,498 square feet of conference space
  • Business centre
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a regional park
  • In a rural location

Things to do

  • 36-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Pro golf shop
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 223 units
  • 4 floors
  • Banquet hall
  • Bicycle rentals
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.28 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 24 and close September 02.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1497 out of 2792 reviews
Rating 8 - Good. 814 out of 2792 reviews
Rating 6 - Okay. 278 out of 2792 reviews
Rating 4 - Poor. 117 out of 2792 reviews
Rating 2 - Terrible. 86 out of 2792 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Travelled with family

Great place for family with young kids

Receptionist, Paige is awesome. She is very helpful in many way.
Stayed 1 night in Jan 2025

8/10 Good

Korab

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ROXANA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Julianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very normal hotel. Wish the pool was warmed and there should more option for adults.
Stayed 2 nights in Dec 2024

8/10 Good

erin

Travelled with family and small children
Liked: Amenities
The front desk clerk was quite rude. The room had broken parts on the tub, the mattress on the pull out couch (gross!), the heaters were incredibly loud in the bedroom and living room, the water was filled with toxins which we could actually see floating in our drinking glasses. The bathroom was actually scummy. I had to clean the tub twice. It wasn't resort quality, however we did speak to the front desk clerk on our second day and she waived the resort fee. The restaurant staff was clearly mismanaged, as you could see our server was very busy and others were just standing around not offering any help. My husband's sandwich was overcooked and dry, my loaded baked potato was missing the butter and sour cream which I paid extra for. Pros: The price was decent, especially with the resort fee waived. Having the ability to charge everything to your room was nice. The concession stand attendants in the water park were great. Lots of variety, and the food was good! The ability to use the facilities on the entire property is a nice touch, but we did not choose to leave our hotel. The water park itself is so fun, and definitely worth it for any kids under 10 with siblings, and adults. Suggestions: Something for adults to do on the premises after 9pm. We felt rushed to leave the restaurant and then found out the front desk clerk gave us the wrong closing time for the arcade, so my family was left with nothing to do in the evening. Also the gift/coffee shop should be open daily.
Stayed 2 nights in Jan 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Reena

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. It was very clean and all staff were friendly. Our room was a two bedroom two bathroom and the perfect size for our group. Loved the waterpark the most. perfect for our little ones. Will definitely be back :)
Stayed 1 night in Jan 2025

10/10 Excellent

shelly

Liked: Cleanliness
It was great
Stayed 3 nights in Dec 2024

8/10 Good

Anna, Chicago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for families. It was the polar vortex when we stayed and it was still warm in the pool area and the water wasn’t cold either.
Stayed 1 night in Jan 2025

2/10 Terrible

Piotr

Disliked: Cleanliness, property conditions & facilities
Kids waterpark water was freezing, kids had to stay in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Agnieszka, Bolingbrook

Liked: Cleanliness, property conditions & facilities
Fun place to get out of Chicago for a weekend!
Stayed 1 night in Jan 2025

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Dec 2024

8/10 Good

PAMELA

Travelled with family
Liked: Cleanliness, room comfort

Late check in....:(

Our room was not ready by check in time and we did not get a countryside view. The front desk was not helpful in either of these matters. It was very stressful with 4 little children with us. Other than that the stay was enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Lesya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, room comfort

Great accommodations!

Great resort! Great suite! Loved our two rooms. So did grandkids!
Stayed 1 night in Jan 2025

4/10 Poor

Yusuf

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property got really dated and under staffed. It used to be my favorite getaway with the kids but this was our last trip. Fair well Timber Ridge.
Stayed 2 nights in Jan 2025

8/10 Good

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Waterpark was small and fun the hotel room was okay found a stink bug in the curtains and the carpet was stained and the room was smelly but other than that it was not bad the kids had fun in the waterpark
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness
The water park was pretty nice for our 6 and 4 year old. The hotel room was dated. No mixing bowls, cutting board, or measuring spoons provided in the kitchen. The first night our heat in the bedroom did not work. We called the front desk and they fixed it right away.
Stayed 2 nights in Jan 2025

8/10 Good

Lillian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay! Great property! Our kids loved it!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Room comfort

Great spacious resort but rooms need updating

Stayed 3 nights in Dec 2024

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