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Holiday Inn Express Lake Wales N-Winter Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Lake Wales N-Winter Haven by IHG

Exterior
Exterior
Free buffet breakfast
Standard Room, 2 Queen Beds (310 Sq Ft)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2953 Ridge Way, Lake Wales, FL, 33859
  • Eagle Ridge Mall
    ‪15 min walk‬
  • LEGOLAND® Florida
    ‪9 min drive‬
  • Bok Tower Gardens
    ‪13 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (310 Sq Ft)

Standard Room, 2 Queen Beds (310 Sq Ft)

Standard Room, 2 Queen Beds (310 Sq Ft)

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (310 Sq Ft)

Standard Room, 1 King Bed (310 Sq Ft)

Standard Room, 1 King Bed (310 Sq Ft)

9.6 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (395 Sq Ft)

Suite, 1 King Bed with Sofa bed (395 Sq Ft)

Suite, 1 King Bed with Sofa bed (395 Sq Ft)

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hampton Inn & Suites Lake Wales

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
Hampton Inn & Suites Lake Wales

About this property

Holiday Inn Express Lake Wales N-Winter Haven by IHG

Hotel in Lake Wales with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Lake Wales N-Winter Haven by IHG offers 82 air-conditioned accommodations with DVD players and safes. 55-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Lake Wales N-Winter Haven by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Eagle Ridge Mall. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 3-minute drive from Eagle Ridge Mall and a few minutes from Regal Eagle Ridge Mall
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Lake Wales N-Winter Haven by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. Event space at this hotel measures 97 square feet (9 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Holiday Inn Express Lake Wales N-Winter Haven by IHG. Self parking is free.

This Lake Wales hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 97 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express LAKE WALES
Holiday Inn Express LAKE WALES N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN Hotel
Holiday Inn Express N-WINTER HAVEN Hotel LAKE WALES
LAKE WALES Holiday Inn Express
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
Holiday Inn Express Lake Wales N-Winter Haven Hotel
Holiday Inn Express LAKE WALES N WINTER HAVEN
Inn Express NWinter Haven

Holiday Inn Express Lake Wales N-Winter Haven by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Room was humid and smelled like dirty feet when we arrived. And one of the most subpar free hotel breakfast as we’ve ever had. Chose this over the Hampton because it seemed nicer in pictures but pretty sure I made the wrong decision.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Clean hotel. Very good complimentary breakfast provided. This hotel is well worth the price.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The rooms are new and nicely maintained. The front desk clerk was friendly and helpful. It cost a little bit more than some other hotels in the area, but it feels like a good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Amenities, property conditions & facilities
Very Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Elvia

Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Stayed 2 nights in May 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ANGELINA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with everything! Exceptional service in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Omari

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff was very nice and helpful. Property and room was clean, this is our 2nd time staying here. Never had an issue.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We went up to Lake Wales for a long weekend, looking to relocate to the area. The Holiday Inn Express was a great place to stay.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

The bathroom was dirty. The toilet has marks from previous guests. Body hair in shower.
Stayed 1 night in May 2025

4/10 Poor

Leona, Oneonta, NY

Travelled with family
Liked: Cleanliness, amenities
We are a family of 4, and we stayed here for 1 week. The staff here get an A++ from us. They were very kind, friendly and willing to help in any way. There was always a smile and a wish for a good day or inquiry as to how you and your day were each time we came and went. The hotel was very clean everywhere we went. Breakfast was good, and there was coffee and cocoa available at all times. There is all the shopping you may need within walking distance. We did however have an issue or 2 that were enough to make us personally look elsewhere for our next visit, we had to move rooms within the first hour of arrival due to the toilet not functioning. The second day we had to have someone come up to the new room and fix the toilet as that one stopped working (all done very quickly and kindly). The pool could use some tlc for sure. It was tinged green on the bottom and sides in places and some of the brickwork was in need of repair. While it wasn’t overly bad, we couldn’t even skim the pool ourselves because the skimmer was ripped/rotted so badly it had no netting to speak of. If you don’t fancy having a pool and maybe the toilets were just bad timing and a fluke, the rest of the hotel was clean, friendly and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend it!

I had a getaway 8 day stay which was wonderful at this hotel. The hotel itself is clean and welcoming. The staff were always helpful. The inside of the room was outstanding for style and cleanliness. Finally the breakfast was always tasteful and delightful. I highly recommend it
Stayed 3 nights in May 2025

2/10 Terrible

Rose

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon booking I anticipated a room deposit which was added into the trips budget. Upon arrival I was greeted promptly and checked in ok. Then there the deposit i mentioned i was a little taken a back by how high the amount is for my daughter and I. What could we possibly do to destroy your property? The deposit is $50 at every other Holiday Inn express in Florida basically. So i with no hesitation agreed to pay that crazy amount and simply asked for a receipt. That's when your front desk clearks, came at me so aggressively and treated me like I'm under privileged to have a proff of purchase for the$75 charge deducted from my checking account. I'm still in awe/ shock how ill mannered the two men were and still can't provide me with a receipt or an explanation for why i can't have a receipt. I felt like they were going to kick out my 11 year old daughter and I surrounded to the stupidity. I'm incredibly disappointed with this situation and still don't understand why they acted so mean and aggressively towards us.
Stayed 1 night in May 2025

8/10 Good

Tami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a little updating otherwise good place to st

Rooms looked clean. The carpets are old and shower doors needed a bit cleaning but sliding shower doors aren't best idea for hotels to keep clean. Good place to stay and staff was extremely nice!
Stayed 1 night in May 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Richard checked me in and provided friendly and courteous service. He was quick and efficient. Quite professional. I wish I could remember the young lady who worked the breakfast area on Thursday morning by herself. She deserves special kudos for her attention to detail. Everything from making sure the food was replenished, to ensuring the hotel guests had every thing they needed. She kept the breakfast tables immaculate as well as the rest of the sitting area. Breakfast items were arranged and organized with the utmost of care and cleanliness. The food area was constantly cleaned and wiped down. Not one crumb of food anywhere. She made sure the bread and bagels were arranged "just so". Everything was perfect! The fresh fruit display, everything. Her wonderful personality and warm smile greeted the guests, including me, with a sense of happiness. What a wonderful way to start the day. I saw her three mornings. She is impressive. One can tell she loves what she does and most importantly, she loves taking care of people. What an asset! My room was clean and well maintained. The bathroom mirror! What a great mirror! The bed and pillows were very comfortable. This has nothing to do with the cleanliness of the room, but I wish the room had a regular chair instead of one of those chase chair things. That's just a personal preference, however. I highly recommend this location. I will certainly stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Ingrid, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on first floor near lobby so it was a little noisy especially early morning when food prep was going on.
Stayed 3 nights in May 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again!
Stayed 2 nights in May 2025

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roe's hotel experience.

I have no complaints. Everything was fine. The staff was friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Malina

Liked: Staff & service
Disliked: Cleanliness
Comfortable beds. Staff was very nice. Floor outside of the elevator was dirty with mulltiple stains. Breakfast was served on foam plates which made breakfast expieroence even worse. Scrambled eggs had a textue of fine crumbs. Hotel looks old and beat up. Night before we stayed in a hotel in similar price range and that hotel was amazing comparing to this one.
Stayed 1 night in Apr 2025

6/10 Okay

Tamra

Stayed 3 nights in Apr 2025