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Birch Hill Suites - Lakeland

2.0 star property

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Photo gallery for Birch Hill Suites - Lakeland

Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4335 Williamstown Boulevard, Lakeland, FL, 33810
  • Place, Lakeland Square Mall
    ‪9 min walk‬
  • Place, Shoppes of Lakeland
    ‪11 min walk‬
  • Place, Cinemark Lakeland Square Mall
    ‪19 min walk‬
  • Airport, Lakeland Intl. Airport (LAL)
    ‪17 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, coffee/tea maker

Double Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, stovetop, coffee/tea maker

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Full-sized fridge, microwave, stovetop, coffee/tea maker

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Full-sized fridge, microwave, stovetop, coffee/tea maker

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Birch Hill Suites - Lakeland

This hotel features laundry facilities, a front-desk safe, and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Birch Hill Suites - Lakeland offers 138 accommodations with coffee/tea makers. 45-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Lakeland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Birch Hill Suites - Lakeland, you're just a quick walk from Wedgewood Healthcare Center. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Within a 15-minute walk of Wedgewood Healthcare Center and Lakeland Square Mall
  • Dogs welcome for a fee (restrictions apply)
As a guest of Birch Hill Suites - Lakeland, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Lakeland hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suburban Extended Stay Hotel Lakeland
Suburban Extended Stay Lakeland
Suburban Extended Stay Lakeland North
Suburban Extended Stay land
Suburban Studios Lakeland I 4

Birch Hill Suites - Lakeland Reviews

Reviews

5.8
Rating 10 - Excellent. 185 out of 855 reviews
Rating 8 - Good. 141 out of 855 reviews
Rating 6 - Okay. 136 out of 855 reviews
Rating 4 - Poor. 129 out of 855 reviews
Rating 2 - Terrible. 264 out of 855 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Starlett

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and peaceful the staff is very nice and professional.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zion

Liked: Staff & service, amenities, property conditions & facilities
Rooms could of been cleaned better but I’m enjoying my stay
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

James

Other couples in front of me,no rooms,they new they sold out ahead,no good
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Arnold

Liked: Cleanliness, amenities
Staff was super nice. Room was clean, functional, and the small kit hen area was very useful. Could get loud on occasion with other guests,but, the AC unit helped to drown that out. It was quiet by 11 pm.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen had working equipment for cooking, but the AC stop working at night.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Troy

Disliked: Cleanliness, amenities, property conditions & facilities
Very sketchy place. Will never stay there again ..
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do better
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Karli

They booked a roo. When they were full
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to leave in the middl
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting roaches everywhere. The walls were caked with dirt, nasty old food and roach feces. It smelled so bad I wanted to throw up.
Stayed 1 night in Mar 2026
Verified

8/10 Good

warren

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
yes
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, amenities
room was old, moldy, and had bugs
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How do you allow guest to stay and not be able to give them a room key and then when needed to get back into room to have to wait that was unacceptable by any means would love to speak with owner
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Janelle

Liked: Staff & service
Disliked: Amenities
No ice, clogged toilet, cigarette butts, no trash can, floor was filthy, no internet or tv, and trash everywhere. And, sketchy stuff going on.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yomayra

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Janelle

Liked: Staff & service
Disliked: Amenities
I never write bad reviews, but this is the worst place. Toilet is clogged, floors are sticky not clean, no TV or wifi. Never again.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

DELMONTEON

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was the best thing in room.. bathroom was dirty tub was dirty toilet was dirty.. sheets had brown stain funny smell in room… roaches everywhere crawling on wall headboard even when sleeping roaches in bed. So I just woke up and left room
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service
If I could give the staff 0 stars I would! We got there and the clerk told me they had no rooms even though I had prepaid for the room. And then had the audacity to say they called to let me know, they did not. Wish I could say more but overbooking was their fault, not mine.
Stayed 8 nights in Mar 2026
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had no washcloths, no safety bars in the bathtub area. No hangers in the closet. Beds felt like you were sleeping on the floor. No lamps in the room, only can lights in the ceiling.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Avery

Disliked: Cleanliness, amenities, property conditions & facilities
There were no pillows no towels no microwave . The TV didn't work , the tub was so filthy I couldn't even take a shower and the staff seemed lost
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty ass room, lots of dope smell, dusty air condioner. I want a refund
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 9 nights in Jan 2026
Verified

2/10 Terrible

Lina

Disliked: Cleanliness, property conditions & facilities
When they arrived for check in, the hotel was full, the women in front desk told me “sorry, we don’t have any available rooms” terrible!!! Disappointed, disagree…
Stayed 1 night in Feb 2026
Verified

8/10 Good

DK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious
Stayed 2 nights in Oct 2025

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