Comfort Inn Lancaster at Rockvale

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Lancaster at Rockvale

Work in comfort with a desk, chairs, and computer.
Relax in our spacious lobby with a comfortable seating area, reception desk, and fireplace.
Relax in the lobby's comfortable seating area, featuring a sofa and coffee table.
Two double beds with throw blankets and a bedside table with a lamp, offering a view of the outside.
Enjoy a delicious breakfast spread with a variety of hot and cold options.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • American Music Theatre Lancaster
    ‪5 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪2 min drive‬
  • Lancaster, PA (LNS)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free breakfast
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from American Music Theatre Lancaster. Free WiFi in public areas and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of American Music Theatre Lancaster and Amish Farm and House
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1006 reviews
Rating 8 - Good. 294 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed rooms were clean and comfortable. If you have a room on the east side of the building, plan on being greeted by plenty of sunshine in the morning. These rooms are not equipped with room darkening shades in the windows. If you want to enjoy a full continental breakfast, be sure to arrive early. At 9am the eggs and sausage was no longer available. Fresh make your own pancakes were great along with fresh fruit and cereal.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Rooms were clean. Breakfast was good. Nice area.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Amenities, property conditions & facilities
Great hot
Stayed 2 nights in May 2025

2/10 Terrible

Josephine

Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay.

Clean, comfortable, and a pleasant staff.
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Even though a couple things were worn, the property was very clean. Maybe more seating at free breakfast. The staff was nice and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay very well with good breakfast and nice room service. Reception staff is helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a local dance competition for the 2nd time. It was good. I’d stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Luis

Stayed 2 nights in Apr 2025

10/10 Excellent

Ray, Totowa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near all attractions, shopping and great restaurants. Beds were very comfy, and morning breakfast was a plus. Staff were also friendly and accommodating.
Stayed 2 nights in Apr 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Huayun

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Miriam

Stayed 1 night in Apr 2025

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for price
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

ERIC

Stayed 1 night in Apr 2025

4/10 Poor

Jawana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Last minute stay

The front desk staff was exceptionally nice. But the hotel needs to be updated. The shower head in the bathroom can out the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Stayed 1 night in Mar 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and the rest of the facility was clean. The breakfast was not very good. Scrambled eggs were dry and very cool the sausage links were just warm. Coffe was avail but no whole milk for my coffee or cereal. Orange juice was not fresh and was a mix.
Stayed 2 nights in Apr 2025

8/10 Good

John

Stayed 1 night in Mar 2025