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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Place, Rockvale Outlets
    ‪1 min walk‬
  • Place, American Music Theatre Lancaster
    ‪5 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free parking
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Rockvale Outlets. Free WiFi in public areas and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from The Amish Village and a few minutes from Tanger Outlets Lancaster
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous employees. Room clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was good. I enjoyed my stay there
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Close to venue Clean Freindly
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Good sized room, clean and tidy with a comfortable bed. Bathroom was a bit on the small side, but great accessories were provided. The breakfast was really good, with lots of variety and staff maintaining supplies constantly. Location was ideal, with ample parking and near to many different local attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff was very pleasant. The breakfast was good and the location was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Conrad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was great, loved the pillows
Stayed 4 nights in Oct 2025

4/10 Poor

Robert

Disliked: Cleanliness
The room stunk. The bathroom was dirty. And our smoke detector was chirping - and when they came to change the batteries we were told they didn’t have anymore of whatever type of batteries that were needed for our room’s smoke detector. So their answer was that we just didn’t have a smoke detector in our room - like are you serious? Never again.
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, comfortable beds.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Chantale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Cleanliness of the room excellent. Only complaint bathroom was ok few mold stains. Comfort of bed excellent. Great location for dining, entertainment and shopping.
Stayed 1 night in Nov 2025

10/10 Excellent

SHEILA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We used this Comfort Inn as our base for travel in the area for three days. Our room was very clean and the staff were all polite and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Everything was real good!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Josie

Liked: Cleanliness, staff & service, amenities
I have hayfever allergies. I appreciated the staffs attention to this matter. My room seemed to catch off street noise. I am a light sleeper. Also the heating system made noises and it took me a couple of hours to fall asleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Kellam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love coming to this hotel! It is close to many shopping and dining options and the rooms are very nice. The staff are very friendly and the breakfast is well stocked.
Stayed 2 nights in Nov 2025

6/10 Okay

Jennilyn

Disliked: Cleanliness
Staff was nice and friendly. Room was dirty you could see where people greasy heads were on the headboards. Mold all around tub. Breakfast was ok and had different options.
Stayed 1 night in Oct 2025

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Lancaster at a reasonable price!
Stayed 1 night in Oct 2025

8/10 Good

Penny

Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, amenities
The staff were friendly and the hotel smelled clean. There was ample parking and the breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but in good condition, convenient location, very clean and friendly staff. Breakfast was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Stayed 1 night in Oct 2025