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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Business centre
Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Free daily buffet breakfast
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Place, American Music Theatre Lancaster
    ‪5 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Place, Dutch Wonderland
    ‪1 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free breakfast
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Rockvale Outlets. Free WiFi in public areas and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the beds and the helpful staff
  • 10 minutes by foot from Amish Farm and House and a 3-minute drive from The Amish Village
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Reviews

Comfort Inn Lancaster at Rockvale Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 569 out of 1009 reviews
Rating 8 - Good. 279 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

Reviews

6/10 Okay

Angelica

Disliked: Cleanliness, staff & service, property conditions & facilities

Dated and dirty

For the price we paid for this hotel, the room should have been a lot nicer, There were no curtains on the window, the furniture was scratched and old. There was a huge stain on the carpet near the bed. The bathroom had random hair on the sink area,.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 2 nights in Aug 2025

8/10 Good

Lynette

Stayed 1 night in Aug 2025

10/10 Excellent

brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. good breakfast. pleasant staff. this is my third or fourth time staying here and will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 2 nights in Aug 2025

8/10 Good

Tenzin

Liked: Amenities
Clean. Good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased and happy with your Inn. Loved the breakfast and friendly service. Would come back again.
Stayed 1 night in Aug 2025

8/10 Good

Jawana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel

Hotel is great price for quick stay. Need some updates to the hotel. Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more breakfast meat options - sausage patties , bacon . !!!!
Stayed 2 nights in Aug 2025

8/10 Good

Rosemary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, responsive staff. Issues with tub draining.
Stayed 3 nights in Jul 2025

10/10 Excellent

Clorida

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jean Marie

Liked: Amenities
The pool was great! Staff friendly. Room was nice too :-)
Stayed 1 night in Aug 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service
This was in area with easy parking, walking distance to some shopping, convenient to restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin, New Windsor

Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that infused water & coffee was slways avaliable. Our group was able to play games at the table in the breakfast room...staff was very accommodating.
Stayed 3 nights in Jul 2025

8/10 Good

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Staff & service
Food was ok. Room was dusty. Staff at front desk were amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn't like that I could not charge my phone. Sofa should have been thrown away, would have rather had a table and chairs. The staff is very pleasant and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Nice 👍

The hotel is simple, but VERY CLEAN! The breakfast was hot and went from 6:30-9:30 which was nice, because my wife and I were exhausted each morning with our toddler and even took turns going to breakfast. The staff was extremely friendly. It was all I could have asked for. The shower was HOT and the tub was clean. The appearance was a little dated and the elliptical was out of order, but it did have a pool and coffee 24/7 in the lobby. The beds were clean and comfy. We slept great and they provided a good crib for our son. I’m giving it a 9-9.5/10. Pretty good 👍. Thank you, Comfort Inn.
Stayed 2 nights in Jul 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and excellent staff
Stayed 1 night in Jul 2025

4/10 Poor

Monika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like mold. Very moisture. The bathroom was ild and dirty.
Stayed 1 night in Jul 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Great value hotel, no complaints would stay again
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located for us. Room was clean and breakfast was good.
Stayed 3 nights in Jul 2025