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Homewood Suites by Hilton Laredo at Mall del Norte

3.0 star property

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Photo gallery for Homewood Suites by Hilton Laredo at Mall del Norte

Reception
Outdoor pool
Exterior
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
98 Calle Del Norte, Laredo, TX, 78041
  • Place, Mall Del Norte
    ‪3 min walk‬
  • Place, Cinemark Mall del Norte
    ‪7 min walk‬
  • Place, Imaginarium of South Texas
    ‪15 min walk‬
  • Airport, Laredo, TX (LRD-Laredo Intl.)
    ‪8 min drive‬

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About this property

Homewood Suites by Hilton Laredo at Mall del Norte

This hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area, and a business center.
Homewood Suites by Hilton Laredo at Mall del Norte offers 105 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with unspecified sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Laredo at Mall del Norte. During your stay, you're just a quick walk from Mall Del Norte. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and basketball
  • 6 minutes by foot from Mall Del Norte and a 3-minute drive from Imaginarium of South Texas
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Laredo at Mall del Norte offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Laredo at Mall del Norte. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Laredo hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Games
  • Outdoor pool
  • Outdoor tennis court
  • Stereo
  • TV in common areas
  • Volleyball

Family friendly

  • Children's games
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.62 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hotel Laredo Mall
Homewood Suites Laredo Mall
Homewood Laredo
Homewood Suites Laredo
Laredo Homewood Suites
Homewood Suites Hilton Laredo Mall Norte Hotel
Homewood Suites Hilton Laredo Mall Norte
Homewood Suites Hilton Norte
Homewood Suites by Hilton Laredo at Mall del Norte Hotel
Homewood Suites by Hilton Laredo at Mall del Norte Laredo
Homewood Suites by Hilton Laredo at Mall del Norte Hotel Laredo

Homewood Suites by Hilton Laredo at Mall del Norte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 956 reviews
Rating 8 - Good. 221 out of 956 reviews
Rating 6 - Okay. 105 out of 956 reviews
Rating 4 - Poor. 81 out of 956 reviews
Rating 2 - Terrible. 56 out of 956 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria Antonieta

Travelled with pets, Travelled with group
It was ok. The staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Arturo

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

2/10 Terrible

Karla

Liked: Amenities, property conditions & facilities
Management and breakfast staff is a big problem. Supervisor allows breakfast lady to on the phone the entire breakfast time and the lady hardly restocks. We were staying three nights during Thanksgiving week. On Thanksgiving I knew restaurants would not be open in Laredo so I need to make sure my small children had a good breakfast. The breakfast lady was again on the phone and breakfast was out of different foods 45 minutes before breakfast was supposed to end. I told the lady she should restock considering the National guard was staying there and it was Thanksgiving and she started arguing with we. She shut the door to the kitchen and turned off lights to the breakfast area three minutes before it ended even when she saw two National Guards men were trying to find coffee. She was extremely rude. Worse is Supervisor didn’t said it was fine and she did nothing wrong. Totally unacceptable, no customer service what so ever
Stayed 3 nights in Nov 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time here, everything was clean and relaxing. Location was great! Staff is super friendly and breakfast has a lot of yummy and healthy options. We will be back again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staying experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2025

8/10 Good

Thelma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room itself was spotless, and the service was excellent. However, I was put off by the presence of a dead cockroach near the entrance and two more in the hallways, which remained there throughout my two-day stay. Needless to say, I didn't feel inclined to have breakfast there. Nevertheless, I must admit that my stay was quite comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

8/10 Good

ANGEL EDUARDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2025

2/10 Terrible

Nora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility. Bed base could be a little quieter. But overall excellent all the way around.
Stayed 1 night in Aug 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Walberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

gloria

Liked: Cleanliness, amenities, property conditions & facilities
Pool was great
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Amenities, property conditions & facilities
Great location, convenient two different areas in Laredo
Stayed 2 nights in May 2025

10/10 Excellent

Maria Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dionicio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, my stays are excellent. I stay nowhere else. You have spoiled me.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service, room comfort
Nice place to stay however next day had no hot water
Stayed 1 night in Feb 2025

2/10 Terrible

JUAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the dishwasher was working for more than 2 hours, I stopped it. The closer door was down. The air condition really noise. Next morning no hot water. No nody answering the phone and the front desk. There were to many little cockroaches on the kitchen. No nody at the front desk for checkout. The front desk lady was talking with the kitchen people, not helping them.
Stayed 1 night in Feb 2025