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HF Fénix Urban

4.0 star property

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Photo gallery for HF Fénix Urban

Lobby
Exterior detail
Minibar, in-room safe, desk, soundproofing
Bar (on property)
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Economy Double or Twin Room

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Daily buffet breakfast (EUR 17 per person)
HF Fénix Lisboa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is €103
includes taxes & fees
27 Feb - 28 Feb
HF Fénix Lisboa

About this property

HF Fénix Urban

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Our customers tell us they can't get enough of the helpful staff at HF Fénix Urban. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly HF Fénix Urban. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 11 for children
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 5431
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

stephen

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean, we were upgraded. The front desk staff were beyond helpful in arranging Bolt addresses, tips and generally so cheerful!
Stayed 1 night in Nov 2025

10/10 Excellent

Usha, Stockton

Liked: Cleanliness, amenities
Maybe to add more variety of fruits and cooked or steamed vegetables
Stayed 3 nights in Nov 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean but a little too warm. The bedding and pillows were fine, but could have been more comfortable. Location was great and staff were friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

hilda

Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Stayed 7 nights in Oct 2025

10/10 Excellent

Ali, Marysville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good choices for complimentary breakfast, and great location for nearby places to visit.
Stayed 5 nights in Oct 2025

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room could be cleaner - dust in corners and marks on switches / walls. Staff very friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Julia

Disliked: Property conditions & facilities
the slowest elevator EVER. Staff (maids) not speaking English. No plug in the bathtub, so i couldnt take a bath. Really rough linens and bathrobe. No tissue boxes anywhere other than in the bathroom. Or bar of soap. I appreciated the hotel slippers provided with a robe. Chocolates on pillow was a really nice touch. Clean enough room, good selections of tea and coffee. Quiet enough--it's a hotel in a centre of Lisbon, you cant expect too much. Decent breakfast, though scrambled eggs were simply horrific.
Stayed 1 night in Oct 2025

10/10 Excellent

LAURA

Stayed 3 nights in Oct 2025

6/10 Okay

GEORGE

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Be very careful if booking through hotels.com if you need a twin room. The accommodation was very satisfactory in terms of a central, business standard of accommodation, but if you need a room with two single beds please be advised that the booking is made on a ‘availability’ basis and therefore the hotel is not obliged to honor the request. Generally disappointed with the hotels.com experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lazaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Soumia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashvina

Stayed 4 nights in Sep 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Highly recommended.
Stayed 2 nights in Sep 2025

6/10 Okay

Alim

Stayed 3 nights in Sep 2025

10/10 Excellent

Zabih

Stayed 3 nights in Sep 2025

8/10 Good

Breanne

Stayed 4 nights in Sep 2025

10/10 Excellent

Martine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, both the room and breakfast.
Stayed 2 nights in Jul 2025