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HF Fénix Urban

4.0 star property

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Photo gallery for HF Fénix Urban

Lobby
A modern hotel room with two beds, a sofa, a large window with curtains, and a wooden floor.
A modern building with a glass facade and multiple windows.
A martini glass with a salted rim and a lemon slice on a reflective surface.
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Comfort Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Comfort Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Queen Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Comfort Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Queen Beds

A modern hotel room with two beds, a sofa, a large window with curtains, and a wooden floor.

Family Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Double Room, 2 Queen Beds

A modern hotel room with two beds, a sofa, a large window with curtains, and a wooden floor.

Family Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Economy Double or Twin Room

9.0 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, and a TV mounted on the wall.

Comfort Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, 1 Queen Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

View from property
HF Fénix Lisboa
Lisbon City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,002 reviews
The price is €121
includes taxes & fees
19 Jul - 20 Jul
HF Fénix Lisboa

About this property

HF Fénix Urban

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at HF Fénix Urban. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly HF Fénix Urban. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 11 for children
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 5431
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Enis

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay overall
Stayed 1 night in Apr 2026
Verified

8/10 Good

Alkiviades

We had a very pleasant stay close to the Metro and easy to get about and explore Lisbon
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast great choices
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredible. We stayed only for a few days, but the staff treated us well, the room was clean and everything was great. Truly recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good choices for complimentary breakfast, and great location for nearby places to visit.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
For the price, this is an excellent hotel. Was clean, quite modern, good amenities and staff were lovely. Rooms are quite small, but well laid out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HIDEKO

Liked: Cleanliness, amenities, property conditions & facilities
spacy room with bathtub. good location too
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and comfortable. Breakfast was great. Could hear noises from outside. But apart from that it was a lovely hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, both the room and breakfast.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to staff; breakfast if wanted. Small room but no problems. Firm mattress. Good area for shopping nearby, restaurants and AIMA is next door!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and spacious rooms, but every day had to ask for more coffee/milk and water as it was not restocked when room was cleaned. For a 4 star hotel thats a little disappointing.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

zafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for a hotel in Lisbon.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfas was good, not excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kayvan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and convenient
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean, we were upgraded. The front desk staff were beyond helpful in arranging Bolt addresses, tips and generally so cheerful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay for my friend and me. Was clean and had everything we needed
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Highly recommended.
Stayed 2 nights in Sep 2025