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4.5 out of 5

"Has everything that's needed in a hotel and very good service " More

By a verified traveller on Sat 16 Mar 2019

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Standard Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

PortoBay Marquês's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, 2 bars and an outdoor pool are available.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Il Basilico
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Marquis of Pombal Square and 4 minutes on foot from Avenida da Liberdade

PortoBay Marquês ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PortoBay Marquês

Everyone (13) Couples (4) Family (1)
5 out of 5
Has everything that's needed in a hotel and very good service

Posted by on 16 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Filipe Barbacenas - Front Office

Dear Guest, Please let me thank you for your opinion and feedback. It is satisfying to know that you have appreciated the service and the Hotel. I hope to get the chance to welcome you again in your next visit to Lisbon, Best regards,

5 out of 5

Posted by on 21 Feb 2019

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Comment from Hotel Management

10 May 2019 by Silvia Rio - General Manager

Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. I hope to get the chance to welcome you again in your next visit to Lisbon, Best regards,

5 out of 5

Rooftop pool and terrace were stunning!

Hotel was gorgeous, in a great location. Plenty of restaurants and shops close, and a lovely scenic walk into city centre. Hotel staff were extremely friendly and very informative! We were upgraded on arrival, the room was very clean and comfortable. The pool and roof top terrace was gorgeous, great views! Would recommend highly!

Posted by , from England on 3 Mar 2017

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4 out of 5
Sehr sauber, serviceorientiertes Personal, stets freundlich.

Posted by on 21 Nov 2021

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Comment from Hotel Management

21 Nov 2021 by Silvia Rio - General Manager

Dear Guest, Thank you for rating and evaluating your opinion of Portobay Marquês. It gives me great happiness to read your kind words regarding the cleanliness and the friendliness and professionalism of the staff. They put their best efforts every day into providing a memorable experience to all the guests. I look forward to welcoming you once again, in a near future. Best regards,

3 out of 5

Posted by on 28 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Silvia Rio - General Manager

Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. The PortoBay Marquês team look forward to welcoming you again soon. Regards

4 out of 5
Freundliches Personal. Grosszügige Zimmer. Sehr sauber. Das Bett war etwas unbequem vorallem der Matratzenspalt, da es 2 Einzelbetten waren, die zusammengeschoben wurden. Ansonsten sehr zufrieden.

Posted by on 27 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by Silvia Rio - General Manager

Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. I am pleased to read you have enjoyed our rooms and cleanliness. Regarding the bed comfort, if available, the team it is more than welcome to show different categories of room with a queen size bed. The PortoBay Marquês team look forward to welcoming you again soon. Regards

5 out of 5
Hyvä sijainti, loistava palvelu. Huone kaunis, hyvässä kunnossa. Tyylikäs hotelli.

Posted by on 30 Jun 2019

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Comment from Hotel Management

2 Jul 2019 by Silvia Rio - General Manager

Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. It was with great pleasure that I have read your words of appreciation regarding the service and our location. The PortoBay Marquês team look forward to welcoming you again soon. Regards

5 out of 5
Le personnel était très serviable et à l'écoute. Merci pour ce séjour agréable.

Posted by on 5 May 2019

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Comment from Hotel Management

16 May 2019 by Silvia Rio - Directeur général

Cher client, Je tiens à vous remercier d’avoir pris le temps de nous faire part de vos commentaires concernant votre séjour à PortoBay Marquês. J’apprécie vos aimables paroles concernant l’assistance courtoise et professionnelle de l’équipe. Ils ont mis leurs efforts chaque jour à donner à nos clients un séjour mémorable. J’espère avoir la chance de vous accueillir à nouveau lors de votre prochaine visite à Lisbonne, Sinceres salutations,

4 out of 5
Staff was very friendly and helpful. Pool on the roof was warmed, there was a little gym on top floor and definitely nice thing for us as finns was sauna. The only minus was that the room was quite small and other side of the bed was against the wall, but room was clean and cozy. Breakfast was good but maybe bit expensive compared to Portugals common price level.

Posted by on 1 May 2019

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4 out of 5
4 tähden hotelli, vastasi hyvin sen mukaisia odotuksia. Kaikki toimi hienosti, sijainti erinomainen.

Posted by on 30 Apr 2019

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Comment from Hotel Management

14 May 2019 by Silvia Rio - General Manager

Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. I appreciate your kind words regarding the Hotel met your expectations. I am pleased to read that you appreciated the location of our hotel. We are indeed very well located to reach the different attractions in the city. I hope to get the chance to welcome you again in your next visit to Lisbon, Best regards,

Property Features

PortoBay Marquês offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and concierge services are also featured at the eco-certified PortoBay Marquês. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Built in 2005
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rossio Station (1.4 km / 0.9 mi)
  • Metro station: Marques de Pombal Station (0.5 km / 0.3 mi)

Room Amenities

PortoBay Marquês offers 67 accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Il Basilico – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aviz Hotel
  • Aviz Lisbon
  • Hotel Aviz
  • Hotel Aviz Lisbon
  • Aviz Hotel Lisbon
  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon
  • PortoBay Marques
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon
  • PortoBay Marquês Hotel Lisbon

You should know

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.