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Imperial Hotel

4.0 star property

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Photo gallery for Imperial Hotel

Property entrance
Twin Room (Front Facing)
Lobby sitting area
Indoor spa tub
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Vaughan Street, The Promenade, Llandudno, Wales, LL30 1AP
  • Place, Promenade
    ‪1 min walk‬
  • Place, Venue Cymru
    ‪6 min walk‬
  • Place, Llandudno Pier
    ‪12 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Front Facing)

Double Room (Front Facing)

Double Room (Front Facing)

10.0 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Front Facing)

Superior Double Room (Front Facing)

Superior Double Room (Front Facing)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

  • Sleeps 2

Superior Room with Double Bed

  • Sleeps 2

Front Facing Double Room

  • Sleeps 2

Superior Double Front Facing

  • Sleeps 2

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About this property

Imperial Hotel

Beachfront hotel with free breakfast and a fitness center
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
Imperial Hotel offers 98 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Llandudno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Imperial Hotel gets high marks from our customers. During your stay, you're just a quick walk from Promenade. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Chantreys, a fine-dining restaurant that serves British cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 7 minutes by car from Conwy Castle and 10 minutes from Eryri National Park
As a guest of Imperial Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3034 square feet (282 square meters) and includes conference space. The business-friendly Imperial Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 4-star Llandudno hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10 AM.
Chantreys - This fine-dining restaurant specializes in British cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chantreys

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,034 square feet of conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after regular check-in hours must ring the hotel buzzer for late check-in assistance from the night porter.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Llandudno
Imperial Llandudno
Imperial Hotel Hotel
Imperial Hotel Llandudno
Imperial Hotel Hotel Llandudno

Reviews

Imperial Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 634 out of 980 reviews
Rating 8 - Good. 271 out of 980 reviews
Rating 6 - Okay. 56 out of 980 reviews
Rating 4 - Poor. 13 out of 980 reviews
Rating 2 - Terrible. 6 out of 980 reviews

Reviews

10/10 Excellent

Gary

Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
The stay was good and staff great, the hotel is tired and needs modernising, but I think that is case in most hotels along the front unfortunately,
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent; particularly the friendly and efficient staff. BUT wouldn't go again, sadly, because of the lack of parking which, accepted is not the Hotel's fault. Only solution we could think of is some form of valet parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely all together
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean and good service
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Walter Gerard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect, except on the last day Sunday 27th july. Service at breakfast was very poor. 5 staff stood talking at reception desk at breakfast and had eaten breakfast before we ask 3 staff for coffee or tea. We waited 20 minutes before we got tea & coffee. Otherwise everything was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. The staff are so very helpful and friendly. The breakfasts are cooked to perfection. We were lucky enough to stay in room 515 which has its own terrace. The room was one of the best we have ever stayed in. We loved it so much we have booked to go back again nex year in the same room. Can not fault this hotel at all.
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

Very friendly staff and a lovely clean bright room but as it was on 5th floor it was excessively hot even with fan and window open - possibly above kitchen extractors? I would go again if possible with seaview or request 1st to 3rd floor room. Also be careful of scaldingly hot water from taps and shower.Small points but better to know. Wonderful buffet breakfast! Our highlight was morning coffee each day from the bar - makers of the perfect latte and shortbread!
Stayed 2 nights in Jul 2025

10/10 Excellent

william james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfront within easy walk to the pier and shops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent from start to finish looked after me helped me when I asked for help.first class staff everyone of them can’t thank them enough
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples night away

Lovely relaxing night away
Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of relaxing days with decent weather.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to the bay facilities and easy walking. The room was very special having twin aspect windows one north out across the Irish Sea and one east along the promenade and bay
Stayed 4 nights in Jul 2025

6/10 Okay

Terry

Stayed 2 nights in Jul 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very polite and was very helpful nothing was too much trouble. Room was cleaned daily. Food was very good and varied.The only criticism was that the main lift was out of order whilst we were there so had to use the smaller lift which often made it a longer wait to get to our room. Go to our room
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and from start to finish our stay was exceptional. All of the staff from the reception to the dining room to the bar were friendly and couldn’t do enough for you. All customer facing institutions should send their staff here for lessons on how customer service should be. Our room was spotlessly clean, comfortable and the quietest we have ever stayed in. We had a delicious meal in the hotel restaurant in the evening and breakfast the following morning was equally as good. We ate in the terrace which was a fabulous setting overlooking the sea. I cannot recommend this hotel highly enough. We felt pampered and well looked after and would definitely stay there again.
View from bedroom window
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities
I requested a sea view room and we had a lovely room at the top of the hotel with a balcony and views over Llandudno
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and efficient staff; character Victorian hotel on sea front. Would definitely return, and Llandudno is an attractive town worth coming back to too.
Stayed 3 nights in Jun 2025

8/10 Good

Chun Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing holiday

Nice staff and clean rooms. Would be better if there is a small fridge in the room.
Stayed 1 night in Jul 2025