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Imperial Hotel

4.0 star property

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Photo gallery for Imperial Hotel

Property entrance
Lobby sitting area
Indoor spa tub
Interior entrance
Twin Room (Front Facing)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Vaughan Street, The Promenade, Llandudno, Wales, LL30 1AP
  • Promenade
    ‪1 min walk‬
  • Venue Cymru
    ‪6 min walk‬
  • Llandudno Pier
    ‪12 min walk‬

Room options

View all photos for Double Room (Front Facing)

Double Room (Front Facing)

Double Room (Front Facing)

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room (Front Facing)

Superior Double Room (Front Facing)

Superior Double Room (Front Facing)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Imperial Hotel

Beachfront hotel with a fitness center
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
Imperial Hotel offers 98 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Llandudno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Imperial Hotel gets high marks from our customers. During your stay, you're just a quick walk from Promenade. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Chantreys, a fine-dining restaurant that serves British cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Conwy Castle and 10 minutes from Eryri National Park
As a guest of Imperial Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3034 square feet (282 square meters) and includes conference space. The business-friendly Imperial Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 4-star Llandudno hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10 AM.
Chantreys - This fine-dining restaurant specializes in British cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chantreys

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,034 square feet of conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after regular check-in hours must ring the hotel buzzer for late check-in assistance from the night porter.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Llandudno
Imperial Llandudno
Imperial Hotel Hotel
Imperial Hotel Llandudno
Imperial Hotel Hotel Llandudno

Imperial Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 953 reviews
Rating 8 - Good. 268 out of 953 reviews
Rating 6 - Okay. 54 out of 953 reviews
Rating 4 - Poor. 13 out of 953 reviews
Rating 2 - Terrible. 6 out of 953 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elsbeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is lovely, elegant, quiet and with excellent rooms with amazing views Breakfasts were good Had our resident herring gull on the balcony The main gripe was with unfriendly staff who didn’t engage and looked very unhappy in their work. Had to repeatedly ask for used plates etc to be cleared away Such a pity to have to say that
Stayed 2 nights in Jun 2025

10/10 Excellent

John M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service and staff are unparalleled - personable, efficient and professional. Well kept property that only lacks some sort of air moving/handling, ceiling fans, etc.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1 night stay but enjoyed my stay very much was well looked after by all the friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness
Excellent hotel staff lovely helpful
Stayed 3 nights in Jun 2025

6/10 Okay

Sunil

Liked: Cleanliness
Not good, overall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

ALL the staff are so lovely, friendly and helpful. A pleasure 😀xxx
Stayed 2 nights in Jun 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we liked everything about the hotel it was perfect rooms very good food excellent and staff superb could not fault them friendly and helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Kaylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

We came to Llandudno for a little bit of down time from the chaos of day to day life. The hotel gave us that in abundance. The staff were super friendly, the room was beautiful, the pool area was amazing and breakfast was delicious. We will definitely be back again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Travelled with partner
Everything 😘🙋‍♀️
Stayed 2 nights in May 2025

10/10 Excellent

Amoolya Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, great location and lovely staff, very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very comfortable. Our visits never disappoint and we look forward to staying at the Imperial later on this year.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the hotel food was very good, it was clean and quiet
Stayed 7 nights in May 2025

8/10 Good

Abeesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff, amazing food
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2025

6/10 Okay

Thomas

Travelled with partner
Disliked: Staff & service, amenities
Restaurant was not great. Reception staff poor. No flexibility or support.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and experience

Great location, friendly staff, had several excellent meals, enjoyed sitting at the indoor terrace at night.
Stayed 3 nights in May 2025

8/10 Good

Celia

Stayed 4 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, staff very customer orientated. Room bright and very clean. Right on the sea front. Would thoroughly recommend.
Stayed 1 night in May 2025

6/10 Okay

Inha

Travelled with partner
Liked: Amenities
Perfect location. Room clean. Staff in reception and in dining area very helpful. Breakfast excellent, coffee not great. Linen especially pillowcases and pillows are worn out, very disappointed low quality.
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent service, nice room, perfect breakfast, beautiful location what more can I say!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Chris

Decent hotel in a great location

The hotel staff were very welcoming . Great location.Parking difficult tho as the car park was always full but managed to park close by at mainly no/low cost. Everything is very clean if a little dated in some areas . Room was very clean and warm and breakfast was excellent
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperial Llandudno

Lovely stay, great location. Friendly staff. Breakfast was lovely. Nice leisure facilities
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and accommodating. Rooms were well kept and the food was really good so recommend.
Stayed 1 night in May 2025