4/10 Poor
Rian
Travelled with group
19 May 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Check out Issues
Flew in for a weekend trip where I would limited time in the room except to sleep and shower. Check in was fine and guy st the counter had a decent if not inappropriate conversation but friendly nonetheless. Everything was fine until the morning of checkout when I got a call to the room phone from the front desk at 9am (unsolicited/non-requested phone call waking me up asking if I was going to check out or stay/pay for another day. I told them I know check out is at 11am and would be checking out before then. Thirty minutes later there are knocks on the door and the housekeeper enters the room when the do not disturb sign is on the outside door handle. I had to grab a sheet as I was not clothed at the time and run to the door not to let her in. She asked if I was checking out and I told her I know check out is at 11am and the front desk just called. Completely inappropriate for the front desk to call and the housekeeper to barge in the room with the do not disturb sign. I clearly know check out is at 11am. Even as I checked out the lady at the front desk said thank goodness you checked out before 11am otherwise I wojdlbaube to k common your door. I repelled you all already called and entered my room anyways so it didn’t matter. Please respect guests time and privacy as we are aware of the check out time. Inappropriate for the calls and the barging in of the room invading my privacy. Do better next time.
Rian
Stayed 2 nights in May 2025