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SureStay Hotel by Best Western Ontario Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

A multi-story hotel with balconies, a central courtyard, and a distinctive architectural design.
A lobby with a sofa, a round table, a reception desk, and a wall-mounted painting.
A hotel lobby with a yellow sofa, a desktop computer, and vending machines.
A hotel dining area with booths and tables, a framed picture on the wall, and a carpeted floor.
A swimming pool with lounge chairs and a building with balconies in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪2 min drive‬
  • Place, Ontario Convention Center
    ‪3 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪2 min drive‬

Room options

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a television.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a television.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a television, a chair, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(105 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A bathroom with a bathtub, a shower with grab bars, a sink, and a toilet.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A shower area with a glass door, a grab bar, a towel rack, and a white towel hanging on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

SureStay Hotel by Best Western Ontario Airport

Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Ontario Airport. During your stay, you'll be close to Ontario Convention Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Ontario Convention Center and a few minutes from Ontario Mills Shopping Mall
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are always clean every time I stay at this property, staff is also always friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night rest stop on my journey.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and very nice stsff
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness
Great value and close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good parking and The staff are super friendly! Nice clean comfortable place!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was adequate for the short stay that was there for.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet,the staff was amazing. The front desk employees were more than helpful and soooo sweet. It’s my new place when I’m in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Location great for the airport. Beds and pillows were good. Couple restaurants nearby. Plenty of free parking. Simple free breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kuang-Han

Liked: Cleanliness, staff & service, amenities
Easy basic breakfast to start the day. Quiet area close to the airport.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, great value
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Philip

Nice people and great value
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. We only stayed one night. Bed was comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Medardo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure, nice staff and super knowledgeable. Clean and my choice room. Breakfast so so.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The place is great
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
I missed the breakfast but parking is ok .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff were kind Cleaned room. Easy parking. Overland great experience. Traveled with my kids.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, quite noisy from the highway.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff. 2nd stay here and will definitely be back.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Danny

Liked: Staff & service
Parking feels safe. Staff was nice and friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Dionne

Liked: Cleanliness
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean tranquil place
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay there again
Stayed 2 nights in Aug 2025

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