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Toll House Hotel Los Gatos

4.0 star property
VIP Access

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Photo gallery for Toll House Hotel Los Gatos

Terrace/patio
Italian cuisine
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
140 S Santa Cruz Ave, Los Gatos, CA, 95030
  • Place, Art Museum of Los Gatos
    ‪5 min walk‬
  • Place, Old Town Los Gatos
    ‪7 min walk‬
  • Place, Testarossa Winery
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King

King

King

8.2 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King with Balcony

Premier King with Balcony

Premier King with Balcony

8.4 out of 10
Very good
(12 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Balcony ADA Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Premier King Balcony ADA Roll-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens with ADA Shower/Tub Combo

Premium bedding, in-room safe, desk, laptop workspace

Two Queens with ADA Shower/Tub Combo

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens with Balcony

Premium bedding, in-room safe, desk, laptop workspace

Two Queens with Balcony

9.6 out of 10
Exceptional
(18 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Toll House Hotel Los Gatos

Suburban hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Toll House Hotel Los Gatos offers 115 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Toll House Hotel Los Gatos. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like a restaurant, a gym, and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy Italian cuisine while dining at Los Gatos Tavern
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 12 minutes by car from Westfield Valley Fair Shopping Mall and 12 minutes from Santana Row Shopping Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

Event space at this hotel measures 7500 square feet (697 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Toll House Hotel Los Gatos.

This 4-star Los Gatos hotel is smoke free.

Los Gatos Tavern - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.
A hosted evening meal is available for a surcharge on Tuesday, Wednesday, Thursday, Friday, and Saturday.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on Tuesday, Wednesday, Thursday, and Friday for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Los Gatos Tavern

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,500 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (119 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.05 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Parking
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Toll Hotel
Toll House
Toll House Hotel
Toll House Hotel Los Gatos
Toll House Los Gatos
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
Toll House Hotel
Toll House Los Gatos Los Gatos
Toll House Hotel Los Gatos Hotel
Toll House Hotel Los Gatos Los Gatos
Toll House Hotel Los Gatos Hotel Los Gatos

Toll House Hotel Los Gatos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 999 reviews
Rating 8 - Good. 231 out of 999 reviews
Rating 6 - Okay. 134 out of 999 reviews
Rating 4 - Poor. 43 out of 999 reviews
Rating 2 - Terrible. 37 out of 999 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sedrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved the hotel and enjoyed sitting out on the deck off my room.
Stayed 2 nights in Sep 2025

2/10 Terrible

John

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Sheri

Liked: Cleanliness
I have stayed at this hotel many times but 3 weeks ago, when staying there for 4 nights, we endured and reported our experience and it fell on deaf ears. The hotel was hosting to very loud activities on a Friday night AND Saturday night. Our room was just off the front lobby and these groups of people were so obnoxiously loud that my husband finally went to the front desk wearing his pjs asking for assistance. The guy said he was just getting ready to get off but he would say something, he did NOT. The following night, same scenario! My husband finally went to talk to the people gathered outside just two doors down. Clueless! I get it, they were most likely drunk but there’s no way the hotel employees couldn’t hear them and should have acted on the behalf the other guests! Upon check out we recapped our less than nice experience with the front desk and there was an “I’m sorry you had a bad experience” but nothing beyond that. I was hoping for a manager to reach out but still nothing. I decided to write an honest review. Toll House should have offered much better guest service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Gilroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

andrea

Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

will

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Elzbeth

Travelled with family
Disliked: Cleanliness, amenities
It’s old hotel, not clean. Needed to use my sandals to take a shower and walk around the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

8/10 Good

Marcelle

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel overall was nice and clean and front desk service was excellent. However, our room wasn’t cleaned for 2 days even though it was available for cleaning. Also there’s no restaurant on property, so food options are limited.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michele

Lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities
Great place we stay here every Labor Day
Stayed 2 nights in Aug 2025

4/10 Poor

Brett

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not the best stay

Booked double queen room for family of 4. Checked in and that room was not available as it was oversold. Placed in a single king room with fold out couch and roll away. Fold out couch has disgusting stain on the mattress. Asked for another roll away. “Sorry, we are out of roll aways.” All of this at 11pm. Total disaster. Front host did the best she could and was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

lisette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and located centrally in the city. There was plenty of restaurants and eating options. I had a great time walking the city with my puppies.
Stayed 3 nights in Aug 2025

6/10 Okay

Zina

Liked: Staff & service
It was okay
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jiaxuan

Stayed 1 night in Aug 2025

10/10 Excellent

Gonzalo

Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

William, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is great, right in downtown with many shops and restaurants. The room is well appointed with a split bathroom. The only annoyance was the a/c unit. Loud and the cold air blasts directly on the bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

yiqiang

Stayed 1 night in Aug 2025

10/10 Excellent

Seann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with easy access to downtown.
Stayed 1 night in Aug 2025