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Best Western Lumberton

2.5 star property

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Photo gallery for Best Western Lumberton

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Outdoor pool, pool umbrellas, pool loungers
Lobby
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
201 Jackson Ct, Lumberton, NC, 28358
  • Place, UNC Health Southeastern
    ‪3 min drive‬
  • Place, Robeson County Museum
    ‪6 min drive‬
  • Place, Luther Britt Park
    ‪6 min drive‬
  • Airport, Fayetteville, NC (FAY-Fayetteville Regional)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

9.0 out of 10
Wonderful
(39 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Lumberton

Hotel in Lumberton with free breakfast and a 24-hour front desk
An outdoor pool, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, express check-out, and a TV in a common area. Housekeeping is available once per stay.
Best Western Lumberton offers 62 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Lumberton. During your stay, you'll be close to UNC Health Southeastern. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a computer, a vending machine, and TV in a common area
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute drive from UNC Health Southeastern and 7 minutes from Robeson County Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Best Western Lumberton. Self parking is free.

This Lumberton hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Lumberton
Best Western Lumberton
Best Western Lumberton Hotel
Best Western Hotel Lumberton
Lumberton Best Western
Best Western Lumberton Hotel
Best Western Lumberton Lumberton
Best Western Lumberton Hotel Lumberton

Best Western Lumberton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Camilla

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The motel was fine for 1 night. I’m not a huge fan of motels and this confirmed it. No big complaints, but I felt like it was a bit pricy for a motel. My daughter commented that the floors felt sticky. There were several things that needed repair, like the lobby front door and some things in the room. Nice breakfast. It was clean overall and did the job for one night.
Stayed 1 night in Jul 2025

2/10 Terrible

Taulant

Liked: Staff & service
Disliked: Property conditions & facilities
This place looks nothing like it is advertised on pictures. The rooms smell like mold, the bathrooms were dirty. It accommodates pets but not kids. I got two rooms. One for my parents and one for my wife and two kids. There were no beds for kids. We all slept in the same bed. The only positive side about this experience was the front lady. She was super nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. Got the room in front of the ice machine which you can hear every time someone gets ice, aside from that would highly recommend this hotel. In the center and within walking distance to many restaurants/walmart/charging stations for electric vehicles. Perfect and best for the price
Stayed 1 night in Jul 2025

8/10 Good

rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort

Does not look like the picture.

We needed a room for an over night stay. We booked a king suite. Let’s just say the room does not look like the picture on Hotels.com. The shower sprayed all over the bathroom because the shower head was loose at the pipe. The furniture was dirty and the guy lounged out, smoking a cigarette outside our door was the cherry on top.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great for our 1 night stay.
Stayed 1 night in Jul 2025

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lumberton July 5th

Room 211 had a lopsided bed & my husband almost fell out. The water in the bathtub drained very slow.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilet was clogged on the first night. No one would come fix it. I had to go get a plunger to fix it myself. They did not clean the room and would nit bring more towels. We had to go get them ourself. The "free breakfast" ran out of eggs and bacon first hour and no mire provided.
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Curt

Travelled with family
Disliked: Cleanliness
No fitted sheets on the beds, stayed for 3 days for a baseball tournament and the room was never cleaned or fresh towels brought. Changed our own sheets and towels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it very much
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff! Loved the pool area!
Stayed 1 night in Jun 2025

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean, and the property was well kept. However, the front desk clerk I encountered could benefit from a refresher workshop in customer service. Not only was I not greeted upon my arrival, not once did she smile, and my questions were met with body language and facial expressions that indicated she felt that she was being put out by having to answer them. Later, I asked another front desk staff member if they could recommend places to eat, and except for a couple of restaurants that I could see from the motel, they were not able to name any other restaurants. Helpful and knowledgeable staff can cause a traveler to overlook minor inconveniences (like staff not knowing area restaurants), but sullen, unwelcoming staff will negatively impact whether a guest returns or simply looks elsewhere for accommodations when in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness
Great hotel for one night stay while traveling
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness
Good location and hotel for a one night stay while traveling.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Overnight Travel Stop

Room was clean and comfortable. A/C worked great. Is located next to Walmart where some of the people in the area were sketchy.
Stayed 1 night in Jun 2025

8/10 Good

ABRAHAM, Bellerose

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and comfortable at a very reasonable price. Will do it again in 2026.
Stayed 1 night in Jun 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Needs to be updated a bit
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025