4/10 Poor
Adam
Travelled with family, Travelled with family and small children
2 Jul 2025
Disliked: Cleanliness, property conditions & facilities
The location in relation to the city was decent. It was about a 10 minute walk to the shopping areas and Shepler’s ferry. It’s right across the street from Arnold ferry, so keep that in mind when booking. I was disappointed with the room and lobby. They do not offer breakfast and the options for drinks and snacks is very poor. Being that you aren’t close to the main shopping and restaurants, you’re either walking or driving to get anything of substance to eat or drink.
The room was their king, queen, sleeper sofa room. The sofa room, which was right as you walked in, has no airflow, so it is stuffy and hot. The TV was not even connected and required Spectrum to come fix it. The security lock on the door was cracked and had only one screw keeping it attached to the door. The towels in the bathroom were partly stained/discolored, requiring us to request more towels. The AC itself in the main room wasn’t very strong/inconsistent so I woke up hot and cold throughout the night without adjusting it at all. The remote for the TV in the main room was not programmed and they didn’t have anyone on site to fix it, so we couldn’t watch TV in either room and they made no room price adjustments. The screen on the screen door to the balcony was significantly ripped and not secure, making it difficult to leave the slider open and not worry about bugs.
The water park area was entertaining but I highly question its level of cleanliness and there were some safety concerns.
Adam
Stayed 2 nights in Jun 2025
