Holiday Inn Express & Suites Madison West - Middleton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Madison West - Middleton by IHG

Exterior
Free buffet breakfast
Exterior
Reception
Free buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View in a map
8353 MURPHY DRIVE, Middleton, WI, 53562
  • West Towne Mall
    ‪6 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Madison West - Middleton by IHG

Hotel in Middleton with free breakfast and airport shuttle service
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Express & Suites Madison West - Middleton by IHG offers 106 accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Middleton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Madison West - Middleton by IHG. During your stay, you'll be within walking distance of Capital Brewery. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport shuttle service
Holiday Inn Express & Suites Madison West - Middleton by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express & Suites Madison West - Middleton by IHG. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This Middleton hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Madison West - Middleton by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Middleton
Holiday Inn Express Suites Madison West Middleton
Holiday Inn Express Suites Madison West Middleton by IHG
Holiday Inn Express Suites Madison West Middleton an IHG Hotel

Holiday Inn Express & Suites Madison West - Middleton by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 470 out of 567 reviews
Rating 8 - Good. 74 out of 567 reviews
Rating 6 - Okay. 14 out of 567 reviews
Rating 4 - Poor. 5 out of 567 reviews
Rating 2 - Terrible. 4 out of 567 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jenni, ELK RIVER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at check in were so very nice and upbeat.
Stayed 1 night in Jun 2025

10/10 Excellent

Pulasthi, St Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was one of the best stays, was very clean and new. Breakfast was good too. Staff is very friendly and overall stay was 10/10.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast nice pool beautiful rooms comfortable beds!
Stayed 1 night in May 2025

10/10 Excellent

Dilan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bridget

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was a breeze. Everything was spotless in my room. Plenty of everything. The fitness center was the best I’ve ever seen in a hotel. Breakfast had many different options for everyone. Coffee and tea were offered at all times of the day. Stay here. You won’t regret it!
Stayed 1 night in May 2025

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Clean, team member Jon was super friendly and helpful, and in a safe area.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 2 nights in May 2025

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, super friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Our daughter and friends stayed this weekend and reported that the hotel was very clean and the pool was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Pa Nhia, Green Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great space for a family friendly stay. Loved the pool, breakfast and our spacious room. We also like the convenience of having shampoo, conditioner and body wash all in the hotel for us. This is a must stay for us the next time we are in Madison again.
Stayed 2 nights in May 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a night and we had a great time. Kids loved the pool. And powerful whirlpool as well. Our room was clean and slept really well. Quiet stay and breakfast was excellent!
Stayed 1 night in May 2025

10/10 Excellent

DaVida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, updated and the bed was very comfortable! The breakfast was exceptional! And the staff were great
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Stayed 1 night in Feb 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but loud

The stay was excellent except at breakfast. The food at breakfast was also excellent, but the staff taking care of the breakfast bar was so raucous from the back area, laughing and yelling, that I couldn't hear the television in the eating area. Guests at orher tables seemed to be talking to each other, but I couldn't hear them either. At least one of the loud people was not in vack, but hanging out by the dood. He didn't seem to be a guest, nor staff. It was an overall good experience at the hotel, but since the breakfast was our last impression before leaving, it as a little tainted.
Stayed 1 night in May 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dan

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't do cleaning for my room for one day, and because i booked through
Stayed 3 nights in May 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff.
Stayed 2 nights in May 2025