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Arenal Suites

4.0 star property

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Photo gallery for Arenal Suites

Family Apartment, 3 Bedrooms (8) | Private kitchen
Exterior
Superior Apartment, 1 Bedroom (1) | Living area
Design Studio (7)
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Arenal 8, 3ª Planta, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪47 min drive‬

Room options

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • City view
  • 16 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom (1)

Superior Apartment, 1 Bedroom (1) | Living area

Superior Apartment, 1 Bedroom (1)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 3 Bedrooms (8)

Family Apartment, 3 Bedrooms (8) | Living area

Family Apartment, 3 Bedrooms (8)

  • 80 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Design Studio (7)

Design Studio (7) | Living area

Design Studio (7)

  • 49 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Signature Apartment, 2 Bedrooms (6)

Signature Apartment, 2 Bedrooms (6) | Living area

Signature Apartment, 2 Bedrooms (6)

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Arenal Suites

Apartment with kitchen, steps from Puerta del Sol
This smoke-free aparthotel features express check-out, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available once per stay.
Arenal Suites offers 8 air-conditioned accommodations with washers/dryers and safes. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Arenal Suites. During your stay, you're just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas. This upscale aparthotel has 8 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi
  • Services include tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Puerta del Sol and 5 minutes by foot from Plaza Mayor
As a guest of Arenal Suites, you'll find tour/ticket assistance, express check-out, and a front-desk safe. WiFi is free in public spaces.

This 4-star Madrid aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 8 units
  • Bicycle rentals
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
HRN: VT-8470; VT-8471; VT-8472; VT-8473; VT-8474; VT-8475; VT-8476; VT-8477

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arenal Suites Apartment Madrid
Arenal Suites Apartment
Arenal Suites Madrid
Arenal Suites Madrid
Arenal Suites Aparthotel
Arenal Suites Aparthotel Madrid

Arenal Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 247 out of 286 reviews
Rating 8 - Good. 30 out of 286 reviews
Rating 6 - Okay. 5 out of 286 reviews
Rating 4 - Poor. 1 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

rt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Christian welcomed us very kindly, explained everything about the facilities and made sure we had the best possible stay. Thank you Christian!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
The communication and service were great. The place was very clean and nice and the location is excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rizwan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and extremely clean apartment and excellent customer services. Our host Maria was very helpful and easy to communicate with. All in all excellent stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Maura

Liked: Amenities
Wonderful apartment for 3 adults traveling together. Having the extra 1/2 bath and separate sleeping areas was perfect. Our daughter did say she could feel the springs in the pull out sofa, it might need a new mattress. Otherwise, everything was great. Our communication with Christian about arrival time made everything very easy. He was also very helpful arranging an early morning taxi for our departure. We would definitely recommend this property, and we would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lillian

Liked: Cleanliness, room comfort

Beautiful place to stay

Excellent place and location. Very clean.
Stayed 3 nights in Dec 2024

8/10 Good

Roberto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was awesome and the apartment. But the main issue is the noise around the apartment, you can hear everything after 10pm and it’s super noisy
Stayed 2 nights in Nov 2024

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, room comfort

Charming and good location

This was a centrally located hotel that was very large, comfortable, clean and safe. It is a bit tricky to find even with directions and difficult to navigate with lots of luggage, but charming. We would definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Brilliant apartment in the heart of Madrid

This was an amazing apartment in a brilliant location right in the heart of Madrid. The apartment was massive, really well equipped and nicely decorated. The staff member wjo ran the reception was really friendly and helpful. Would love to go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
Great location. Spacious modern apartment and really helpful staff. Christian was terrific!
Stayed 4 nights in Aug 2024

10/10 Excellent

Luqman

Travelled with family
Liked: Cleanliness, amenities, room comfort
Great property manger. He was very communicative and waited to greet us at the door. He walked us through everything. Very central location , very close to the castle and cathedral. On a very lively street , close to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darwing

Travelled with family
Liked: Cleanliness, room comfort
Great location ; great value deal for the place and commodities. Outstanding assistance from Christian! The location couldn’t be any better if you want to be in the heart of Madrid from a short walking distance of everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely apartment in the heart of Madrid. It is in a busy area but quite well insulated from sound. Lots to see within walking distance. The entrance to the building is a bit hard to navigate and is a bit dated but once you actually get to the unit it is very modern and well-maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment in an excellent location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudia, Pawtucket

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the chopping interests point Around
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, the area, walkable to everything. Staff is exceptionally helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing apartment from all points of view!Maria is super kind! We would surely come back!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Guaynabo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is great. Has plenty of space, new and comfortable. The management was very nice snd helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Federico

Travelled with family
Liked: Cleanliness, room comfort
Excelente
Stayed 2 nights in Jun 2024

10/10 Excellent

Mykola

Liked: Cleanliness, property conditions & facilities
Excellent aparthotel in a great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorna

Liked: Cleanliness, property conditions & facilities
So accessible to everything and pretty much everything is just around it. Super love it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, room comfort

Fantastic city centre apartment

Absolutely lovely place to stay in the heart of Madrid. Excellent staff, massive apartment! RECOMMENDED
Stayed 3 nights in Jun 2024

10/10 Excellent

Polytimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We just stayed at Arenal Suites and everything was perfect! The place is super clean, perfect for a family as we were 4, the staff were welcoming and communicated with us prior with all details. Christian greeted us in person and shared helpful tips for the area as well which was super amazing as we followed his recommendations for delicious meals/ restos. The location is ideal ! Wonderful stay! Thanks to all!
Stayed 3 nights in Jun 2024