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Eurostars Plaza Mayor

4.0 star property

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Photo gallery for Eurostars Plaza Mayor

Daily buffet breakfast (EUR 15 per person)
Lobby
Bar (on property)
Standard Double Room Single Use
Porch

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.0 out of 10
Wonderful
(74 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room (with Extra Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About this property

Eurostars Plaza Mayor

Hotel with a rooftop terrace, a short walk to Puerta del Sol
This smoke-free hotel features a bar/lounge, a rooftop terrace, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Eurostars Plaza Mayor. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from Puerta del Sol and 6 minutes by foot from Plaza Mayor
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1012 reviews
Rating 8 - Good. 368 out of 1012 reviews
Rating 6 - Okay. 77 out of 1012 reviews
Rating 4 - Poor. 36 out of 1012 reviews
Rating 2 - Terrible. 13 out of 1012 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

FRANCIS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked our stay in this hotel. All good, nothing to complain. Thank you
Stayed 5 nights in Jun 2025

10/10 Excellent

LeAnne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was great, patiently answering questions for us inexperienced American travelers. The room was nice. There is plenty of food nearby...as in right across the street or around the corner, so don't feel as if you need to pay for the breakfast buffet. The metro subway station is pretty close if you are confident enough to navigate something like that in a foreign country. The ONLY bad thing about this hotel was that there seemed to be a bottleneck getting out of the neighborhood in the taxi every time except early morning or late evening. That is not the hotel's fault. It just means the taxi fare is higher due to time spent sitting in traffic. Possibly that happens anywhere near Plaza Mayor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Delia

Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 6 nights in May 2025

10/10 Excellent

Karina, Waltham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk 24/7 customer service
Stayed 4 nights in May 2025

10/10 Excellent

Julian

Lovely peaceful stay in the centre of the city
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well priced and comfy room. Staff particularly welcoming. Outside was unfortunately a bit of a building site - but this will presumably be temporary.
Stayed 1 night in Jun 2025

8/10 Good

Marcia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

10/10 Excellent

QIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, comfortable, safe, good dining close.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is located close to a lot of Madrid attractions. Walking distance
Stayed 6 nights in May 2025

8/10 Good

Barbie

Stayed 2 nights in May 2025

10/10 Excellent

Sharon, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked easy access to dining and shopping. Everything was within walking distance.
Stayed 7 nights in Apr 2025

10/10 Excellent

Suzanne, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a fabulous option for staying in Madrid. It is new, very nice, great breakfast and a nice reception desk with helpful personnel. We’ll be back!
Stayed 3 nights in May 2025

10/10 Excellent

jose nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Locations great, room is a little small
Stayed 1 night in Apr 2025

8/10 Good

Driss

Liked: Amenities
Staff at front desk very pleasant, helpfu and professional. Had room on 3 rd flr. Quiet and very clean. Hotel in most convenient area. Very walkable. Enjoyed.
Stayed 1 night in May 2025

10/10 Excellent

Farah, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Great breakfast.
Stayed 3 nights in Apr 2025

4/10 Poor

philip, the woodlands tx

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible beds!! Overrated!! Who give it 4 stars? I think it’s not even 3!! Front desk not nice, breakfast ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Amenities
Best of all! Location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Heena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is perfect for walking to the beautiful sights of Madrid. The staff were lovely and they were able to let us check in early. The room was well equipped with a lively big bed. The only downside was thw pillows weren't so comfortable, but the bed otself was great. The bathroom was a very good size with all the required amenities. I would definitely recommend this hotel to anyone travelling to Madrid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Joseph, Watford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location. Would stay here again. Thank you.
Stayed 3 nights in Apr 2025

8/10 Good

maria m, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Veronika

Stayed 7 nights in Apr 2025