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Eurostars Plaza Mayor

Property class: 4

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Photo gallery for Eurostars Plaza Mayor

A buffet with various food items and a display of fruits.
A modern hotel lobby with a reception desk, a staircase, and a glass door leading to the street.
A breakfast tray with toast, a donut, a glass of orange juice, a white mug, and a bottle of water.
A rooftop terrace with outdoor seating, a potted plant, and a view of the cityscape.
A modern hotel corridor with a checkered floor pattern, a number '3' sign, and a framed picture on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a red sofa, a bed with white bedding, a round coffee table with a vase, and a window with blinds.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, a chair, and a small table with a lamp.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(94 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

A hotel room with a red sofa, a bed with white bedding, a round coffee table with a vase, and a window with blinds.

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room (with Extra Bed)

A hotel room with a red sofa, a bed with white bedding, a round coffee table with a vase, and a window with blinds.

Superior Double Room (with Extra Bed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

A hotel room with a bed, a desk, a chair, and a small table with a lamp.

Standard Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Eurostars Plaza Mayor

This smoke-free hotel features a bar/lounge, a rooftop terrace, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Eurostars Plaza Mayor. During your stay, you're just a quick walk from Plaza Mayor. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Plaza Mayor and Puerta del Sol
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Nice and spacious rooms. Great, safe location- close to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dinu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel very close to city center. I will definitely come back :-)
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall especially the staff but it was very noisy at night
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jerker

Liked: Cleanliness, staff & service, amenities
Fantastic service, good breakfast and good clean rooms. A great hotel all in all!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice buffet breakfast and comfy rooms.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality service confortable rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mirela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, good breakfast, great location.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Mario

Liked: Cleanliness
Disliked: Staff & service, amenities
m
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Large bed and clean bath equipment
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Nice clean and quiet room. Excellent location.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yasmary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, highly recommended.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Lovely person on reception to check us in and out..Lovina. Perfect start. Room very clean with Tea making facility as a bonus.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tatia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, clean rooms, no noise
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Dylan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pleasant stay. Clean room, good size, and great location to the main plaza, palace, and restaurants.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service
The rooms were very good and comfortable. The lobby needs heating, as it felt cold. Excellent central location in Madrid, very close to Puerta del Sol.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

CARLOS F

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent breakfast. Good customer service at the front desk.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean, staff was so friendly and able to orient helpful.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

chandrawattie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walkable to shopping ,restaurants etc the staff is friendly and I am grateful that the allow me to check in early without any extra payment
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had with this hotel was the temperature was very warm and the AC was not yet turned on for the building, therefore we could not cool our room. The staff was helpful and provided a small fan, but it was quite uncomfortable.
Stayed 2 nights in Apr 2026