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Aparthotel·Private host

Gran Central Suites

3.5 star property

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Economy Apartment, 1 Double Bed with Sofa bed | Living area
Economy Apartment, 1 Double Bed with Sofa bed | Living area
Economy Apartment, 1 Double Bed with Sofa bed | Living area
Point of interest
Family Apartment with 2 bedrooms 2 bathrooms

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Calle Minas 12, Madrid, Madrid, 28004
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

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About this property

Gran Central Suites

Concierge services, express check-in, and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe. Each apartment provides a Smart TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Gran Central Suites offers 19 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks and dining tables. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with cable channels, pay movies, and Netflix. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the overall property condition at Gran Central Suites. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services. Built in 1890, this comfortable aparthotel has 19 apartments on 4 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a memory foam bed, and a Smart TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Gran Via and Puerta del Sol
As a guest of Gran Central Suites, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is free in public spaces. Gran Central Suites also features express check-out and a front-desk safe.

This 3.5-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 9:30 AM to midnight; EUR 20 per day; reservations required
  • Limited on-site parking

Family friendly

  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 9:00 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • Dining table

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 42-inch Smart TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Laundry

  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 19 units
  • 4 floors
  • Built in 1890
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Traditional architecture
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Nearby parking fee: EUR 20 per day (1148 ft away; open 9:30 AM to midnight)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Property Registration Number AM-1350

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Central Suites Apartment Madrid
Gran Central Suites Apartment
Gran Central Suites Madrid
Apartment Gran Central Suites Madrid
Madrid Gran Central Suites Apartment
Apartment Gran Central Suites
Gran Central Suites Madrid
Gran Central Suites Madrid
Gran Central Suites Aparthotel
Gran Central Suites Aparthotel Madrid

Gran Central Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 360 reviews
Rating 8 - Good. 112 out of 360 reviews
Rating 6 - Okay. 37 out of 360 reviews
Rating 4 - Poor. 13 out of 360 reviews
Rating 2 - Terrible. 10 out of 360 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Hong

The property is old and pretty tight for 3 adults. Since we had to use the sofa bed, it basically took up all the space in the living room. The location is superb and easily accessible to many attractions by foot. Generally clean and a good value for our trip with a kitchen and even a washer.
Stayed 3 nights in Dec 2025

8/10 Good

Tara

Stayed 4 nights in Dec 2025

8/10 Good

Lionel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful. It is a great location, you can walk just about anywhere from this place.
Stayed 2 nights in Dec 2025

6/10 Okay

Kajetha

Disliked: Property conditions & facilities
It was fine. Felt a bit older and the sofa bed wasn’t the best. The biggest issue for me was how the internet was down for 90 percent of our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Easy check-in, very helpful front desk, clean rooms, no complaints would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 5 nights in Nov 2025

10/10 Excellent

Julisa

Liked: Cleanliness, amenities
Yes everything was perfect
Stayed 5 nights in Sep 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable to Gran Via, close to stores, cafes and restaurants. The unit was spacious and has everything you need. There is someone at reception if you need anything. Internet is not reliable, went down a few times.
Stayed 6 nights in Oct 2025

6/10 Okay

Colin

Travelled with family
Disliked: Cleanliness, room comfort
It’s not a hotel but an apartment in an old style Spanish building that has been changed (at sometime) into self contained apartment. Room certainly not as shown on website, Maintainace is non existent- bedroom door didn’t close due to way fitted and bathroom door could only be closed if slammed repeatedly (joiner needed to make adjustment so door fits frame). The sofa bed is completely uncomfortable for adults and I guess kids also, mattress of such poor quality you could feel the metal frame underneath. Safe to say, little sleep obtained, glad I was only there one night. Shower head bracket hanging off the wall and bathroom mirror chipped and had seen better days. Also room maid was banging out door 30mins prior to us having to leave the room and was unpleasant when I brought this too her attention. Also rooms not the cleanest, found a previous guests toothbrush on the floor under bathroom sink !! On the positive side, nice traditional Spanish neighbourhood with nice coffee shops and places to stop for something to eat. Dia shop 3 mins away for any snacks / drinks / fresh breakfast breads etc. Gran Via a pleasant 10 mins stroll away so very handy to that, also tram station approx 5 mins walk away with good links to airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Fellipe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious apartment. Street can get a little loud late a night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, room comfort

Very happy with our stay

Wonderful place and very clean. Hospitality was fantastic and we'd definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jelena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfy, stylish and in an excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was one of the nicest places we ever stayed at Close to everything Very clean and comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmina, South Lyon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location in the city center, walkabe to the main attractions. Appartment equipped with all the necessities.
Stayed 2 nights in Aug 2025

2/10 Terrible

Fakhira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are a scam. The property is very shady and really dirty
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
It was so clean and so s
Stayed 2 nights in Jul 2025

6/10 Okay

Yissell

Stayed 2 nights in Jul 2025

10/10 Excellent

Jannette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Mansoor, Milton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Building seems a little run down but the apartment was good. They had all the amenities you need plus comfortable beds. People like to talk loud on the street. Doesnt matter what time of the day or night. Good experience overall.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Needs cleaning and plumbing fixing

Washroom would clog and the tub would fill up with everything from the plumbing. The whole suites was dirty and the sheets were not washed/cleaned.
Stayed 2 nights in Jul 2025

8/10 Good

Jonathon

Stayed 5 nights in Jul 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the location was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosalyn, Franklin Park

Travelled with family
Disliked: Amenities
Too loud! Its impossible to sleep
Stayed 1 night in May 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, quiet. Staff was very helpful for check-in.
Stayed 3 nights in May 2025