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Hostal Besaya

2.0 star property

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Photo gallery for Hostal Besaya

Interior
View from room
Interior
Front of property – evening/night
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle San Bernardo 13, 8ª planta, (Esquina a Calle Gran Vía), Madrid, Madrid, 28015
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Triple Room (with 1 double and 1 single bed)

Premium bedding, memory-foam beds, blackout curtains, free WiFi

Triple Room (with 1 double and 1 single bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, memory-foam beds, blackout curtains, free WiFi

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Shared Bathroom

View from room

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Premium bedding, memory-foam beds, blackout curtains, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hostal Besaya

Central Madrid hostal connected to a rail/subway station, steps from Gran Via
This smoke-free hostal features a 24-hour front desk, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Hostal Besaya offers 18 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. 24-inch LCD televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

With your stay at Hostal Besaya, you're connected to a rail/subway station and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Steps from Gran Via and Lope de Vega Theatre
As a guest of Hostal Besaya, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal Besaya also features a front-desk safe and an elevator.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 28 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Built in 1920
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

More

  • Air conditioning
  • Heating
  • LED lighting

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from midnight to 10:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are not allowed at this property from January to December. The rest of the year they are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 28 per day(820 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between midnight and 10:00 AM.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hostal Besaya.

Property is also known as

Hostal Besaya Hostel Madrid
Hostal Besaya Hostel
Hostal Besaya Madrid
Hostal Besaya
Besaya Madrid
Hostal Besaya Hostal
Hostal Besaya Madrid
Hostal Besaya Hostal Madrid

Hostal Besaya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 127 reviews
Rating 8 - Good. 44 out of 127 reviews
Rating 6 - Okay. 19 out of 127 reviews
Rating 4 - Poor. 5 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jamil

Liked: Staff & service
Located right in the heart of Madrid on the main upscale shopping street. Very vibrant, lively and robust. Lots of cafes, bakeries, clubs, theaters, eatery choices for every occasion and price levels. Museums, live shows, boutique stores, department stores. On the weekends, it is so much crowded that sometimes one flows with the wave. City of Madrid for the tourist has a bus service FREE that stops to the major shopping areas, museums and the central train station in the city. The food (Tappas) is served freshly prepared at most of the restaurants, particularly the famous grilled Sardines and traditional irresistible pastries!
Stayed 3 nights in Feb 2025

8/10 Good

Asmaa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Besaya is great! I was very lucky to find this place. It is about as close to the metro as possible and convenient walking distance to downtown Madrid. Incredible convenience getting around. It is in a great area and feels very safe. The view is stunning.
Stayed 2 nights in Dec 2024

6/10 Okay

Annalouise

Liked: Staff & service
Room was smelling of bleach when I arrived and had to keep windows open all night
Stayed 2 nights in Nov 2024

8/10 Good

Maria Ines, Woody Creek

Liked: Staff & service
The staff was very helpful and professional / the entrance of the building needs update / same the common areas / the vendor machine with water and coffe was very convenient / thank you !
Stayed 3 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful views, small, clean room. Perfect for a couple of days.
Stayed 3 nights in Jun 2024

6/10 Okay

GHOLAMREZA

Liked: Cleanliness

Old and creepy hotel with nice staff

The hotel is only one floor of the shown building in the picture. Entrance doesn’t look like a hotel. You enter an old building and take an old elevator to the 8th floor. Rooms are small. No wardrobe, fridge, microwave, or even a safe box in the room. In general old and small rooms only to take a shower and sleep. My view to outside was other windows and hotel towels being hung to dry. On the positive side, hotel staff are very nice and friendly. Both at the desk and house keepers. Also location is nice middle of everything.
Stayed 3 nights in May 2024

10/10 Excellent

Liznei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Nov 2023

6/10 Okay

CECILIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is steps to Gran Vía, close to nice restaurants and stores. Rooms are small and need upgrade, bathrooms are new but very…very small. Property need to provide more items in the room like blow dryer, coffee maker, save, iron, refrigerator
Stayed 3 nights in Nov 2023

10/10 Excellent

MIRNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but super noisy
Stayed 2 nights in Oct 2023

10/10 Excellent

nolvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Edgar

Travelled with partner
Location is great. Room is very small.
Stayed 3 nights in Jun 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Lynn, london

Liked: Cleanliness, staff & service
Disliked: Amenities
elevator sketchy. no amenities. no printer. but staff nice and room was clean. neighbourhood ok. cost more than indicated with currency change so wasn't a deal
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was much smaller than the photos on the page showed. While it was clean and comfortable, it was little more than a walk in closet with a bed. The AC unit leaked when on, so much so that we had to place multiple towels on the floor beneath it.
Stayed 1 night in Jul 2021

10/10 Excellent

Keng Hwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

This property comes with a lift, and it’s very conveniently located, subway and restaurants just at door steps.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Difference between what was advertised and

The room looked totally different from what was advertised on the internet. It was very basic in style, the room was small but the staff was nice and friendly.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Location can’t be bettered

Absolutely Fantastic location Unfortunately we mistakenly hadn’t booked an ensuite room & as hostel was full we couldn’t change But it was ok Location compensated
Stayed 3 nights in Oct 2019

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Basic Spanish Hostel.

Excellent staff and very clean,if somewhat basic room. Great position just off the Gran Via with lots of bars and resturants very close by. Some noise from the renovations on the floor above.
Stayed 3 nights in Sep 2019

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostal...was only there for a few hours but it was quiet (especially for a hostal!) and comfortable.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Good Location, very clean, Very friendly Staff
Stayed 2 nights in May 2019

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room; however it’s a good value. Clean, comfortable and extremely good service. We were very late, had all kinds of travel issues. The front desk gentleman, Martin, was extremely gracious and went out of his way to help us. We were there only one night, great location, and very little street noise. We were very pleased.
Stayed 1 night in May 2019

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

We stayed in a double room with private bathroom. I suggest you do this for every stay. The room was good and it had a small balcony with a nice view. The bathroom was small but that's something you should already know about all bathrooms in Europe's hostels. It was clean, though and the shower wasn't THAT small. They provide a large and medium towels, as well as a shower gel and bar soap. It seems to have A/C but we never had the remote in the room. To be honest, we didn't ask for it because we were hardly in the room and at night it felt warm and humod in the room but we opened the balcony and that helped. Of course it was loud feom having the door open so we had to close it eventually. Overall the stay was good and we were just there for 2 days.
Stayed 2 nights in May 2019