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Hostal Zabala

1.0 star property

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Photo gallery for Hostal Zabala

Superior Double Room, Private Bathroom
Property entrance
Superior Double Room, Private Bathroom | Bathroom
Interior
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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Calle Magdalena 21, 2nd floor left, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Desk, bed sheets

Double Room, Private Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room, Private Bathroom

Desk, bed sheets

Single Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Hostal Zabala

This smoke-free hostal features free WiFi in public areas. Housekeeping is not available.
Hostal Zabala offers 7 accommodations. Bathrooms include showers.
During your stay at Hostal Zabala, you're just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include luggage storage
  • Within a 10-minute walk of Puerta del Sol and Plaza Mayor
Hostal Zabala offers its guests an elevator. Public spaces have free WiFi.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Built in 1852
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 4:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 9 AM - 4:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Zabala
Hostal Zabala Madrid
Hostal Zabala Motel
Hostal Zabala Motel Madrid
Hostal Zabala Madrid
Hostal Zabala Pension
Hostal Zabala Pension Madrid

Hostal Zabala Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 120 reviews
Rating 8 - Good. 52 out of 120 reviews
Rating 6 - Okay. 20 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eugênio

Liked: Cleanliness, staff & service, property conditions & facilities
I just have to thank everyone for the wonderful time I had in hostel Zabala ! I would specially like think Dona Irma for all the help she provided me !
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent staff.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Fernando

Good atmosphere and service
Stayed 6 nights in Sep 2023
Verified

6/10 Okay

Serene

Property is old but nice for the most part. I wish there was a hair dryer.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Daniel

The soul of this Hostel is called Irma

I stayed in Hostal Zabala for a week while attending a studies program. I hope the hostel knows the true JEWEL of a hardworking and kind worker the manager, Irma, is. Thanks to Irma that hostel has soul, is a place you can rest, be well taken care of in an environment that feels so homey, comfortable and respectful. I had never stayed in a place where one person not only did an excellent job in having things done with excellency, but also made you feel at home. Thank you Irma for your professionalism and care.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Beatriz

Liked: Amenities
Everything.
Stayed 7 nights in Jan 2025
Verified

6/10 Okay

Richard

Liked: Amenities, property conditions & facilities
The room was very hot with little air flow.
Stayed 8 nights in Aug 2024
Verified

8/10 Good

CHUI MEI

Liked: Cleanliness, amenities, property conditions & facilities
Hostel staff and cleaning ladies are all very nice. Although they don't speak English, we still can communicate by body gestures for what I needed. Hostel room is very small, walls are thin yes, can hear neighbor noise. But room is clean, although tiny, still have every basic things I need. It is pretty noisy at night may be downstairs are busy restaurants. Location is great at downstairs already have two supermarkets. Overall, it is pretty safe and comfy for a single lady traveler to stay at there. Will recommend for any budget travelers too.
Stayed 4 nights in May 2023
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El personal es lo más destacado del alojamiento, tuvieron la diferencia de permitirme el checking cerca de la medianoche ya que mi vuelo llegaba tarde. Luego del checkout tuvieron la cortesía de dejarme en consigna el equipaje hasta irme al aeropuerto. El alojamiento se encuentra cercano a los puntos de atracción más relevantes. La habitación para 1 persona era correcta en sus dimensiones y el aseo era diario. La ducha algo incómoda para alguien corpulento. Vuelvo a destacar la atención del personal.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bueno

Alojamiento sencillo y cómodo, muy bien localizado en el centro y con baño privado. Perfecto para pasar un par de días en Madrid.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

María Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y tranquilo, y el personal es muy amable. La ubicación es excelente.
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante

Queda mucho por mejorar. El timbre no funciona, tuvimos que llamar al teléfono de la recepción para poder entrar y dejar las maletas. Después nos entregaron las llaves, pero la puerta del hostal abría con algo de dificultad. El primer día le reclamamos a la jefa/encargada que la estufa no funcionaba, esta nos aseguró que sí lo hacía (cuando no era cierto) y no hizo nada para arreglar la situación. Suena ridículo, pero tuvimos que poner el secador del pelo a funcionar para poder calentarnos, ya que hacía demasiado frío. En la segunda noche, en la habitación dejó de funcionar el wifi y no teníamos ni cobertura, y al mencionarlo nos dijeron que sólo había cobertura al lado de la ventana (que se encuentra en la ducha). Al dejar una sudadera en las perchas que entregan, esta se destiñó por la zona del cuello, seguramente porque la percha habría sido limpiada con algún producto inadecuado. Me han estropeado una prenda de ropa prácticamente nueva. Por otro lado, es cierto que la zona es bastante céntrica y que la habitación se encontraba limpia. La señora que se encarga de la limpieza ha sido muy amable en todo momento. La habitación es pequeña y con poca iluminación. Respecto al baño, la puerta cerraba algo mal y la presión de la ducha era bajita, pero por el precio tampoco esperábamos mucho más. Imprescindible traer productos de higiene personal propios.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour à l'hôpital Zabala, très bien localisé et propre. Un grand merci à la gérante pour son accueil et sa gentillesse.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

JUAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Opción en Madrid

Excelente estancia. Muy buena ubicación, limpieza y amabilidad en el servicio. Volveríamos sin dudarlo!
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and straightforward location in the middle of the action. Extremely thin walls so I heard everything going on next door.
Stayed 4 nights in May 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Sejour de 5 jours

Sejour de 5 jours a Madrid entre copines. Anna la personne de l accueil est adorable et tres sisponible. Meme si un bruyant, tres bien place, rapport qualite prix tout a fait convenable.
Stayed 5 nights in Apr 2022
Verified

8/10 Good

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale molto gentile e disponibile, posizione strategica ottimo rapporto qualità prezzo per 3/4 giorni va benissimo
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tu lugar para conocer Madrid.

Excelente ubicación para los que quieran conocer Madrid. La habitación es pequeña pero confortable para el que la utilice para descansar y tomar un baño. Tiene wi-fi. La atención es excelente, personas muy amables que hacen más agradable la estancia. La limpieza es magnífica. En resumen muy buen alojamiento, recomendable!
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo x chi si accontenta.. vicino al centro,camere silenziose
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

AnaBelén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que eche en falta es que hubiera alguien siempre en recepción, por lo demas todo un 10,trato con los clientes muy bueno,limpieza ,comodidad,lo tiene todo
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura con personale accogliente, comoda per i trasporti e cosa non secondaria silenziosa.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Jens

Liked: Property conditions & facilities

Fint

Dårlig kommunikation. Hende i receptionen kunne kun snakke spansk, så det var meget svært at kommunikere! Værelset var ganske fint til storbyferier for par, men dog lidt lille seng med dele lagen/tæppe.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recibimiento localización limpieza barrio servicio de habitaciones camas silencioso
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service

zentral für wenig Geld (für Madrid!)

Sehr hilfsbereites Personal (muchos gracias ANNA), leider nur auf spanisch,wenig englissch, aber mit Hände/Gesten und viel Herz, fand man immer eine Lösung! Zentral gelegen, neben Metro, privat WC-und Bad, gutes Preis-Leistungsvehältnis.
Stayed 5 nights in Sep 2019