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Hotel Francisco I

4.0 star property
VIP Access

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Photo gallery for Hotel Francisco I

A balcony with a wicker lounge chair, a tray with pastries, a glass of juice, a cup of coffee, a vase with flowers, and an open magazine.
Daily buffet breakfast for a fee
A modern hotel room with a large bed, a desk with two chairs, a TV, and a bathroom with a stone wall.
A modern lounge area with two white upholstered chairs, a glass coffee table, and a marble floor.
A modern reception area with a black and white color scheme, a sign reading "FRANCISCO," and a glass door leading to a room with a wooden door.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double or Twin Room

A modern reception desk with a black backdrop and the name 'FRANCISCO' in white letters.

Superior Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A modern bedroom with a large bed, a glass desk, and a view of the outside.

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A modern bedroom with a large bed, a glass desk, and a view of the outside.

Double Room

9.4 out of 10
Exceptional
(64 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, a chair, and a window.

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace

A modern hotel room with a large bed, a glass table, a nightstand, and a view of the outdoor balcony.

Double Room, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A modern bedroom with a bed, bedside tables, a wardrobe, and a view of the outside.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Double superior

A hotel room with wooden beams, a brick wall, a TV, a bed, a desk, and a chair.

Double superior

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Francisco I

A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Francisco I. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the breakfast
  • Just a 3-minute walk from Puerta del Sol and 3 minutes by foot from Plaza Mayor
  • Airport shuttle service available for a fee
Hotel Francisco I offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Francisco I also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Francisco I offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast!!! Great location and very happy with our stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities
The staff was always friendly, great location and amazing breakfast
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was the best we have had in Europe. The hotel is located on a beautiful street in a vibrant area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located perfectly close to everything. Walkable to many sites and restaurants.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great and in the perfect location if you don’t want to be near the super busy roads. We stayed at another hotel near El Retiro and loved this one so much more. Plus their breakfast and staff are excellent!
They provided a great crib plus child towel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms! Bed was very comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yosnadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay at
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Clean room and breakfast was very good
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel. Staff super friendly. Breakfast was terrific. The location was perfect!! Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Great staff. Beautiful Property
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities
Excelente Hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location but noisy. Easy to walk everywhere or take the subway. Good breakfast and clean room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marisela Francisca

Liked: Amenities
Amazing hotel in an excellent location, very convenient
Stayed 16 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Great Hotel central and easy walking to sites of interest
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

XINH-XINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was wonderful, and every staff was friendly and accommodating especially with us since we have a baby. Room was always clean, even when we stayed inside the room during service hours, staffs came back to clean the room for us. The front desk was friendly- always smiling and welcoming! I really enjoyed my stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Well situated hotel for getting around (in SOL) rooms in are modern and very clean, breakfast was excellent and plenty of voice.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Amenities
Loved every minute of this beautiful place!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, great location and very comfortable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mark

Breakfast was great
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Boutique hotel with great location an friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms and very comfortable beds. A kettle to make tea would be a great addition.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, nice staff
Stayed 4 nights in Apr 2025