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4.5 out of 5

"Very modern and clean property. Loved it. Breakfast was amazimg " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the airport and just a quick walk from Gran Via Street. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1928, this 3-star hotel has 175 rooms over 7 floors. Each room includes amenities such as free WiFi and a memory foam bed.

  • Air-conditioned rooms with memory foam beds, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the value of their stay
  • Just a 3-minute walk from Gran Via Street and 3 minutes on foot from Puerta del Sol
  • Airport, railway station and shopping centre shuttle service available for a fee

Standard Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
€59* Per night/room 24 May - 25 May

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Penthouse, Hot Tub (Terrace)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Room (with Panoramic Views)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Triple Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Suite (with Panoramic Views)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Hotel Regina ratings based on 45 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Regina

Everyone (34) Couples (2) Family (2)
4 out of 5
Very modern and clean property. Loved it. Breakfast was amazimg

Posted by on 15 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Mónica. Guest Experience

Dear guest, thank you so much for your feedback. We are glad to know that you liked our varied breakfast buffet and also the new design of our rooms! We hope you come back soon. Regards

5 out of 5
Central location. Very modern rooms in a classic building.Staff exceed all expectations..Staff on check in and check out very helpful.

Posted by on 6 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Mónica. Guest Experience

Dear guest, Thank you very much for sharing your opinion with us. We are happy to know that you have enjoyed our incredible location, since we are just a few minutes walk from the main tourist attractions of the city such as Puerta del Sol or Plaza Mayor. The designs of our rooms are modern and innovative without forgetting the small details. And we want to also thank you for your kind words about our staff, we like to make our clients feel at home and that they have an unforgettable experience. Come back soon. Regards

5 out of 5
Location, location, location. Nice clean and tidy hotel.

Posted by on 18 Jul 2019

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Comment from Hotel Management

18 Jul 2019 by Mónica, Guest Experience

Dear guest, Thank you very much for sharing your opinion with us. We are happy to know that you have enjoyed our hotel and also its incredible location, since we are just a few minutes walk from the main tourist attractions of the city such as Puerta del Sol or Plaza Mayor. Come back soon! Regards

4 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

4 Jul 2019 by Mónica. Guest Experience

¡Gracias por su puntuación! Esperamos que regresen pronto. Un saludo

5 out of 5
Most of the staff are really nice and helpful! Hotel was lovely, good pillows. Just loud construction outside that can’t be helped

Posted by on 31 Oct 2018

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5 out of 5

Great hotel, very central!

This hotel was great! Immaculate rooms, very cold AC (I felt chilly in 43c weather!), nice beds & spacious rooms. Only drawback is, there was construction work underway and we weren’t informed of this. I’d definitely go back!

Posted by on 30 Aug 2018

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4 out of 5
Das Hotel ist wirklich empfehlenswert, mitten im Zentrum von Madrid. Zimmer sehr sauber und modern. Betten bequem und Bettwäsche absolut frisch. KEINE fest verschliessbare Badezimmertüren (entweder Schiebe oder Schwingtüre!!) keine Spiegel im Zimmer. Frühstück sehr gut und vielfältig, frische spanische Spezialitäten, sehr guter Kaffee, hervorragende Servicekraft GABY!!!!!!

Posted by on 10 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by Cristina Redondo. Guest Experience

Dear Customer, Thank you very much for taking a few minutes to share your experience with us. Our location is the best if you want to know the city of Madrid. Each of our rooms offers our clients a modern and unique design with everything they may need during their stay. Therefore, we inform you that not all our rooms have a door to the bathroom, we have some that have. We would also like to thank you for not commenting on the mirror because comments like yours make us improve small details that are important to you. Every morning our buffet breakfast offers our customers the best products as well as delicious dishes from Spanish cuisine. We appreciate that you have trusted us for your stay. Best regards, Cristina Redondo. Guest Experience

5 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Mónica. Guest Experience

¡Gracias por alojarse con nosotros! Esperamos que vuelva pronto. Un saludo

4 out of 5

Posted by on 3 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Mónica. Guest Experience

Thank you for your rate! We hope to see you back soon. Regards

5 out of 5
we had a very nice 4 days, every thing was perfect

Posted by on 6 Nov 2019

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Comment from Hotel Management

9 Nov 2019 by Mónica. Guest Experience

Dear guest, thank you so much for sharing your opinion. We always try to offer our clients a quality stay and we are happy to know that everything was perfect. Come back soon. Regards

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 3552 square feet (330 square metres) and includes conference centres. The business-friendly Hotel Regina also features tour or ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. A complete renovation of Hotel Regina was completed in January 2020. This 3-star Madrid hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 3552 sq ft of conference space
  • 330 sq. m of conference space
  • Built in 1928
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (18.5 km / 11.5 mi)
  • Train station: Madrid Atocha Station (1.8 km / 1.1 mi)
  • Metro station: Sevilla Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and shopping centre shuttle

Room Amenities

Hotel Regina offers 175 forms of accommodation with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • Hypo-allergenic bedding
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Regina

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 30 per day (open 24 hours)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid
  • Hotel Regina Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Regina offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.