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Hotel Regina

4.0 star property
VIP Access

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Photo gallery for Hotel Regina

Suite Exterior (Aduana) | Living area
Property video
Junior Suite (Interior)
Daily buffet breakfast (EUR 25 per person)
Luxury Penthouse, Hot Tub (Terrace)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Alcala 19, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
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Room options

View all photos for Superior Double Room (Interior)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior)

Junior Suite (Interior)

10.0 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá)

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Terrace

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Double Room (Aduana)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana)

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Single Room (Interior)

Single Room (Interior)

Single Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior)

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(119 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

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About this property

Hotel Regina

Central hotel with a restaurant connected to the convention center in Madrid
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention center, and just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
  • Airport and shopping center shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Reviews

Hotel Regina Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1892 out of 2179 reviews
Rating 8 - Good. 214 out of 2179 reviews
Rating 6 - Okay. 40 out of 2179 reviews
Rating 4 - Poor. 15 out of 2179 reviews
Rating 2 - Terrible. 18 out of 2179 reviews

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresita, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central clean new
Stayed 2 nights in Aug 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch and well located boutique hotel

We splurged on a deluxe suite with a hot tub on the private balcony. The outdoor space was really well designed and beautiful. The interior space was rather narrow and I wasn’t a fan of the dark walls and limited lighting. The bathroom shower was excellent with a large rainhead that had very good water pressure. The front desk service people were all incredibly friendly and helpful as were any and all other service people we encountered. The included breakfast buffet was delicious and varied. The hotel is extremely well located.
Interior hallway of hotel
Private balcony
Stayed 5 nights in Jul 2025

10/10 Excellent

Claribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, a wide variety of foods. Everything was fresh and the staff was very friendly, attentive and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and send off. Staff very helpful. Thoughtful decor and eco friendly. Cost property. So thoughtful that they provided a bath rob to our 4 year old. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bosko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and an outstanding service. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

SANTIAGO FELIPE, Oklahoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and close to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the check-in staff was very accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great rooms great location!! Stayed here over 4 times.
Stayed 1 night in Aug 2025

10/10 Excellent

Georgina

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a perfect place. Well located and a great gym. Great staff and very cozy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only were there for the night but the terrace and breakfast buffet was AMAZING!
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissie, Granada Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and modern hotel in a beautiful neighborhood walking distance to hundreds of shops and restaurants. Very safe area. Starbucks 2 doors down. Has a great breakfast with a lot of options and a nice gym. Our triple room was nice and large with a wonderful view of the Main Street.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mahd

Stayed 1 night in Jul 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

We had a fantastic week-long stay at Hotel Regina. The staff were all very friendly and kind, the rooms and common areas were very clean and well taken care of, the breakfasts were delicious and had a great selection, and when we had a slight problem with our room we were kindly offered an upgraded room. There was something wrong with the A/C in our room making the air have a bad smell, but once brought to the staffs attention we were given a free upgrade to a room with the best view available. The only bad thing I can say about the hotel is that the layout is slightly confusing at first, given that the floors are half-floors (there is Floor 1, go up half a flight of stairs and there more Floor 1, go up another half flight of stairs and there is Floor 2, go up another half flight of stairs and there is more Floor 2, and so on). Once we got used to it, it was perfectly fine. We would highly recommend this hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

silbestre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice; lives up to all the good reviews. The room was nice as well; the bed was a bit hard and the two beds to make “one” kind of sucks for a couple because the gap in the middle is uncomfortable. Maybe a plush topper would help? The breakfast was really good and the staff were high class, they wer always friendly! The hotel is in a prime location; We enjoyed our stay here and recommend it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rina

Stayed 3 nights in Jul 2025

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was literally spotless clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fadoua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying here if you want to have a clean room, friendly staff, amazing breakfast (included, which is rare in hotels in Madrid is always extra), and location is the best (you are in front of the four seasons). Will definitely be back here when in Madrid. I travel a lot and this hotel met all my expectations! Thank you so much Regina!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mansoor, Syosset

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, polite, helpful staff--even called a doctor for me when I became very ill at night. Delicious extensive breakfast buffet spread. Super convenient--metro Sevilla, short walk to Puerta del Sol. In the middle of everything in Madrid--I will return again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
localization
Stayed 5 nights in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here for 4 consecutive years and we love it
Stayed 2 nights in Jul 2025