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Mercure Madrid Centro

4.0 star property

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Photo gallery for Mercure Madrid Centro

Lobby sitting area
Junior Suite, 1 King Bed
Daily buffet breakfast (EUR 17.50 per person)
Lobby sitting area
Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Lope De Vega 49, Madrid, Madrid, 28014
  • Prado Museum
    ‪2 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Double Bed

8.8 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson RED Madrid

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (538)
The price is €271
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Radisson RED Madrid

About this property

Mercure Madrid Centro

Hotel with a bar, a short walk to Prado Museum
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Mercure Madrid Centro offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Madrid Centro. During your stay, you're just a quick walk from Prado Museum. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 3-minute walk from Prado Museum and 10 minutes by foot from Gran Via
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Madrid Centro. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 31.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Covered self parking fee: EUR 31.5 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lope
Hotel Lope de Vega
Hotel Lope de Vega Madrid
Hotel Lope Vega
Lope de Vega Madrid
Lope Hotel
Mercure Madrid Centro Lope Vega Hotel
Mercure Centro Lope Vega Hotel
Mercure Madrid Centro Lope Vega
Mercure Centro Lope Vega
Mercure Madrid Centro Hotel
Mercure Centro
Lope De Vega Hotel
Mercure Madrid Centro (Lope de Vega)
Mercure Madrid Centro Hotel
Mercure Madrid Centro Madrid
Mercure Madrid Centro Hotel Madrid

Mercure Madrid Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay! We’ll be back!

Perfect location in Barrio de las Letras. Close to the main train station and metro. Reception managers were kind, helpful and professional. Room was very clean and comfortable. Breakfast had a great selection and very kind attendants.
Stayed 2 nights in Feb 2025

8/10 Good

Lelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

charles

Liked: Cleanliness
It was a great property
Stayed 1 night in Jan 2025

10/10 Excellent

Rosalinda A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around.
Stayed 1 night in Jan 2025

10/10 Excellent

Julio m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The room was very spacious and comfortable, fantastic bathroom, lovely terrace. The breakfast was a little sub-par in terms of things not being well stocked but otherwise everything was perfect.

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Ian

Travelled with partner
Stayed 3 nights in Sep 2024

8/10 Good

rolando, Coral Gables

Stayed 1 night in Jul 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities. Only problem is the Wi-Fi did not work on the 5th floor
Stayed 2 nights in Aug 2024

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Faisal

Stayed 4 nights in Jul 2024

2/10 Terrible

Gabriela

I did not get my room. I was moved to another hotel, and I paid the taxi.
Stayed 1 night in Jun 2024

10/10 Excellent

Lindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great location

A great location in Madrid! We were pleasantly surprised with the beauty of Madrid!! Such lovely buildings and plenty of luscious green gardens…also many great bars and restaurants nearby!
Stayed 2 nights in Jun 2024

6/10 Okay

Himanshu

Liked: Cleanliness, staff & service
Nice small hotel close to the Prado museum. The staff was super friendly and helpful. The room was fine, just a little small. Walls are thin and there was a bit of a noise until late at night likely from outside the room since I was close to the elevator. Breakfast was decent. All in all nice place to stay if you are going to spend a lot of time at attractions like Prado and around.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in fantastic location

The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Stayed 1 night in May 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

Only drive in a very small car!!

Two things stood out at this hotel. We were advised in advance that there was limited parking. I assumed this meant few spaces, but it actually meant only small cars. We had to park a 10 minute walk away in a place that was really tight so I assume the Mercure would only accept dinky cars. If you are travelling in anything the same size or larger than an Audi Q3, your car won't be accepted into the car park. The second thing was the noise. We seemed to be assaulted by noise from all six sides. Every word from the adjoining rooms was clearly audible and noise from the corridors and outside was also loud. It's not an easy place to sleep in.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Hotel location is good. Reception staff were helpful. The only discomfort is the soundproof of the room. The opening and closing of the guest door next to your room can be heard clearly, including drawing of the curtain, etc. These sounds were so clear and close that could give you a fright even when you were already asleep. However, after one or twice experiencing such sound, you should be able to overcome it and able to sleep well for the rest of the nights. This soundproof problem is quite norm for many hotels. Anyway, overall, I enjoyed my stay at Mercure Madrid Centro.
Stayed 4 nights in Apr 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Not for light sleepers !

The Hotel was well located and many attractions are within walking distance. The only downside for the hotel is very poor sound insulation. There is virtually no sound proofing. you can hear room doors closing at all hours and the door mechanism is very stiff that ensures everyone will need to slam their doors to shut it. You can hear the taps and WC from your neighbours and voices of people in the next room very clearly. if you have inconsiderate and noisy neighbours you will not get any sleep. So fellow travellers be warned. Otherwise, rooms are clean, staff very friendly and polite. Good breakfast for European standards.
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Travelled with partner
The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Not bad but noisy in room due to thin ceilings

It’s an ok hotel. Clean enough but expensive considering there is no bar and you can hear people walking about above you.
Stayed 1 night in Mar 2024