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Aparthotel

NQN Aparts & Suites Madrid

3.5 star property

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Apartment, 2 Bedrooms | In-room dining
Studio
Staircase
Apartment, 1 Bedroom, Balcony | Living room
Studio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Caballero de Gracia, 14, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

NQN Aparts & Suites Madrid

Apartment with kitchen, steps from Gran Via
Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washing machine and a dining area. Limited housekeeping is available.
NQN Aparts & Suites Madrid offers 20 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

NQN Aparts & Suites Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas and concierge services. This comfortable aparthotel has 20 apartments on 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and a dining area
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
As a guest of NQN Aparts & Suites Madrid, you'll find tour/ticket assistance, concierge services, and a front-desk safe. Public spaces have free WiFi.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 units
  • 5 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Hotel Registry Numbers: 03 135037.9 17, 03 135039.9 17, 03 135040.9 17, 03 135043.9 17, 03 135045.9 17, 03 135048.9 17, 03 135049.9 17, 03 135051.9 17, 03 135054.9 17, 03 135059.9 17,03 135056.9 17, 03 135062.9 17, 03 135064.9 17, 03 135074.9 17, 03 135024.9 17, 03 135026.9 17, 03 135028.9 17, 03 135030.9 17.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aspasios Gran Vía Apartments Apartment Madrid
Aspasios Gran Vía Apartments Apartment
Aspasios Gran Vía Apartments Apartment Madrid
Aspasios Gran Vía Apartments Apartment
Aspasios Gran Vía Apartments Madrid
Apartment Aspasios Gran Vía Apartments Madrid
Madrid Aspasios Gran Vía Apartments Apartment
Apartment Aspasios Gran Vía Apartments
Aspasios Gran Via Apartments

NQN Aparts & Suites Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 290 out of 399 reviews
Rating 8 - Good. 82 out of 399 reviews
Rating 6 - Okay. 20 out of 399 reviews
Rating 4 - Poor. 2 out of 399 reviews
Rating 2 - Terrible. 5 out of 399 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ejaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. I will be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bonito
Stayed 3 nights in Jul 2025

10/10 Excellent

Emilia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment located a few steps away from the heart of Madrid: Puerta del Sol. The apartment has literally everything you need to feel home, it is very clean and the staff at the reception are super helpful and attentive to guest needs. We stayed over 5 days and got around Madrid with the metro and Uber. Groceries and high end stores are scattered all around so we enjoyed great shopping for food and clothes!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Comfortable apartment and good location

Very comfortable apartment with easy access to all the prime sites. It's just off of Gran Via so there is no street noise.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Great place to stay in the center of Madrid
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelent place to stay. Next to great areas and shopping. The apartment is spacious and has all the amenities. Great service! Thanks to Sergio at reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melodie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable apartment. Close to gran via stop and near lots of restaurants, bars, shops, and points of interest. Checkin was quick and easy. Hosts were responsive and helpful. Would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jimel

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 1 night in Jun 2025

4/10 Poor

Carlos M

Disliked: Property conditions & facilities
This place shouldn’t be marked as a four star location. It's not worth it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eder

Liked: Cleanliness, property conditions & facilities
Excellent!!
Stayed 2 nights in May 2025

10/10 Excellent

Sandra, Roseville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I stayed one night, and wished we were in Madrid longer. The check in was so easy, and the after hours reception extremely helpful. The location was perfect, close to transportation, easy to get to from the airport, and close to all the things we hoped to see. Can’t even begin on all of the amenities in the room. Loved it and would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Arlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great people, !! It was a joy staying here the staff treated you with respect and went above and beyond to help! 👏👏👏
Stayed 4 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near city center, friendly and helping staff, property in perfect conditions. We arrived after 21:00 and they provided instructions to access the property and the procedd was flawless.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and in good condition and is in a nice area with a lot of shops and places to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Staff super friendly and welcoming. They even let us check in early with no problem nor cost. Very clean and spacious. Just steps away from Gran Vía.
Stayed 1 night in Jun 2025

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicacion
Stayed 2 nights in Jun 2025

10/10 Excellent

Janely

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Located in a good area and reception was very nice and helpful !
Stayed 1 night in May 2025

10/10 Excellent

kelly, LITTLETON

Liked: Cleanliness, amenities, property conditions & facilities
Cute, clean place. Sergio very helpful. In a very busy location in the middle of all the action. Left our bags for the day
Stayed 1 night in May 2025

6/10 Okay

Krista

Travelled with group
Liked: Amenities
Pros: The reception staff is excellent - helpful, informative, kind, and reserved a taxi to the airport for me. Check-in and in-and-out access is easy. The location is terrific and walkable to all the big attractions in Madrid. Plenty of furniture and kitchen accessories. Was great to have a fridge for groceries. Cons: Priced too high for the quality. Our 2nd story unit had no exterior view, all windows opened to an elevator shaft; this did make it very quiet, no outside noise at all. You will however hear the upstairs neighbors including bathroom use noise. Some significant upkeep issues: filthy baseboard appeared to be covered in mildew, shower leaked onto the floor, some mold in shower and floor grout throughout, sink faucet heads need to be removed and cleaned (a chunk of black slime came out of one bathroom faucet during use and the kitchen faucet head had visible slime on it). With better attention to cleanliness/hygiene, this place would be great because of its location unfortunately, in its current condition, our apartment at least was unhygienic. I would not stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The apartment was clean and spacious and the staff were very helpful in every way. While the location was very convenient the street was a little noisy at points in the night - I guess that is what you might expect in a city at fiesta time.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Welcoming and even though we arrived early , allowed us access to room.
Stayed 1 night in May 2025

10/10 Excellent

Brenda Omira

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was in the middle of the vibrant Gran Via ! Location excellent
Stayed 3 nights in May 2025

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities
Great location.
Stayed 4 nights in May 2025