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Petit Palace Plaza del Carmen

4.0 star property

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Photo gallery for Petit Palace Plaza del Carmen

Attic Room
Restaurant
Front of property
Reception
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Plaza del Carmen, 4, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Attic Room

Attic Room

Attic Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

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Front of property
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is €166
includes taxes & fees
16 Feb - 17 Feb
Petit Palace Arenal

About this property

Petit Palace Plaza del Carmen

Hotel in Madrid, steps from Preciados Street
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Petit Palace Plaza del Carmen, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Preciados Street and Puerta del Sol
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 19 for adults and EUR 19 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Petit Palace Plaza del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 920 reviews
Rating 8 - Good. 344 out of 920 reviews
Rating 6 - Okay. 112 out of 920 reviews
Rating 4 - Poor. 31 out of 920 reviews
Rating 2 - Terrible. 13 out of 920 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, solid facilities and brilliant breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Veerandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a flashing green light in the ceiling that didn’t let me sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The front desk was the best. They were helpful and nice. It was super dog friendly and our dog loved seeing the smiling faces of the staff everyday! The hotel is centrally located and had great accommodations. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and accommodating. Maria and Silvia really stood out with their hospitality. Place was very clean, safe and close to everything, well centralized. Highly recommended. I would definitely stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of El Centro but still offering peaceful stay. Staff was EXCELLENT. Very kind to me and my family. Can’t go wrong; lovely small hotel but every care taken for a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Gricel

Stayed 1 night in Sep 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located but the best part of this hotel is Roxana the lady that prepared breakfast !!! What a great breakfast and she is fantastic about how beautiful and’s wonderful appetizing her food is!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldo

Stayed 6 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025

8/10 Good

SARAH

Stayed 1 night in Jun 2025

10/10 Excellent

Ashok

Stayed 3 nights in May 2025

8/10 Good

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine.
Stayed 4 nights in May 2025

2/10 Terrible

Jun

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rain head shower not working,only the faucet working and water flood all the way to the bedroom floor. It's disasters......... 😢 😞
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hidden Gem!

Great location a block from La Gran Via and two blocks from El Sol Plaza. Great breakfast! Lovely staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to multiple food and sightseeing options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Wiwi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Darwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Madrid. We had stayed around this area before so specifically chose this hotel for its proximity to the Gran Via and the Chueca neighborhood, our favorite for drinks and fun. The hotel was nice, room was clean however a bit tight.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

No sleep

First floors room with balcony and a restaurant under my balcony no air conditioning so we have to open de door of the balcony and been 2 nights without sleep
Stayed 2 nights in Nov 2024