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"Perfect located in the center of Madrid. Probably a little noisy but we had an excellent summer weekend. The rooms seem to be not pretty big but Madri ... " More

By Spanish Londoner on Tue 16 Apr 2013

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Attic Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Petit Palace Plaza del Carmen's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Preciados Street and Puerta del Sol
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Petit Palace Plaza del Carmen ratings based on 11 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Petit Palace Plaza del Carmen

Everyone (5) Couples (3) Family (1) Other (1)
3 out of 5

Sunny Weekend

Perfect located in the center of Madrid. Probably a little noisy but we had an excellent summer weekend. The rooms seem to be not pretty big but Madrid hotels in the center are only for sleeping.

Posted by on 16 Apr 2013

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2 out of 5
Viel zu teuer. Ist kein Vierstern-Hotel, höchstens Zweistern.

Posted by on 30 May 2022

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Comment from Hotel Management

11 Jun 2022 by Pedro Teler

Lieber Garabet, Zunächst einmal möchte ich mich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem Aufenthalt bei uns zu schildern, und dass Sie unser Hotel als erstes von allen Hotels in Madrid für Ihren Aufenthalt in der Stadt ausgewählt haben. Wir freuen uns sehr, dass Ihnen unser Haus so gut gefallen hat und dass Sie den Service unseres Personals und die zentrale Lage hervorgehoben haben, damit Sie Ihren Aufenthalt in der Stadt optimal nutzen können. Andererseits möchte ich anmerken, dass die Preise des Hotels dynamisch sind und sich täglich ändern, abhängig von der Auslastung des Hotels und der Stadt Madrid, sowie von besonderen Ereignissen in der Stadt oder an Wochenenden. Die Preise, die wir haben, sind vergleichbar mit allen Hotels der gleichen Kategorie im Herzen von Madrid. Garabet, mit dem Wunsch, Sie in einem möglichen zukünftigen Aufenthalt in unserem Hotel zu begrüßen, sende ich Ihnen einen herzlichen Gruß und bleibe zu Ihrer Verfügung, wenn Sie irgendwelche Fragen oder spezielle Anfrage für sie haben. Pedro Teler Experience Manager Hotel Petit Palace Plaza del Carmen

4 out of 5
Kein warmes Wasser gestern sonst alles bestens. Tolle zentrale Lage

Posted by on 11 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Susana Valle (Guest Service)

Sehr geehrter Kunde, Wir spüren das pünktliche Problem mit dem heißen Wasser. Wir haben es in Kenntnis gesetzt, sobald wir benachrichtigt wurden, und wir haben es so schnell wie möglich gelöst. Ich bin froh zu sehen, dass das Zimmer und die Lage Ihren Wünschen entsprachen. Eine koordinative Begrüßung

3 out of 5
Nach vielen Hotelübernachtungen mit diversen Kollegen hatten wir dieses Mal während 4 Uebernachtungen ein wohl recht grosses Zimmer, hingegen war neben den Betten nur Platz für ein Nachttisch, die Betten direkt an die Wand gestellt waren - schlechter Komfort für mindestens 1 Person zum Einsteigen resp. Aussteigen aus dem Bett!!

Posted by on 7 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Noelia Clemente

Zunächst möchte ich mich bei Ihnen für Ihr Interesse an unserem Hotel bedanken und Ihre Erfahrungen durch die Community dieser Community geteilt haben. Wir bedauern, dass das Zimmer nicht das war, was wir erwartet hatten. Wir hoffen, dass Sie nach Madrid zurückkehren und ein 100% iges Erlebnis genießen können. eine Begrüßung Noelia Clemente Manager erleben

3 out of 5
Lage: super, an einem fussläufgien Platz, 5 min zur Puerta del Sol. Zimmer ok, Servicepsrrsonal sehr aufmerksam, Kommunikationsbin gutem Englisch. Frühstück: Buffer sehr gut, Raum viel zu klein, bei voller Belegung waren zeitweise zu wenig Sitzplätze vorhanden. Sehr internationales Publikum.

Posted by on 11 May 2018

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Comment from Hotel Management

16 May 2018 by David Brañas

Lieber Kunde, Zunächst möchte ich mich für die möglichen Fehler in meiner Antwort entschuldigen, leider spreche ich kein Deutsch und ich benutze einen Online-Übersetzer. Wir möchten Ihnen danken, dass Sie uns gewählt und Ihre Erfahrungen in unserem Hotel kommentiert haben. Wir hoffen, bald die Gelegenheit zu haben, Sie wieder mit der Absicht zu empfangen, die maximale Interpunktion Ihres nächsten Aufenthalts zu erreichen. Mit freundlichen Grüßen, David Brañas | Front Desk Manager

3 out of 5

Kaupungin sydämessä rauhallisella aukiolla

Pros: Ystävällinen ja avulias henkilökunta. Sijainti loistava rauhallinen, mutta aivan keskustassa. Huone siisti.
Location: Keskellä kaupunkia rauhallisella aukiolla. Kävelymatkan päässä oikeastaan kaikki. Metroasemat lähistöllä. Pieniä ruokapaikkoja vähän matkan päässä.
Netistä varatun kuljetuksen ohjeistus lentokentältä hotelliin oli mielestäni puutteellinen ohjeiden osalta. Voisi olla tarkemmat ohjeet . Turvauduttiin taksiin kun ei oikein kukaan tuntunut tietävän mistä lähtee. Paluumatka kentälle sujui hotellilta mallikkaasti. Muuten ilmat suosivat ja oli paljon näkemistä.

Posted by on 19 Oct 2017

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Comment from Hotel Management

24 Oct 2017 by Irene Sanz - Front Desk Manager

Dear guest, Thank you for sharing your impressions about your stay at Petit Palace Plaza del carmen. We are glad to hear that our privileged location and our staff contributed in improving your stay. Thank you as well for the comments about our website instructions to get to the hotel. We will transfer them to the webs department so they can check that all details are correct and clear for further occassions. We hope to welcome you back soon. Best regards, Irene Sanz Front Desk Manager

3 out of 5
Loistava sijainti ja hyvä aamupala. Alakerran ravintolan äänet kuuluivat erittäin hyvin ensimmäiseen kerrokseen mutta eivät kolmanteen.

Posted by on 14 Oct 2017

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Comment from Hotel Management

16 Oct 2017 by Irene Sanz - Front Desk Manager

Hyvä Virpi, On ilo saada tietää, että Petit Palace Plaza del Carmen -kokemus on ollut tyydyttävä ja täyttänyt odotuksesi myönteisesti. Koko joukkueen puolesta kiitämme teitä kommenttisi ja lähetämme vaikutelmamme kunkin yksikön henkilöstöstä. vilpittömästi, Irene Sanz Front Desk Manager

4 out of 5

sejour en famille

alors bon hôtel et chambre pour famille sympa, mais cote cour pas mal de bruit

Posted by on 6 Mar 2016

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4 out of 5

Keskeinen sijainti

Erittäin hyvällä paikalla Puerta del Sol -aukion ja metron välittömässä läheisyydessä. Siistit huoneet, tosin omamme ylimmässä kerroksessa vinokaton alla ei ehkä se kaikkein paras. Huoneet siistejä ja hymyileväinen henkilökunta ehdotonta plussaa. Aamiainenkin hyvä.

Posted by on 1 May 2015

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4 out of 5

Optimales Hotel für kurzen Städtetrip

Lage optimal, sehr zentral und doch ruhig. Zimmer war ein bisschen klein und eher dunkel, da Fenster auf Hinterhof. Sehr sauber und super Wlan.Frühstücksraum im Keller, Preis- Leistungsverhältnis für Frühstück stimmt nicht. Ansonsten sehr angenehm für Alleinreisende Marianne, Schweiz

Posted by on 23 Apr 2015

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About the Petit Palace Plaza del Carmen

Location Plaza del Carmen, 4, Madrid, Madrid 28013

Property Features

Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This 4-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (1.8 km / 1.1 mi)
  • Metro station: Gran Via Station (0.3 km / 0.2 mi)

Room Amenities

Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Petit Palace Plaza del Carmen
  • Hotel Petit Palace Plaza del Carmen Madrid
  • Petit Palace Plaza del Carmen
  • Petit Palace Plaza del Carmen Madrid
  • Hotel Petit Palace Plaza Carmen Madrid
  • Hotel Petit Palace Plaza Carmen
  • Petit Palace Plaza Carmen Madrid
  • Petit Palace Plaza Carmen
  • Petit Palace Plaza Carmen Hotel Madrid
  • Petit Palace Plaza Carmen Hotel
  • Petit Plaza Del Carmen Madrid
  • Petit Palace Plaza del Carmen Hotel
  • Petit Palace Plaza del Carmen Madrid
  • Petit Palace Plaza del Carmen Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.