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Smartr Madrid Chueca

3.5 star property

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Restaurant
32-inch flat-screen TV with digital channels, TV
Full-sized fridge, microwave, stovetop, coffee/tea maker
Apartment, 1 Bedroom (A - 2 pax)
Apartment, 1 Bedroom (B - 3 pax) | Living room

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle Perez Galdos 7, Madrid, España, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪10 min walk‬
  • Place, Plaza Mayor
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (A - 2 pax)

Apartment, 1 Bedroom (A - 2 pax)

Apartment, 1 Bedroom (A - 2 pax)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms (A - 4 pax)

Apartment, 2 Bedrooms (A - 4 pax)

Apartment, 2 Bedrooms (A - 4 pax)

  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom (B - 3 pax)

Individually furnished, free WiFi, bed sheets

Apartment, 1 Bedroom (B - 3 pax)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (C - 4 pax)

Apartment, 1 Bedroom (C - 4 pax)

Apartment, 1 Bedroom (C - 4 pax)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom (B - 6 pax)

Apartment, 2 Bedrooms, Private Bathroom (B - 6 pax)

Apartment, 2 Bedrooms, Private Bathroom (B - 6 pax)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Smartr Madrid Chueca

Free WiFi in public areas and multilingual staff assistance are available at this smoke-free apartment building. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washing machine and a dining area, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
Smartr Madrid Chueca offers 14 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

Smartr Madrid Chueca 's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Free WiFi in public areas, breakfast (surcharge), and a roundtrip airport shuttle (surcharge) are available. This comfortable apartment building has 14 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff and an elevator
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 3-minute walk from San Anton Market and 4 minutes by foot from Plaza de Chueca
  • Airport shuttle service available for a fee
Smartr Madrid Chueca offers its guests multilingual staff and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Madrid apartment is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Mixer
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with digital channels

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Hardwood flooring in room
  • Lift
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 7 years old)
  • Nearby parking fee: EUR 39 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-1699, VT-1700, VT-1701, VT-1702, VT-1703, VT-1704, VT-2409, VT-1705, VT-1706, VT-1699,
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SmartRentals II
Madrid SmartRentals Chueca II Apartment
Madrid SmartRentals II Apartment
Madrid SmartRentals II

Smartr Madrid Chueca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 650 reviews
Rating 8 - Good. 196 out of 650 reviews
Rating 6 - Okay. 114 out of 650 reviews
Rating 4 - Poor. 58 out of 650 reviews
Rating 2 - Terrible. 56 out of 650 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wazhma

Travelled with family
Liked: Amenities, property conditions & facilities
The place was clean, however there was no lounge seating in the living and dining area. The dining table was a high table with high chairs, so there wasn’t a comfortable place to sit and relax. It was also very noisy due to the busy location, and the apartment did not have proper soundproofing to block out the noise
Stayed 3 nights in Sep 2025

2/10 Terrible

tugce

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is very old. The kitchen is in very poor condition. The walls are moldy. The shutter cords are wet. The toilet is very old. The bathtub is terrible. There is absolutely no internet. At first, they gave us a Wi-Fi network that didn’t exist. Then they told us about another one, but that didn’t work either. We couldn’t use the internet at all during our stay. Overall, the price–performance ratio is very poor. I was not satisfied at all. It was the worst place I have ever stayed. The location of the building is good. Breakfast is served in a separate place on Gran Vía (a bit far), and that part was very good. The staff working at breakfast were very good.
Stayed 5 nights in Jan 2026

4/10 Poor

Eduardo

Travelled with family
I think the pictures were not accurate, the building and the room very old. I didn’t use anything from the apartment so I cannot say a word about it.
Stayed 1 night in Jan 2026

6/10 Okay

JUNFENG

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Very tiny bathroom, air con very old, noisy and kot efficient. Not sound proof at all. You could hear all the noise from outside, very frustrating. The communication from the host was not too good.
Stayed 1 night in Dec 2025

6/10 Okay

Dailyn

Travelled with family and small children
Liked: Cleanliness, amenities
Check in was confusing, there no virtual check in and no breakfast either. The room was small but close to everything.
Stayed 2 nights in Dec 2025

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, amenities
Great location, lived the room but we had lots of issues, first with check in, it took us over an hour trying to check-in then the codes were a problem pretty much every day, staff was helpful and nice but it was very inconvenient. They need to make check-in and easier process as we were not the only ones with the same issue, there was at least three other people with the same issue while we were there
Stayed 4 nights in Oct 2025

2/10 Terrible

carlos

Disliked: Room comfort
Kitchen was fine but the "1 bedroom" apt is basically just a studio. No living room, just a bedroom with a TV and a tiny kitchen. No sofa, no living area. The entire place is super noisy, hardwood floors combined with paper thin walls so if the apt next to you is occupied, it will feel like you're in the same room with them
Stayed 4 nights in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness
Location is good. Poor check in / registration process and check in was delayed by 1hr until 4pm without explanation. Room was ok, but dark and lacking atmosphere, There are much better options close by.
Stayed 1 night in Oct 2025

10/10 Excellent

Genesis

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Smartr Madrid Chueca. The location was easy to find and central/walkable to everything we wanted to see. The area is very lively in the afternoon and quiet, but not unsafe late at night. The staff was kind and quick to respond to any questions via WhatsApp. The place was clean and comfortable. We would book it again happily!
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The manager was a phone call away. My flight in got cancelled and he made the arrangements to keep my room for the remainder of the visit. Will come back!!
Stayed 2 nights in Sep 2025

8/10 Good

Rowena Carating

Stayed 3 nights in Sep 2025

4/10 Poor

Claudia

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, have already stayed here twice, and would gladly do it again. They have a nice snack area, comfortable beds and GREAT location.
Stayed 3 nights in Jul 2025

8/10 Good

NAZARIA

Liked: Cleanliness, property conditions & facilities
Be aware this is not a hotel
Stayed 4 nights in Sep 2025

4/10 Poor

john

Liked: Cleanliness
This property is very conveniently close to Puerta del Sol. There is no outside noise at night. It is clean. The problem appears to be poor management. The phone number is provided but it is never answered. They should make it clear that all communication will be by WhatsApp. They should make it clear that an entry code will be provided on the day of checkin. Handle of washer broken, no plug for kitchen sink, walls very thin so any noise from adjacent apartments is noticeable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Renzo

Liked: Cleanliness, room comfort

Very good

Very good location and the apartment is well equipped.
Stayed 1 night in Sep 2025

6/10 Okay

Gabriel

Liked: Cleanliness, room comfort

Careful with the pictures vs expectations

Had a delay on check in and also the room shown is deceitful you can book a room with balcony pictures and get an interior room without realizing. Otherwise a nice place for a night
Stayed 1 night in Aug 2025

4/10 Poor

Tsvetelina

Disliked: Cleanliness, amenities, property conditions & facilities
The unit we stayed in was absolutely horrible, the couch ( where actually some of us were supposed to sleep on) looked like 1000 people threw up on, wiped their feet and it was never cleaned. Only the kitchen cabinets looked somewhat like the pictures, nothing else - really wish there is an option to attach a picture. As a reference, we stayed in unit 5c. It is referenced as the apartment having AC, but the temperature can’t really be changed. Also, it’s only partially cooled. If I was not traveling with kids and had the strength to argue right there and then- I would not have stayed. If there is a scale for hospitality services offered- this one should rank negatively, like minus 5 out of 10. My advice- stay away!!! As of the area- close to the city center, but like with most large cities- be careful! Lots of pickpocketers, drunks, etc. No smoking property??? Really? We were smelling smoke every time in the unit.
Stayed 2 nights in Aug 2025

2/10 Terrible

Saly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was smaller then pictures posted and it was dirty, the couch had a stain on it and it smelled bad, the air conditioner was making noise we did not end up staying there we checked out and we didn’t even get a refund
Stayed 2 nights in Jul 2025

10/10 Excellent

Alonso

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Chantel, Hastings

Stayed 4 nights in Jul 2025

10/10 Excellent

Irene

Stayed 3 nights in Jul 2025

8/10 Good

T

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025