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Hotel Villa Real, a member of Preferred Hotels & Resorts

5.0 star property

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Photo gallery for Hotel Villa Real, a member of Preferred Hotels & Resorts

Exterior
Seasonal outdoor pool, pool loungers
Grand Suite
City view
Grand Suite | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Plaza de las Cortes 10, Madrid, Madrid, 28014
  • Place, Thyssen-Bornemisza National Museum
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 Double or 2 Single Beds

Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 Double or 2 Single Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Duplex, Terrace

Premium bedding, minibar, in-room safe, soundproofing

Duplex, Terrace

9.6 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 4 Single Beds

View all photos for Superior Double or Twin Room, City View

Premium bedding, minibar, in-room safe, soundproofing

Superior Double or Twin Room, City View

9.6 out of 10
Exceptional
(51 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

LCD TV

Junior Suite, Balcony

9.8 out of 10
Exceptional
(21 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Duplex, Terrace

Premium bedding, minibar, in-room safe, soundproofing

Comfort Duplex, Terrace

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Double Room Single Use

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use, City View

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room Single Use, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony

LCD TV

Junior Suite, Balcony

  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, Terrace, City View

Suite, Terrace, City View

Suite, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Villa Real, a member of Preferred Hotels & Resorts

Luxury hotel with a fitness center and a seasonal outdoor pool
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a seasonal outdoor pool, and a business center are onsite.
Hotel Villa Real, a member of Preferred Hotels & Resorts offers 115 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Villa Real, a member of Preferred Hotels & Resorts's great location gets high marks from our customers. During your stay, you're just a quick walk from Prado Museum. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Relax with a drink at the tapas bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Plaza de Santa Ana and 5 minutes by foot from Prado Museum
Hotel Villa Real, a member of Preferred Hotels & Resorts offers its guests a fitness center and a seasonal outdoor pool. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 2454 square feet (228 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Villa Real, a member of Preferred Hotels & Resorts. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
East 47 - This tapas bar serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 33 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 34.10 per person
  • A bar/lounge

Restaurants on site

  • East 47

Things to do

  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,454 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34.10 per person
  • Covered self parking fee: EUR 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number HM-4027
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Real Villa
Hotel Villa
Hotel Villa Real
Real Villa
Villa Real
Villa Real Hotel
Villa Real Hotel Madrid
Villa Real Madrid
Real Hotel Madrid
Villa Real Hotel
Hotel Villa Real a member of Preferred Hotels Resorts
Hotel Villa Real, a member of Preferred Hotels & Resorts Hotel
Hotel Villa Real, a member of Preferred Hotels & Resorts Madrid

Hotel Villa Real, a member of Preferred Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location. Very friendly staff! Highly recommend!
Stayed 1 night in Sep 2025

2/10 Terrible

Sal

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Staff were very good however the rooms are not insulated good and you can hear everything from other room and hallways I had to change my room first night because it’s was too noisy from the outside and also the next room They changed my room to the highest level but I still had issue with the e elevator bell and cleaning stuff when they start early morning I paid a lot per night and I was expecting to sleep well at least but unfortunately it was terrible
Stayed 3 nights in Sep 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities
Location perfect , staff amazing and nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice hot
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

KeAra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Hotel Villa Real. The property has a perfect central location, spacious and spotless rooms, excellent service, and a delightful staff. I have never been disappointed in any of my visits. Many thanks to everyone who made my stay so pleasant. I look forward to returning!
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff. Location of the hotel is perfect to walk into the centre and also the park located in central Madrid.
Stayed 4 nights in Aug 2025

10/10 Excellent

David, Riverhills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service from staff.turn down service with a chocolate. Mini bar is free daily. Large rooms with views. Pool is small but good relief from heat. Easy walk to CBD. Great restaurants nearby. Will definitely stay again when in Madrid.
Stayed 4 nights in Aug 2025

10/10 Excellent

isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Customer Service
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel and a good location. Walkable inconvenient to all major attractions. In a very nice safe and accessible part of town. Staff was very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Booked three nights and extended it to 7 because it was so comfortable was a great location. Easy to walk lots of places. The rooftop pool was a real bonus – in August!
Stayed 1 night in Aug 2025

10/10 Excellent

Vitaly, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in one of the best locations in Madrid. Very unique old style charm with an onsite museum that includes a collection of ancient art. Impeccable service.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - conveniently walkable to all the touristy areas but a little removed from the chaos of Gran Via/Puerta de Sol. Staff were very attentive and helpful. Great AC which was important during a heatwave. Rooms were not totally soundproof which was the only downside when neighbors came in very late. Nice view from the room as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zubaire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay with Unmatched Service

My recent three-day stay at the Hotel Villa Real in Madrid was nothing short of exceptional, largely due to the outstanding service and thoughtful amenities provided. From the moment I arrived, the staff went above and beyond to ensure a seamless and comfortable experience. A huge highlight was the flexibility with check-in and check-out. I was graciously allowed to check in early, which was a fantastic help after an early flight. It allowed me to settle in and start exploring the beautiful city of Madrid without any delay. Similarly, on my departure day, the late check-out was a game-changer, giving me extra time to pack at my leisure and enjoy a final few hours in the city before heading to the airport. This level of accommodation is a true testament to the hotel's commitment to guest satisfaction. Another delightful surprise was the complimentary mini-bar. It was a wonderful and refreshing perk to have free soft drinks and water available in the room throughout my stay. It's a small detail, but it speaks volumes about the hotel's generosity and desire to make guests feel truly welcome. The service, from the front desk to the housekeeping staff, was consistently warm, professional, and attentive. Every request was handled with a smile and efficiency. The entire experience at Hotel Villa Real was truly a five-star one, and I cannot recommend it highly enough.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Amenities
great location great service perfect breakfast will return definitli
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaajal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. Rooms are older but clean and the beds and pillows are very comfortable. I would stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfasts fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with exceptional service. Staff was so welcoming and helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Stayed 3 nights in Jul 2025

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restricted access by car. Impossible to drive to the hotel front door as the streets are blocked due to some construction.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with great location. You can find good restaurants & museums around.pillows were the very best. Room might need a bit updating but it was probably the room I chose. Staff was attentive. Sweets in the lobby were a great hit with my daughter.
Stayed 1 night in Jul 2025