8/10 Good
Erin
Travelled with family
25 Apr 2025
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable, but needs some updates.
The room was nice enough, but a few things to note. Upon entering, there was definitely a smell. I can’t pinpoint the exact smell, but somewhere in between musty or smoky. It could possibly be due to the fact that we were on the 9th floor where the pool is and the hall smells heavily of chlorine, but the room had a different scent. It could definitely use a deep clean or some sort of automatic air freshener. Other observations, not enough plugs- only plugs by the night stand. There need to be plugs by the desk for laptops. The refrigerator had strange temperature controls. You can either have it running all the time (which ends up freezing what ever is inside) or 8 hrs on, 2 hrs off. It was weird. Just have a normal refrigerator. We had a two queen room and there was only one light on the nightstand so if one person wanted to go to sleep, the room was completely dark. 2 queen rooms should have lights above both beds to accommodate both sides. Shower pressure decent, not terrific. There was only one towel hook in the bathroom. It looked like a towel bar had been there at one point, but never replaced. If you are looking for a view, the 9th floor ain’t it. We were looking out onto a roof and directly into rooms across from us. Windows were not tinted, so you can see inside other rooms. The pros: the beds were comfortable and the sheets were clean.
Erin
Stayed 2 nights in Apr 2025