Holiday Inn Express Hotel & Suites Northwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Northwood by IHG

Exterior
Indoor pool
Exterior
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
4712 Wheelerwood Rd, Northwood, IA, 50459
  • Place, Diamond Jo Casino
    ‪5 min walk‬
  • Place, Surf Ballroom and Museum
    ‪22 min drive‬
  • Place, Clear Lake State Park
    ‪25 min drive‬
  • Airport, Mason City, IA (MCW-Mason City Municipal)
    ‪22 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express Hotel & Suites Northwood by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include a conference center, a hot tub, and a business center. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Northwood by IHG offers 60 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Northwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

During your stay at Holiday Inn Express Hotel & Suites Northwood by IHG, you're just a quick walk from Diamond Jo Casino. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 0.2 mi (0.4 km) from Diamond Jo Casino and 9.7 mi (15.6 km) from Rice Lake
  • Free casino shuttle service
  • Dogs welcome for a fee
Holiday Inn Express Hotel & Suites Northwood by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. Event space at this hotel measures 500 square feet (46 square meters) and includes a conference center. The business-friendly Holiday Inn Express Hotel & Suites Northwood by IHG also features a vending machine, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Northwood hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free casino shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2010
  • No plastic drinking straws
  • Smoking not allowed
  • Some profits reinvested in community and sustainability

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 176 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Northwood
Holiday Inn Express Northwood
Holiday Inn Express Hotel Suites Northwood
Holiday Inn Express Hotel Suites Northwood
Holiday Inn Express Hotel Suites Northwood by IHG
Holiday Inn Express Hotel Suites Northwood an IHG Hotel

Holiday Inn Express Hotel & Suites Northwood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 440 reviews
Rating 8 - Good. 113 out of 440 reviews
Rating 6 - Okay. 39 out of 440 reviews
Rating 4 - Poor. 19 out of 440 reviews
Rating 2 - Terrible. 21 out of 440 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute stay, and the staff were very accommodating and friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
The staff was nice everything was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and very nice. Bed was comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean Beautiful room great variety for breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Amy

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was really dirty. The hot tub was warm at best. The lady that checked us in was very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice! Breakfast was delicious. Comfy beds! It was a good stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and a great friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean and the staff was very helpful and polite and knowledgeable. The rooms were comfortable. It would have been nice to have a coffee pot in the room but that is the only thing that I missed. The hot tub was comfortable but it wasn't very hot. Vinnie was very helpful! The breakfast was also excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff friendly and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debra

The hotel was spotless in all areas. Staff was very friendly and check-in was quick and easy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lisl

Liked: Cleanliness, amenities, property conditions & facilities
Stuck in a blizzard. Staff was very kind and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aleah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Kelly

Disliked: Cleanliness, property conditions & facilities
Pool and hot tub were closed and there was nothing posted on webiste about closure. We only booked for the pool, then we got to our rooms and they weren't clean crusty blanket left on bed. Staff was kind and apologized.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very friendly and helpful staff. Delicious breakfast with good variety of choices. Great coffee!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

The breakfast was excellent: fresh fruit, good variety of selections, warmed sweet rolls-yum
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathleen

Room was good. Staff was nice.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Alex

Disliked: Staff & service, amenities
Bathroom ceiling water damaged. Cleaning staff sounded like a herd of elephants at 7am. Walls are thin. Worst holiday inn express i have ever stayed in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, friendly, and quick check in!

The check in experience was excellent, friendly, and quick! I felt I could go to the desk for any needs and would be met with positivity.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk made our stay!!

Lisa at the front desk was awesome! So friendly and set a great tone for our stay. Breakfast was great the next day as well!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent! The breakfast was superb- way above the normal fare at most hotels. Staff at desk very pleasant and friendly
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Cathy

Liked: Amenities
Friendly staff, awesome breakfast. Staff allowed us into the hot tub even after closing time. Will definitely stay here again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Staff was very friendly. Breakfast was excellent.
Stayed 1 night in May 2025