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Candlewood Suites Medford by IHG

2.5 star property

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Photo gallery for Candlewood Suites Medford by IHG

Exterior
Exterior
Room amenity
Suite, 1 Bedroom
Studio Suite, 2 Double Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3548 Heathrow Way, Medford, OR, 97504-4004
  • Place, Medford Railroad Park
    ‪2 min drive‬
  • Place, Lithia & Driveway Fields
    ‪7 min drive‬
  • Place, Asante Rogue Regional Medical Center
    ‪8 min drive‬
  • Airport, Medford, OR (MFR-Rogue Valley Intl.)
    ‪6 min walk‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 54 sq m
  • 10 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Mobility)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Double Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Medford by IHG

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Medford by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Medford by IHG. During your stay, you'll be close to Medford Railroad Park. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Rogue Valley Mall and a few minutes from Rogue Valley Family Fun Center
  • Free airport shuttle service
  • Pets welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A roundtrip airport shuttle is free (available 24 hours). A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly Candlewood Suites Medford by IHG. Self parking is free.

This Medford hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Library

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Candlewood Suites Medford by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Medford
Candlewood Suites Hotel Medford
Candlewood Suites Medford
Medford Candlewood Suites
Candlewood Suites Medford Aparthotel
Medford Candlewood Suites

Candlewood Suites Medford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 680 reviews
Rating 8 - Good. 151 out of 680 reviews
Rating 6 - Okay. 46 out of 680 reviews
Rating 4 - Poor. 30 out of 680 reviews
Rating 2 - Terrible. 19 out of 680 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Cristian

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Decent hotel very close to airport. Rooms are clean, updated and hotel is in a safe area.
Stayed 1 night in Dec 2025

10/10 Excellent

Imtiaz

Stayed 2 nights in Nov 2025

10/10 Excellent

Kaci

😊
Stayed 1 night in Dec 2025

10/10 Excellent

Nelta

Room is clean and comfy, the receptionist was a delight, such amazing customer service.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room was great--equivalent to a studio apartment.
Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very good i stayed on way out and upon return shuttle to and from airport is great
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, so was our room. Bed was very comfortable and they allow pets and there’s no pet smoke anywhere. Would stay there again with her without pets highly recommend this hotel. They will keep your car for up to 14 days and they also will 24 hour shuttle to and from the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret, keno

Liked: Cleanliness, property conditions & facilities
Very clean and staff was great. Had a midnight pick up at the airport. Was quick and courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Clean and included free shuttle to airport! Staff was great too!
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff! Nice quiet hotel, they even decorated for Halloween and had candy out for guests. We only stayed for one night but it was a nice stay and we enjoyed it
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Shuttle to airport. Very nice room. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret, keno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel near the airport, great Halloween decorations, and friendly staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super welcoming to pets
Stayed 1 night in Sep 2025

6/10 Okay

Leah

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I chose this hotel because it was the least expensive with an airport shuttle. Hotel room was just OK. There were no places to charge your phone with a USB. No free breakfast. Too much money for a basic room.
Stayed 1 night in Sep 2025

8/10 Good

Lesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and driver came and got me at airport very quickly
Stayed 1 night in Sep 2025

8/10 Good

Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great n comfortable just no ice machines 😔
Stayed 1 night in Sep 2025