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Best Western Plus Riviera

2.5 star property

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Photo gallery for Best Western Plus Riviera

Lobby
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Exterior
Reception
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
15 El Camino Real, Menlo Park, CA, 94025
  • Place, Stanford Shopping Center
    ‪2 min walk‬
  • Place, Stanford University Medical Center
    ‪19 min walk‬
  • Place, Stanford University
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Queen Room

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 4

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About this property

Best Western Plus Riviera

Hotel with free breakfast, near Stanford University
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Best Western Plus Riviera offers 37 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Riviera. During your stay, you're just a quick walk from Silicon Valley. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Stanford University and a few minutes from Stanford University Medical Center
Best Western Plus Riviera offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Riviera. Free self parking is available.

This Menlo Park hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Riviera
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Motel
Best Western Plus Riviera Motel Menlo Park
Best Western Riviera
Best Western Menlo Park
Best Western Plus Riviera Hotel Menlo Park
Menlo Park Best Western
Best Plus Riviera Menlo Park
Best Western Plus Riviera Hotel
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Hotel Menlo Park

Best Western Plus Riviera Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 270 out of 676 reviews
Rating 8 - Good. 229 out of 676 reviews
Rating 6 - Okay. 104 out of 676 reviews
Rating 4 - Poor. 39 out of 676 reviews
Rating 2 - Terrible. 34 out of 676 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ana Lilia

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Stephanie, Chico

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, however the channels were set permanently set to
Stayed 1 night in Sep 2025

4/10 Poor

Jonathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Yongjia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Ercilia

Business traveller, Travelled with partner
Liked: Cleanliness
The AC unit was inside the bathroom, which was inconvenient if you wanted to close the bathroom door.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so kind, helpful and professional! The staff (all of them) are friendly and even other people staying there are friendly!! CLEAN and quiet rooms!
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel overall! The breakfast was good. I loved the entire layout of the hotel, bed was comfy and staff is friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

reginald

Stayed 2 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Sonia

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The beds were so uncomfortable, whenever we moved, you could hear and feel the springs in the mattress. You could also hear all the noise from the passing cars.
Stayed 2 nights in Jul 2025

6/10 Okay

Kim

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked breakfast, very friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Tufuga Singh went above and beyond helping my family during our stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Dahlia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was clean. Very cute area
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location, parking facilities, good breakfast and it was quiet and not too busy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Stayed 2 nights in Jul 2025

6/10 Okay

Luz

Travelled with partner
I don’t like the smell of strong and old smell of chlorine! Quite strong smell of chlorine inside the room. Overpowering bright light at the sink need to turn down the bright light.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanette

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Donal, San Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the mall, and there are quiet paths you can take to Downtown Palo Alto and some great restaurants. The hotel is fine, it’s a standard Best Western. It’s a shame it looks out on El Camino and not on some of the parks or campus around. The old-style elevator is cute, and our kids loved the waffle breakfast; the staff were very helpful with them using the waffle maker. Oh yeah, the coffee is terrible, but Bluebottle is a short walk away in the mall.
Stayed 2 nights in Jun 2025

4/10 Poor

Jocelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cons: We arrived at 2pm after a long day of travel. The front desk asked us to pay $25 for early check-in because check-in is not until 3pm. It was a terrible first impression and made the hotel feel like they wanted to get every last penny. The first night we stayed there they were repaving the road in front of the hotel. Beeping, crunching and vibrating all night. Pros: The woman in charge of breakfast was lovely, very friendly, and great at her job. The rooms were very clean.
Stayed 2 nights in Jun 2025