Holiday Inn Express Middlesboro by IHG

2.5 star property

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Restful nights await in this inviting bed, complete with a neatly made bedspread.
Relax in this inviting outdoor seating area with wicker sofas and chairs surrounding a central table.
Enter a sleek hotel lobby with a glass door, flanked by potted plants, and a spacious reception area.
Check-in at our welcoming reception area, featuring a sleek reception desk and a convenient digital display.
Welcome to the hotel reception area, where friendly staff are available to assist with check-in and answer any questions.

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1252 N 12th St, Middlesboro, KY, 40965
  • Middlesboro Mall
    ‪4 min walk‬
  • Cumberland Gap National Historical Park
    ‪2 min drive‬
  • Middlesboro Country Club
    ‪4 min drive‬

Room options

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Middlesboro by IHG

Hotel in Middlesboro with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Middlesboro by IHG offers 59 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Middlesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Middlesboro by IHG. During your stay, you're just a quick walk from Middlesboro Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Middlesboro Mall and a 2-minute drive from Cumberland Gap National Historical Park
Holiday Inn Express Middlesboro by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 1184 square feet (107 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Middlesboro by IHG. Free self parking is available.

This Middlesboro hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,184 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Middlesboro
Holiday Inn Express Middlesboro
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
Holiday Inn Express Middlesboro Hotel

Holiday Inn Express Middlesboro by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 513 out of 665 reviews
Rating 8 - Good. 122 out of 665 reviews
Rating 6 - Okay. 21 out of 665 reviews
Rating 4 - Poor. 5 out of 665 reviews
Rating 2 - Terrible. 4 out of 665 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and ready when we arrived. The staff were pleasant and very helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

Rubina, Plainview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, our stay was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Kentucky friendly, professional & very helpful. Room was clean, bed & pillows first rate and comfortable. Morning free breakfast from 6 - 10 had all kinds of options - eggs, sausage, pancakes, a variety of cereal, yogurt and fresh fruit & juices. Great value for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our overnight stay was perfect. Staff was friendly and knowledgeable. The free breakfast was truly one of the best ive seen. Room was clean and beds were comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Cuong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Rafiah

Liked: Property conditions & facilities
Excellent hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, clean and the staff were kind and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The staff was very nice. The breakfast was surprisingly good. I recommend it.
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very friendly and accommodating even with the confusion from my check in being messed up by Expedia
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property..bed and pillow extreme comfort. Bathroom and room very clean. A memorable stay all around and highly recommend. Sharon at the front desk was outstanding on hospitality and smiling eye contact.
Stayed 1 night in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
This was a stop on out trip
Stayed 1 night in Oct 2024

10/10 Excellent

josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, but the hotel staff is what made this hotel the best stay experience of my travel life. I stayed for nearly a week and during that time interacted with every level of hotel staffing, all were amazing!! I cannot recommend this hotel enough.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great stay and breakfast as usual!
Stayed 2 nights in Sep 2024