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Holiday Inn Express Middlesboro by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Middlesboro by IHG

Standard Room
Exterior
Exterior
Fitness facility
Suite, 1 King Bed, Mountain View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1252 N 12th St, Middlesboro, KY, 40965
  • Place, Middlesboro Mall
    ‪4 min walk‬
  • Place, Cumberland Gap National Historical Park
    ‪2 min drive‬
  • Place, Norris Lake
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(30 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Middlesboro by IHG

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Middlesboro by IHG offers 59 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Middlesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Middlesboro by IHG. During your stay, you're just a quick walk from Middlesboro Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Middlesboro Mall and a 2-minute drive from Cumberland Gap National Historical Park
Holiday Inn Express Middlesboro by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 1184 square feet (107 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Middlesboro by IHG. Free self parking is available.

This Middlesboro hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,184 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Middlesboro
Holiday Inn Express Middlesboro
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
Holiday Inn Express Middlesboro Hotel

Holiday Inn Express Middlesboro by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 558 out of 722 reviews
Rating 8 - Good. 132 out of 722 reviews
Rating 6 - Okay. 23 out of 722 reviews
Rating 4 - Poor. 5 out of 722 reviews
Rating 2 - Terrible. 4 out of 722 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were super friendly, the roll away crib they brought to us was literally a life saver, and the breakfast was fantastic
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Room was clean.staff very nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Clean rooms, very friendly staff, excellent breakfast with gluten free options!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but the hotel was quiet, considering the amount of people that seemed to be there, very clean and the breakfast was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, amenities
Always great!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, good breakfast options.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

amy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean hotel with a very nice breakfast that offered a lot of different options.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shavonte

Liked: Cleanliness, staff & service, amenities
Amazing guest they made it feel like home! Wonderful staff, amazing food . Great customer service ! I Highly recommend staying here. Most likely every-time we come down to visit family we will stay there.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great breakfast Staff friendly and helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Room was spacious, clean and the dove products in the bathroom were nice. Great stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elwin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Very comfortable and clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great breakfast. Staff is very helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rubina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, our stay was great.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Gary

Liked: Staff & service
The staff was very helpful; breakfast was good, well attended.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Lynnette

Liked: Cleanliness
Was great until the group of teenage basketball team players started knocking on doors and continued for about three minutes until we had to call the service desk about it to get them to stop. That made our visit uncomfortable for our safety reasons. Staff were all friendly, breakfast was great & the room was clean!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location. It was close to everything we wanted to do and good restaurants near by.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was amazingly comfortable..continental breakfast with great options.. staff very friendly and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for families that have students attending the local university.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Beautiful hotel, everyone very friendly. Located close to LMU with access to all necessities.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to with good proximity to food and shopping. Close to national park.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

nathalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous, loved they have coffee that you could serve any time. Clean and room were very comfortable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rafiah

Liked: Property conditions & facilities
Excellent hotel
Stayed 3 nights in Jan 2025