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Servatur Casablanca Suites & Spa - Adults Only

4.0 star property

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Photo gallery for Servatur Casablanca Suites & Spa - Adults Only

A cruise ship with a swimming pool, multiple decks, and outdoor seating areas.
View from room
Breakfast and dinner served
Sauna, steam room, Turkish bath/hammam, body treatments, hydrotherapy
Poolside views, open daily

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130
  • Place, Puerto Rico Shopping Center
    ‪2 min walk‬
  • Place, Puerto Rico Beach
    ‪12 min walk‬
  • Place, Puerto Rico Marina
    ‪15 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪43 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Superior)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite (Superior)

9.0 out of 10
Wonderful
(7 reviews)
  • Partial sea view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Superior single use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite (Superior single use)

  • 35 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (superior)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Balcony (superior)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (superior, single use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Balcony (superior, single use)

  • City view
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Tower (superior)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Tower (superior)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Tower (superior,single use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Tower (superior,single use)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Tower (superior)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Balcony, Tower (superior)

9.8 out of 10
Exceptional
(6 reviews)
  • Partial sea view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Tower (superior, single use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Balcony, Tower (superior, single use)

  • Partial sea view
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Servatur Casablanca Suites & Spa - Adults Only

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Servatur Casablanca Suites & Spa - Adults Only offers 97 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Mogan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Servatur Casablanca Suites & Spa - Adults Only, you're just a quick walk from Puerto Rico Shopping Center. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, body wraps, or facials at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute drive from Puerto Rico Beach and 5 minutes from Anfi Tauro Golf Course
  • Airport shuttle service available for a fee
Servatur Casablanca Suites & Spa - Adults Only offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly Servatur Casablanca Suites & Spa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Mogan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
The Club Restaurant & Bar - This restaurant serves breakfast and dinner.
The Club Pool Bar - This poolside bar serves light fare only. Open daily.
The Club Rooftop Chill - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 8 to 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Club Pool Bar
  • The Club Restaurant & Bar
  • The Club Rooftop Chill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in
Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Servatur Casablanca Suites & Spa - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-1-0000287
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Servatur Casablanca Suites &
Servatur Casablanca Hotel
Servatur Casablanca Hotel Mogan
Servatur Casablanca Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Servatur Casablanca
Servatur Casablanca Suites &
Servatur Casablanca Suites Spa Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

Servatur Casablanca Suites & Spa - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 332 reviews
Rating 8 - Good. 103 out of 332 reviews
Rating 6 - Okay. 22 out of 332 reviews
Rating 4 - Poor. 6 out of 332 reviews
Rating 2 - Terrible. 6 out of 332 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

I G

Liked: Cleanliness, staff & service, amenities
Clean room. Excellent location. Great food. Lovely staff. Free Car park.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was excellent. Half board with buffet style starters and desserts with al a carte mains. Staff were always friendly ans attentive.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
Hotel room was lovely and spacious with a large balcony and great views, pool area was nice and staff were very helpful. The included breakfast was great and rooftop bar was lovely too. Would love to stay again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade room on arrival. Huge balcony and jacuzzi bath bonus! Clean and quiet hotel.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Samuel

Liked: Amenities, property conditions & facilities
The staff was awesome. I would stay here again
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding Hotel, we have superior junior suite, a must for anyone considering it... Just the best, pure luxury.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Basic food offering
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was all lovely
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing holiday - room was fab, enjoyed an hour in the spa also - very nice
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delightful, and the area has good public transport links with plenty of things to do nearby. The staff were so nice and lovely, which made the stay even better. The only downside was the number of stairs to reach the hotel but aside from that, everything was perfect
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Richard John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with great balcony and good views. All the staff were amazing and very friendly. Wide choice at breakfast including omelettes made to order and fresh fruit. The pool bar serves great food and drinks. Brilliant pool area. Lovely roof top bar.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely. Good food, clean and spacious rooms, helpful and friendly staff. Great pool with plenty of sunbeds and pool bar serving happy hour cocktails and food.
Stayed 6 nights in Jun 2024
Verified

6/10 Okay

Emily

Liked: Staff & service
See my google maps review
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large balcony and hot tub was great just what you needed for a relaxing holiday. Rooms were cleaned to a high standard everyday. Staff were friendly and there was a good selection at breakfast. Great location for food, shopping and thw beach.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel, very good breakfast and spa facilities, large spacious room which was well equipped. Shame about the noise from the shopping centre at night.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Very welcoming, large rooms, balcony was lovely. Spa was good an hour is plenty, staff were great. Lots of steps to and from the Main Street, but we didn’t mind.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful holiday ❤
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Amy Louisa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, thank you. Rooms were comfortable and spacious but could do with a little upgrade, particularly the bathrooms. We had superior rooms with a spa bath on the balcony which was lovely and would recommend. Bar and breakfast staff excellent, so responsive, however we did report an issue to reception at least twice with one of the room toilets which was not sorted when we left, this was disappointing. Finally, take advantage of the spa, had a brilliant massage. We would definitely return.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike. Staff amazing! Food delish. Rooms super too. And so close to great shops and bars. In particular the Mogan Mall is probably the nicest mall ive been to in years :)
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, handy for commercial centre. Hot tub on balcony was great. Sunbathed on terrace during afternoon and at pool in morning
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from large balcony. Stairs from the centre are a killer but only €5 for a taxi.
Stayed 11 nights in Aug 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel in Puerto Rico, GC. Central but high with lots of steps.
Stayed 14 nights in May 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Outstanding from start to finish. Great communication with hotel. Private transfer arranged by hotel for 65Eur. Warm welcome and clearly explained everything we needed to know at check in. The Junior Suite (high large balcony) was amazing. Very clean, had joined twin beds, nice seating area and kitchenette. The balcony made it extra special, amazing views, jacuzzi bath and sun loungers. The winter sun blazed on the balcony from midday to 5pm. We booked half board and there was a great selection of buffet and also a la carte for dinner. We were there for NYE where the hotel put on a 5 course gala dinner (with lots of wine too). It was such a nice way to celebrate. We used the spa once too, you have to book as it is quite small, but we were lucky and had it all to ourselves. It is a little dated but was nice to relax. All staff were so friendly and helpful. We rarely go back to the same hotel but we will certainly be booking here again for summer!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Pia

Liked: Cleanliness, amenities
Over all a nice experience, but for the price we expected a bit more. That’s why I can’t give the full 5 stars. 4 stars is still good though :) The staff was friendly and helpful, the food was very good, the beds were comfy and room was clean. Lovely views and a short walk to the mall with lots of shopping, bars and restaurants. However it felt a bit shabby nad due for an upgrade. We stayed in a junior suite and there were rust in the bathroom and the jacuzzi almost fell apart. There were no amenities in the bathroom as I would expect for a hotel of this price. I’ve stayed at hotels with lower stars and always gotten travel sizes with shower gel and shampoo, shower cap, cotton and q-tips and more. Small things, but it still elevates the impression. At this price I would expect this.
Stayed 1 night in Feb 2026

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