Doubletree by Hilton Hotel Montgomery Downtown

4.0 star property

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Photo gallery for Doubletree by Hilton Hotel Montgomery Downtown

Reception
Business centre
1 bedroom, premium bedding, in-room safe, blackout curtains
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping
  • Room service

Explore the area

View in a map
120 Madison Ave, Montgomery, AL, 36104
  • The Legacy Museum
    ‪6 min walk‬
  • Riverfront Park
    ‪9 min walk‬
  • Alabama State University
    ‪2 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪14 min drive‬

Room options

Room

7.8 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (2 Room Suite)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Room Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Doubletree by Hilton Hotel Montgomery Downtown

Hotel with a restaurant, near Alabama State University
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Doubletree by Hilton Hotel Montgomery Downtown offers 141 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Doubletree by Hilton Hotel Montgomery Downtown. During your stay, you're just a quick walk from St. John's Episcopal Church. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Alabama State University and 8 minutes from Maxwell Air Force Base
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at Doubletree by Hilton Hotel Montgomery Downtown. For a fee, parking is available.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Doubletree by Hilton Hotel Montgomery Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Parking on site (USD 14 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 per person
  • Self parking fee: USD 14 per day
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel Montgomery Downtown
Doubletree Hilton Montgomery Downtown
Doubletree Montgomery Downtown
Madison Hotel Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel
Doubletree by Hilton Hotel Montgomery Downtown Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

Doubletree by Hilton Hotel Montgomery Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 113 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Marion

Stayed 2 nights in Jun 2025

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't clean enough. I found stuff from the people who staying before me and my family under the bed cover sheet. The A/C doesn't work good. The hallways was smelling bad. Not recommended 😕
Stayed 1 night in Jun 2025

6/10 Okay

Johnny

Business traveller
Housekeeping wasn’t the best. I had to keep requesting towels and linens
Stayed 3 nights in Jun 2025

6/10 Okay

Laraine

Travelled with group
Liked: Amenities
Nice lobby and bar. We had 10 rooms, some with refrigerators and some not. Had to constantly ask for towels. Some dispensers in some rooms were empty. Some coffee makers had no refills. I guest found someone’s underwear in their room. Very noisy on street side. One guest complained that room was not clean.Desk staff was not friendly or knowledgeable.
Stayed 3 nights in Jun 2025

4/10 Poor

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

Marcellio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in May 2025

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Dawn

Travelled with group
Disliked: Cleanliness
The front desk staff (Bobby, Maria and Tay) were pleasant and very helpful dealing with an issue with the credit card reader at check in. The bathroom was not clean and the floors were dirty. Drawers were broken and hanging, paint was peeling and there was a musty odor in the room.
Stayed 1 night in Jun 2025

4/10 Poor

Alvin

Windows dirty. Elevator broken tile, doors needs repair. Room $245. / night and no complimentary breakfast. Back entrance dirty. Sorry but all true.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Keith

Business traveller
Liked: Staff & service, room comfort
Good
Stayed 1 night in Jun 2025

6/10 Okay

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

The Room

Didn't have any towels, the hot water wasn't that hot and when the shower kids running the tub was filling up with water like I was taking a shower bath.
Stayed 1 night in May 2025

6/10 Okay

Angela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Needs updating
Stayed 1 night in Mar 2025

4/10 Poor

William

Stayed 1 night in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent from check-in to check-out. Each request was met and the special warm cookies were delicious as always! Best hotel stay we’ve had in a while!!
Stayed 2 nights in May 2025

2/10 Terrible

Thomas

Stayed 1 night in May 2025

4/10 Poor

Angela

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very dated and the parking is terrible. The elevator seemed like it might be on its last legs, though there was an inspection record. There were sirens all night long
Stayed 1 night in May 2025

2/10 Terrible

Eddie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and Comfortable

clean and comfortable but the front desk staff was not very welcoming or helpful during check-in and check-out. Processing took longer than it should have.
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Looked and seemed clean except for a slight musty smell, but it got better once we turned on the air…otherwise a great stay and location , 4 stars instead of 5
Stayed 1 night in May 2025

6/10 Okay

eric, BKLYN

Disliked: Amenities
Stayed 4 nights in May 2025

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, amenities
The only thing I liked was the lobby and that’s it.
Stayed 2 nights in May 2025

2/10 Terrible

LeTerius

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The AC unit was making a constant, loud sound, the nightstand drawer wouldn’t stay closed. When pushed closed, it open back up all the way. Lastly the bed mattress was on this wooden box frame that protruded out past the mattress leaving hard, sharp corners. These corners were suppose to have covered bumpers, but (2) of these were missing. The drawer and the bed frame pose safety concern for anyone, but especially for our (3) year old that we’re traveling with. We brought these issues to the desk staff attention and we initially told that there were NO more rooms available. Mind you this is around 5pm and we’re are seeing other people check in. After looking long, they found another room that was given to us. Upon getting to this 2nd room, there were (2) glasses on the floor outside the room like someone had recently left the room. When we entered the room, we were hit with a stale, musty smell reminiscent of feet. We also noticed a wall corner bumper off the wall just leaning against the wall. Again we went to the desk staff and were told that there weren’t any more rooms available. When we ask to cancel the reservation we were told that they could NOT refund us our money or parking fee because we booked using a third party vendor. We end up leaving because we felt we were being punished for using Expedia.
Stayed 1 night in May 2025

4/10 Poor

Charles

Disliked: Property conditions & facilities
Significant deterioration of the property. Some issue with odors in the common area. Staff were friendly and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025