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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Exterior
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Mountain View, CA
  • Place, Stevens Creek Trail
    ‪11 min walk‬
  • Place, Mariposa Park
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 2 Queen Beds, Non Smoking
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About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Mountain View - S Palo Alto by IHG. During your stay, you'll be within walking distance of Stevens Creek Trail. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym and complimentary bicycles
  • 9 minutes by car from Stanford University and 11 minutes from Levi's Stadium
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness center and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 511 reviews
Rating 8 - Good. 137 out of 511 reviews
Rating 6 - Okay. 46 out of 511 reviews
Rating 4 - Poor. 13 out of 511 reviews
Rating 2 - Terrible. 18 out of 511 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

DineshKumar

Travelled with family and small children
Liked: Cleanliness, amenities
We weren't aware that property was being renovated. Breakfast was grab and go with limited options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn Mt View is my go to stay when in the South Bay for work. My staff and I appreciate the customer service clean rooms and convenient location. The free full breakfast is always a plus. They are currently doing upgrades to the entire hotel and we are very excited to see how they improve on an already excellent experience
Stayed 2 nights in Dec 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The continental breakfast pictures on the website are false advertising. Only a few pieces of bread offered
Stayed 2 nights in Dec 2025

10/10 Excellent

Gikky

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Susnata

no hot breakfast, renovation going on, you should tell that inwebsite
Stayed 3 nights in Dec 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, well located, nice staff, quiet and early breakfast buffet was very convenient
Breakfast omelette, potatoes, toast bread options
Breakfast bar
Tables
Stayed 3 nights in Dec 2025

10/10 Excellent

Asif

Stayed 1 night in Dec 2025

6/10 Okay

Kevin

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was old - furniture was chipped and the chair upholstery was falling off the chair. The heater/A/C was very loud and kept waking us up. On the bright side, the staff was friendly and the bed was comfortable. It may get better because they are in the process of renovating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, friendly staff, big room
Stayed 4 nights in Nov 2025

10/10 Excellent

Beck

Stayed 1 night in Nov 2025

10/10 Excellent

baruch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the breakfast good and parting was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
great as always
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff was very friendly and helpful. Breakfast was great !
Stayed 2 nights in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, breakfast was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liang Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet property is essential for resting and sleeping; convenient location for us; 24 h services on water/tea/coffee
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location very helpful and professional staff free breakfast good options
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Young man at the front desk was very helpful for bus ride to Stanford University. Great breakfast and cleaning staff and maintenance staff were very friendly and kind asking us if we need anything. We will definitely come back!! Thank you!!
Stayed 2 nights in Oct 2025

8/10 Good

Faiz

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and ultra clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rondrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Oct 2025

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed in the state of the property. Old and over-priced. I wouldn’t rate it 3 star. It’s a 2 star. Nothing against the staff. It’s just an OLD hotel being priced as if it were new. Not happy with Hotels.com as a result. Earlier in the week I was at an excellent Westin Element in San Jose. I wish I had not left that property.
Stayed 4 nights in Oct 2025

8/10 Good

Allison, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solid. Clean. Quiet. Good value Centrally located. Dated interior.
Stayed 2 nights in Oct 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
The room I was given has a window whose curtains did not close all the way. It was also next to a busy street and I had trouble falling sleep for the 2 nights I was there. Also the keycard didn't work at first and I had to go back down to get it re-programmed. Other than that, it is very close to Castro Street in Mountain View.
Stayed 2 nights in Oct 2025

6/10 Okay

Elena

Stayed 1 night in Oct 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

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