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Holiday Inn Express Mountain View - S Palo Alto by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

A modern building with a stone facade, a covered entrance, and a parking area.
A snack and beverage display with various packaged foods and drinks.
A Holiday Inn Express hotel with a prominent green and blue sign, a stone facade, and a well-lit entrance.
A buffet with labeled food stations including omelets and cheese.
A hotel reception area with a modern design, including a reception desk, a clock, and a seating area with tables and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Mountain View, CA
  • Place, Stevens Creek Trail
    ‪11 min walk‬
  • Place, Mariposa Park
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

A bathroom counter with toiletries including shampoo, conditioner, and lotion.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, and a small table.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, desk, chair, TV, and wardrobe.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, desk, chair, TV, and wardrobe.

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Mountain View - S Palo Alto by IHG. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym and complimentary bicycles
  • Steps from Silicon Valley and 9 minutes by car from Stanford University
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness center and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 556 reviews
Rating 8 - Good. 147 out of 556 reviews
Rating 6 - Okay. 48 out of 556 reviews
Rating 4 - Poor. 13 out of 556 reviews
Rating 2 - Terrible. 21 out of 556 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good continental breakfast and friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LAVANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, sparkling clean throughout, and plenty of free parking. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was our favourite part of the stay. The staff also makes sure that nothing runs out.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled nice staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

WEIPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking easy
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, well located, nice staff, quiet and early breakfast buffet was very convenient
Breakfast omelette, potatoes, toast bread options
Breakfast bar
Tables
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, breakfast was good.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good and many options to choose from. They are still doing remodeling but everything was clean and out of the way. The room was very big. Parking was ok.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, plenty of food. The room was clean, unfortunately the room safe was not working. During my stay there was lots of available free hotel parking. The hotel staff was nice and polite.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent. Room functional. Bed good. Hotel undergoing some renovations so not all rooms available. Breakfast buffet was quite good. Good, basic place to stay for good price for area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location very helpful and professional staff free breakfast good options
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gulnara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Rondrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Pakou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast , one of the best
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

baruch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the breakfast good and parting was great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff, big room
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

PILAR

Liked: Cleanliness, amenities, property conditions & facilities
All of ot, even under construction, no disruption and clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff was very friendly and helpful. Breakfast was great !
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Brand new remodel just completed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient it was quiet, clean, and affordable compared to some other places in the area.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Faiz

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and ultra clean.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liang Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet property is essential for resting and sleeping; convenient location for us; 24 h services on water/tea/coffee
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Meiping

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice location
Stayed 2 nights in Dec 2024

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