DoubleTree by Hilton Neenah

4.0 star property

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Photo gallery for DoubleTree by Hilton Neenah

Bar (on property)
Room, 2 Queen Beds
Lobby sitting area
Lobby
Interior entrance

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Bar

Explore the area

Map
123 E Wisconsin Ave, Neenah, WI, 54956
  • Theda Clark Medical Center - Neenah
    ‪11 min walk‬
  • Fox River Mall
    ‪11 min drive‬
  • Fox Cities Performing Arts Center
    ‪11 min drive‬
  • Appleton, WI (ATW-Appleton Intl.)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 33.1 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(58 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Neenah

Hotel with free parking, near Lake Winnebago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Neenah offers 107 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Neenah's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Winnebago. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the beds and the helpful staff
  • Just a 2-minute drive from Lake Winnebago and 7 minutes from University of Wisconsin-Fox Valley
  • Pets welcome for a fee
DoubleTree by Hilton Neenah offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Neenah also features a vending machine, concierge services, and express check-in. Self parking is free.

This 4-star Neenah hotel is smoke free.

Clock Tower Café - This café serves breakfast and brunch. Guests can enjoy drinks at the bar.
The Forge Kitchen &Parlor - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clock Tower Café
  • The Forge Kitchen &Parlor

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 78.75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 78.75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Neenah
Doubletree Hilton Neenah Hotel
Holiday Inn Riverwalk
Holiday Inn Riverwalk Hotel Neenah
Holiday Inn Riverwalk Neenah
Neenah Holiday Inn
Neenah Riverwalk
Doubletree Hilton Neenah
Riverwalk Downtown Neenah
Holiday Inn Neenah Hotel Neenah
Riverwalk Hotel Neenah
Riverwalk Neenah
DoubleTree by Hilton Neenah Hotel
Holiday Inn Neenah Riverwalk
DoubleTree by Hilton Neenah Neenah
DoubleTree by Hilton Neenah Hotel Neenah

DoubleTree by Hilton Neenah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 958 reviews
Rating 8 - Good. 219 out of 958 reviews
Rating 6 - Okay. 111 out of 958 reviews
Rating 4 - Poor. 41 out of 958 reviews
Rating 2 - Terrible. 42 out of 958 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sheri

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day of check in I received a call at 5:28pm telling me they didn't have a room for me because they overbooked! Wanted to move me to another hotel. Problem with that was I was with another couple staying at that hotel. The front desk offered us no solution to keep us together. I suggested they move both of us to another hotel so that we could still be in the same place. They said they couldn't do that.This was the first time I have used Expedia and it will be the LAST!! In all the times I have stayed in hotels(which was a lot being I travel for my job) I have NEVER been called the day of check in and been told they didn't have a room for me. This was VERY UNACCEPTABLE AND STRESSFUL being our group was split up and were forced to stay a different hotels!!!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean swimming pool and exercise area fantastic rooms
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Shane

Stayed 1 night in Apr 2025

6/10 Okay

Kai

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Clean, allowed late check out, quiet all extras were available
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jolene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very impressed. The staff was very accommodating.
Stayed 3 nights in Apr 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good older hotel

Service and toom were good. Bathroom could use a deeper cleaning. Breaksfast buffet good but not worth the $15 per person
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
When i called they said the pool was open . But when we checked in it was closed for the hole weekend.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a wonderful stay

Very friendly staff. Room was clean and spacious. Only negative was the lack of housekeeping. We left for the day and returned later that night to the same unmade room and no fresh towels. Felt it was way too late in the day to call for service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Travis

Liked: Staff & service
Disliked: Cleanliness

Decent for the price

The guy that checked me in was friendly but they gave me the incorrect room at first - a double queen when I had reserved a king. He accommodated quickly and apologized for the mistake. The cleanliness of the room wasn’t the best. There was a layer of dust on things and clumps of hair on the bathroom floor. Also, the bathroom sink was clogged. All of the pillows on the bed were the same and more filled than I prefer. It’s a decent place that I’ve been coming to for a number of years. Price is right for the level of comfort and you can’t beat the location.
Stayed 1 night in Apr 2025

6/10 Okay

Lindsay

Stayed 1 night in Apr 2025

8/10 Good

Glenna Halley

Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Brian, Ft Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary Kris

Stayed 2 nights in Mar 2025

10/10 Excellent

terri

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant/ bar in hotel, several in walking distance.
Stayed 2 nights in Apr 2025

2/10 Terrible

Cameron

I booked my hotel on the basis of its location to my meeting. When I arrived around noon, I was informed check in time is 4:00 PM. It would be tight, checking in and getting to my meeting at 4:30, but since it is walkable (again, the reason I booked the hotel), I thought it would be fine. Upon my return at 4 PM for check in, the front desk informed me the hotel was “overbooked,” and thus my reservation was being transferred to another hotel down the road. Since I didn’t have time to drive to the new hotel (which I did not choose), check in, and drive back, I was late for my scheduled plans. This mistake on the hotel’s behalf would have been far less impactful if they had COMMUNICATED anything at all the entire afternoon, during which I was waiting for my room. At least I could have adjusted my plans. The front desk said they couldn’t communicate with me because my reservation was booked through Expedia. If such is the case, it’s not the fault of the customer. Obviously, the management needs to work this out with third-party reservation entities such that appropriate communication can take place. Regardless, it’s inexcusable to overbook a hotel in 2025. I presume this is managed with software, which should track the rooms automatically, and if not, counting the numbers of rooms and reservations is not difficult math. It is simply unfair to pay for a hotel room at a different location which I did not book, with no input whatsoever.
Stayed 1 night in Apr 2025

6/10 Okay

Diane, Neenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was poor - sunken in the middle, very uncomfortable. The room was clean, lovely and very inviting. Get new mattresses - it's time. The room was
Stayed 1 night in Mar 2025