21 Mar 2024 by Customer Service
Michael, thank you for choosing the M Social Hotel Times Square New York and for sharing your rating. We're glad to see your stay met your expectations. We always strive to offer a memorable experience. We hope to serve you again soon.
23 Dec 2023 by Customer Service
James,It's clear that your stay didn't meet your expectations. As we strive for all our guests to have a comfortable and satisfying stay, we're eager to hear more about your experience. Your feedback is invaluable to us and it will help us deliver better service in the future. Please feel free to share any further details with us.Wishing to have an opportunity to turn your experience around in the future.
22 Oct 2023 by Customer Service
Andrea, danke für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit der Geräuschkulisse und Unannehmlichkeiten im Badezimmer hatten. Wir bemühen uns, allen Gästen eine angenehme Erfahrung zu bieten, und werden Ihre Anmerkungen an unser Team weitergeben, um die Situation zu verbessern. Wir hoffen, Sie geben uns die Möglichkeit, Sie bei einem zukünftigen Aufenthalt wieder besser zu bedienen.
28 Aug 2023 by Customer Service
Bajram, vielen Dank, dass Sie sich für das M Social Hotel Times Square New York entschieden haben. Wir freuen uns, dass Ihnen unsere erstklassige Lage, die tolle Aussicht und die sauberen, modernen Zimmer gefallen haben. Es tut uns leid, von Ihren Erfahrungen beim Check-out zu hören. Ihr Feedback wird genutzt, um sicherzustellen, dass unsere Teammitglieder immer einen guten bleibenden Eindruck hinterlassen. Wir hoffen, Sie bald wieder zu sehen.
24 Apr 2023 by Customer Service
Vielen Dank für die 4/5 Bewertung, Elisabeth!Toll, dass Sie Ihre Zeit bei uns so genossen haben! Wir freuen uns, dass Sie die günstige Lage schätzen. Das Glück und die Zufriedenheit unserer Gäste liegen uns sehr am Herzen, daher werden wir Ihre Bedenken hinsichtlich der Schalldämmung in unseren Zimmern gemeinsam mit unserem Team ansprechen. Wir streben nach Exzellenz und freuen uns darauf, bald ein noch besseres Erlebnis mit Ihnen zu teilen!Haben Sie einen schönen Tag!
14 Feb 2023 by Customer Service
Merci de partager vos pensées avec nous, Marcio.Nous apprécions le temps que vous avez pris pour nous laisser vos commentaires. Entendre les suggestions de nos clients est extrêmement important pour nous. Cela étant dit, nous ne manquerons pas d'examiner vos préoccupations à l'avenir. Nous voulons nous assurer que ces faux pas sont effacés pour nos futurs clients.Encore une fois, nous apprécions le temps que vous avez pris pour nous laisser un avis. S'il est possible de vous accueillir lors d'une prochaine visite, veuillez nous en informer.
14 Jan 2023 by Customer Service
Kiitos hyvästä arvosanasta, Nea!Mukava kuulla, että viihdyit meillä. Olemme iloisia, että pidit sijaintistamme. Mitä tulee aamiaistarjouksiimme ja hisseihin liittyviin huolenaiheisiisi, otamme ne tiimimme tietoon, kun jatkamme parantamistamme tulevaisuutta varten.Haluaisimme jakaa kanssasi positiivisemman kokemuksen ensi kerralla.
29 Oct 2022 by Customer Service
Merci pour le retour, Mélanie.Nous regrettons que votre temps avec nous n'ait pas été parfait. Bien que nous soyons heureux que vous ayez apprécié notre emplacement idéal, il est regrettable que nos hébergements n'aient pas dépassé vos attentes. Nous nous efforçons de faire en sorte que nos clients aient une expérience agréable, nous nous assurerons donc de discuter de vos commentaires avec les membres appropriés de notre équipe à l'avenir.Nous espérons que vous nous permettrez de partager bientôt une expérience plus positive avec vous.
19 Jul 2022 by Customer Service
Thank you for the 5/5 rating, Sascha! It's excellent you enjoyed your time at M Social Hotel Times Square New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
12 Jun 2022 by Customer Service
Vielen Dank für die wunderbare Bewertung, Roland! Es ist fantastisch, dass Sie Ihre Zeit im M Social Hotel Times Square New York so sehr genossen haben! Wir freuen uns darauf, Sie bald wieder für ein weiteres tolles Erlebnis zu beherbergen! Habe einen fantastischen Tag!
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the eco-certified M Social Hotel Times Square New York. This New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
