The Thayer Hotel at West Point

3.5 star property

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Photo gallery for The Thayer Hotel at West Point

Lobby sitting area
Lobby lounge
Property entrance
Terrace/patio
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
674 Thayer Road, West Point, NY, 10996
  • Place, United States Military Academy
    ‪1 min walk‬
  • Place, West Point Museum
    ‪8 min walk‬
  • Place, Michie Stadium
    ‪17 min walk‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪46 min drive‬

Room options

Deluxe Room

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

Queen Deluxe Room

9.8 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

King Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Thayer Hotel at West Point

Hotel in West Point with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, a computer station, and wedding services. WiFi in public areas is free.
The Thayer Hotel at West Point offers 151 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Point hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

Our customers tell us they can't get enough of the helpful staff at The Thayer Hotel at West Point. During your stay, you're just a quick walk from United States Military Academy. Enjoy features like free WiFi in public areas and 6 meeting rooms.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include 6 meeting rooms, a computer, and an elevator
  • Steps from United States Military Academy and 8 minutes by foot from West Point Museum
As a guest of The Thayer Hotel at West Point, you'll find a terrace, room service (during limited hours), and an elevator. There are 6 meeting rooms available. A computer station is on site and WiFi is free in public spaces.

This 3.5-star West Point hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Cot (surcharge)
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept American Express credit cards as a method of payment.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests 16 years of age and older must provide a valid photo identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Thayer Hotel West Point
Thayer Hotel
Thayer West Point
Thayer
Thayer Hotel Hotel
Thayer Hotel West Point
Thayer Hotel Hotel West Point

The Thayer Hotel at West Point Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 671 reviews
Rating 8 - Good. 159 out of 671 reviews
Rating 6 - Okay. 66 out of 671 reviews
Rating 4 - Poor. 22 out of 671 reviews
Rating 2 - Terrible. 10 out of 671 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

LOUIS, LONG VALLEY

Liked: Cleanliness
The perfect place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient
Stayed 1 night in Sep 2025

6/10 Okay

Britney

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Wasn’t what I expected. Thought it was a luxury hotel. The military photos staring at you in the room was weird. But it was a nice old, rustic property.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying here. Friendly staff and most of all a historic building.
Stayed 1 night in Sep 2025

10/10 Excellent

Ty

Stayed 1 night in Aug 2025

4/10 Poor

Johanna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Hotel but poor service and communication

Beautiful hotel— clean and comfortable. Loved being on the Hudson and Westpoint. When I checked in and let them know that we might not be able to stay the second night— they told me sorry and that I would need to discuss this with hotels.com as they booked the room. I was charged for two nights after leaving unexpectedly the second day— told me to contact hotels.com as they could do nothing. Contacted Hotels.com who said they had to reach out the Thayer who then said no refund and then after I called Thayer they said no one was able to make the decision until Monday — confused with the actions of the manager -left a message with the reservation office person and have yet to hear and it’s Monday night. Hotels.com has communicated twice with me to let me know the Thayer has yet to respond. Poor service and communication. Westpoint is amazing but Thayer is way overrated.
Stayed 2 nights in Sep 2025

8/10 Good

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train whitsle woke us up every 2 hrs overnight; Had riverview room;
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great service by front desk. Terrible service at the Zulu deck because they were extremely understaffed on a very busy night. Staff at Zulu were helpful and worked hard but not enough staff so we waited an unacceptable time for both drink and food orders.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early! Great service!
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service
good stay
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Service in the restaurant was slow...food was good.
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel, with views of the Hudson from many rooms
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard, Scott

Liked: Cleanliness, amenities, property conditions & facilities
Sights to see.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint was that the restaurant on more than one occasion gave what can be termed as poor service. The evening waitress seemed preoccupied, so she got no tip. Breakfast, we carried paper cups in and they did not offer us coffee. When we complained the girl came and apologized as we were leaving.
Stayed 2 nights in Aug 2025

10/10 Excellent

VICTORIA, BROOKLYN

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025